Abstract

This study examines the Critical Success Factors (CSFs) for Mass Rapid Transit (MRT) projects in Bangkok through Public-Private Partnership (PPP) scheme. It measures the relative importance and performance of 22 CSF indicators of PPP for Bangkok's MRT projects and assesses the gap between importance and performance to prioritize the areas for improvement. This study revealed that eight indicators showed lower performance compared to their importance. Based on the gap analysis, the improvement priorities were identified in the following order: sharing information, incorporating technical elements, clarifying the legal framework, stable committee composition, the various finance resources, improved utilization of the PPP act, a transparent procurement process, and tax incentives. The findings of this research offer strategic insights for enhancing guidelines and processes to address the specific challenges in the PPP project, thereby improving the framework and policies necessary for the successful completion of public transportation projects in developing countries.