ISSN : 1738-3110
Purpose - The rapid spread of SNS and increase of SNS users have heralded great changes in the tourism industry. Therefore, this study focused on how SNS characteristics- usefulness, convenience, interactivity, and intimacy - influence diffusivity, reliability and, consequently, user's preference for tourist attractions. Research design, data, and methodology - This study is designed not only to collect data with a questionnaire survey but also to test hypotheses with SEM by SPSS 18.0 and AMOS 18.0. Results - Usefulness, interactivity, and intimacy positively affect diffusivity, whereas convenience does not positively affect diffusivity. In addition, intimacy has a negative influence on reliability. However, diffusivity and reliability have positive impacts on the preference for tourist places. Conclusions - Certain characteristics of SNS facilitates the spreading of SNS tourist information. Usability and interactivity have positive impacts on the reliance of tourist information. Better communication can enhance the reliance of travel information. The influence of spreading tourist information has a positive influence on its reliance. Extension and reliance can have positive effects on the preference for tourist attractions.
Askci.com (2012). 2012 a quarter of the organization's top outbound tourism trips ten destination countries or regions case. Beijing, China: ASKCI, Retrieved June 30, 2012, from http://www.askci.com/news/201205/30/3017362360007.shtml
Chin, Byeong-ryeol (2002). A Study of Tourists' Values influencing the Preference Attributes and Choice Behavior of Tourism Destination. Seoul, Korea: Thesis for Doctorate in Sejong University.
China Tourism Academy (2012). China Tourism Report. Beijing, China: China Tourism Academy. Retrieved July 30, 2012, from http://www.ctaweb.org/
Choi, Byung-Kil (2004). IT Revolution and Tourism, Seoul, Korea: Baiksan Publishing.
Choi, DuK-Hyun (2010). The Role of Trust in Other Users in Social Networking Service Context. e-business, 11(4), 233-245.
Chun, Min-Ho (2011). Credibility of e-WOM in Travel Industry, and Its Influence in WOM Effect. Journal of the Korea Contents Association, 11(5), 424-432.
Choi, So-Yeon (2004). The effect of interactivity in the internet shopping malls on trust and loyalty of fashion merchandise consumer. Seoul, Korea: Thesis for Master in Chung-Ang University.
Chuan-Fong Shih & Alladi Venkatesh (2004).Beyond Adoption:Development and Application of a Use-Diffusion Model. Journal of Marketing, 68(1), 59-72.
Credit Suisse Group AG(2011). Credit Suisse: SNS students declined 54 percent of the time people use mobile devices. Beijing, China: Credit Suisse Group AG. Retrieved July 30, 2012, from http://news.xinhuanet.com/it/2011-05/24/c_121450251.htm
Davis, F. D. (1989). Perceiver usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340.
Fang, Lin, & Seo, Su-Seok (2011). A Study on Effect on the Credibility and Word-Of-Mouth Intention by Characters of Social Commerce. Journal of Electronic Commerce, 12(2), 92-93.
Han, In-Seon, Seo, Su-Seok, Lee, Seog-Won, Oh, Sang-Heon, Kim, Dea-Yong, & Hwang, Young-Chul (2011). The Effect of Characteristics of Social Network Service on e-Commerce for Agricultural Products. Korea Association Business Educatio. 70, 629-648.
Hong, Wang-Mun (2012). The Effect of Social Network Service Characteristics on Trust, Commitment, and Loyalty of Fast Fashion Brands. Seoul, Korea: Thesis for Master in Konkuk University.
Hwang, Seong-Won (2010). A study on the usage of mobile SNS by public organizations for policy PR strategy. Seoul, Korea: Thesis for Master in Hanyang University.
Jin, Hyun-Seung (2012). The Effects of The Learner's Perceived Usefulness, Attitude and Self-efficacy on Learning Flow and Learning Presence at University Classes Using Social Network Service (facebook), Seoul, Korea: Thesis for Master in Konkuk University.
Jeon, Jeong-A (1996). A Study on TOURIST Perceptions and Preferences of the Destination. Seoul, Korea: Thesis for Master in Sejong University.
Jo, Hyo-Jin (2006). The Information Search Process on the Tourism Website. Korea Academic Society of Tourism Management. 10(4), 153-171.
Jung, Myung-Hee, Bae, Dong-In, & Yun, Jae-Chul (2014). The Effects of SNS Characteristics on Purchase Intention. East Journal of Business Management, 4(3), 19-24.
Kang, You-Rie, & Park Cheol (2011). Factors Influencing Acceptance of Online Social Shopping Site. Journal of Korea Society of IT Services, 10(1), 8-17.
Kim, Chang-Gon, & Youn, Myoung-Kil (2013). An empirical study on yard inventory change according to containers’dwell times. Journal of Distribution Science, 11(5), 33-41.
Kim, Chang-Ho, & Hwang, Eui-Rok (1995).Research of WOM Communications. Advertising Research, 26, 55-77.
Kim, Chul-Wan (2011). A Study on the SNS characteristics that affect brand attitude factors, Gwangju, Korea: Thesis for Master in Chonnam National University.
Kim, Chung, Park, Seung-Bae, & Kim Kyu-Han (2003).The Effect of Marketing Activities, Social Interactivity, Flow on Online Game Loyalty and Word of Mouth. Journal of Korea Institute of Marketing, 18(3), 93-120.
Kim, Jae-Hwi, An, Eun-Mi, & Kim, JI-Ho (2006).Effects of Information Directionality and Types of Information Based on Tie Strength Between Senders and Receivers on Senders` Word-of-Mouth Intention. Journal of The Korea Consumer Psychology Advertising, 7(1), 93-112.
Kim, Jeong-Heum (2010). A Study on the Influence of Customer Satisfaction and Loyalty by the Logistic Service Quality. Gongju, Korea: Thesis for Master in Kongju National University.
Kim, Kyu-Jong (2005). A study on the information expression through the analysis of intimacy factors in human network. Seoul, Korea: Thesis for Master in Kookmin University.
Kim, Min-Hwan (2005). The effect of the extension product preference for similarity and degree of trust about family brand. Seoul, Korea: Thesis for Master in Hanyang University.
Kim, Na-Eun, & Kim, Min-Hwa (2010).The Impacts of Tourism e-WOM Information Characteristics and Community Interactivity on e-WOM Information Usefulness and e-WOM Effects. Journal of Service Management, 11(3), 17-44.
Kim, Kyu, & Bipin, Prabhakar (2000). Initial Trust, Perceived Risk, and the Adoption of Internet Banking. Proceedings of the Twenty first International Conference on Information Systems of Association For Information Systems Atlanta, GA, USA. 537-543.
Kim, Se-Bum, Song, Chi-Heun, & Byun, Chung-Gyu (2009). A Study on Factors Affecting Brand Preference: Focusing on the Chinese Mobile Phone Consumer. Korea Association Business Education, 58, 63-84.
Kim, Tae-Hyun (2011). How the characteristics of micro-blog influence brand attitudes according to consumer innovativeness -Focused on Twitter-. Seoul, Korea: Thesis for Master in Honggik University.
Kim, Yong-il (2008). A Study on Online Loyalty in Tourism Agency's Website. Seoul, Korea: Thesis for Master in Sejong University.
Kim, Yong-Man, Jung, Jung-Hee, & Kim, Se-Yun (2009)."Relation of a Ski Resort Customer's Service Recovery Justice with Customer Satisfaction, Intimacy, Ski resort Trust, and Customer Loyalty". Journal of Korea Sports Industry·Management, 14(2), 117-131.
Kim, Yun-Sik, & Chung, Kyu-Yup (2009). Hotel Brand Blog Characteristics Influencing Purchase Intention and Word-of-Mouse Communication: Blog Attitude as an Intervening Variable : Focused on Blog Users in Their 20`s and 30`s. Journal of Hotel Management Research, 18(3), 1~22.
Korea Tourism Organization (2010). A valuable gift for the next generation. Seoul, Korea: Korea Tourism Organization. Retrieved September 30, 2010, from http://www.visitkorea.or.kr/
Kwon, Oh-Chul, Kim, Jin-Seong, Kim, Pan-Jun, Kim, Pan-Jin, Kim, Hong-Seop, Namkung, Suk, Park, Yeung-Kurn, Park, Chul-Ju, Park, Hyoung-Jin, Youn, Myoung-Kil, Lee, Jang-Hwan, Hwang, Hwa-Chul, & Kim, Yoo-Oh (2007). A Note on the Unification on Retail Trade Terminology. Journal of Distribution Science, 5(2), 5-16.
Lee, Bo-Young (2007). The Effect of Hotel Website's Interactivity on Website's Trust and Intention of Revisiting. Kyonggi, Korea: Thesis for Doctorate in Kyonggi University.
Lee, Eun-Jun (2010). A Study on College Students` Perception on Convenience in Online Courses. Korea Association for Educational information and media, 16(3), 341-362.
Lee, Hwang-Yeon (2003). A Study on the Effects of Social Variables on On-line Trust in B2C Electroinc Commerce. Asan, Korea: Thesis for Master in Hoseo University.
Lee, Sun-Ro (2008). A Study about the Impacts of on-Line Community Behaviors and Individual Characteristics on WOM Effects. Journal of Management, 37(4), 957-988.
Mun, Young-Ju (2007). A Study on the Performance of Online Community Characteristics in Electronic Commerce Environment: Mediating Trust and Flow. Gongju, Korea:Thesis for Doctorate in Kongju National University.
Park, Hye-Ji (2011). The Effect of Online Information Characteristics on the Intention to Use Restaurant Information. : Focused on the Mediating Effect of Perceived ease of Use, Perceived Usefulness, Trust. Seoul, Korea: Thesis for Master in Sejong University.
Park, Hyeon-Seon, & Kim, Sang-Hyun (2011). A Study on the Effect of Feature of Social Commerce on Trust and Result of Trust. Proceedings of Korean Industrial Management, 2011(12), 422-432.
Park, Jae-Hun (2008). Study on the importance of overseas travel products selection attributes and the preference for travel destination places according to a lifestyle. Seoul, Korea: Thesis for Master in Kyonggi University.
Park, Sang-Kyuk, Won, Gu-Hyun, & Ham, Hong-Sik (2005). An Effect of Internet Shopping MallPerceived Ease of Use and Usefulness on Trust, Satisfaction and Loyalty. Journal of Korea Management Science Society, 22(1), 83-101.
Pyo, Won-Jeong (2011). The Influence of Social Network Service(SNS) Tourism Information on Local Image. Gangneung, Korea: Thesis for Doctorate in Kwan-Dong University.
Reingen, P. H., & Kernan, J. B. (1986).Analysis of referral networks in marketing: methods and illustration. Journal of Marketing Research, 23, 370-378.
Rha, Jong-Youn (2010). Consumers` Usage of Online Social Networks: Application of Use-Diffusion Model. Journal of Consumer Studies, 21(2), 443-472.
Rhie, J. (2010).Influence of On-line Brand Communities on Customers' Attitudes - Focusing on the Brand Selection of Online Universities. Journal of the Korea Contents Association, 10(12), 366-377.
Rotter, J. (1967).A New scale for the Measurement of Interpersonal Trust. Journal of Personality, 35(4), 651–665.
Smith, G. (2007). Social software building blocks. Alberta, Canada: nForm. Retrieved May 30, 2012, from http://nform.com/blog/2007/04/social-software-building-blocks/
Sohn, De-Hyun, & Chang, Pyong-Kwon (2002). Leisure sightseeing psychology: marketing of tourist industry and application of sale technique. Seoul, Korea: Baiksan Publishing.
Song, Ji-Joon (2008). Needed to write papers SPSS / AMOS statistical analysis, Paju, Korea , 21Century Publishing.
Song, Sun-Jeong (2009). The impact of the nature of blogs on revisiting intention and word-of-mouth intention. Asan, Korea: Thesis for Master in Hoseo University.
Suh, Kun-Soo (2003). The Effects of the Characteristics of Internet Communities and Individuals on User Loyalty. Asia Pacific Journal of Information Systems, 13(2), 1-21.
Suh, Moon-Sook (2008). Influence of Online Word of Mouth information on Attitudes toward Fashion Goods. Seoul, Korea: Thesis for Master in Hanyang University.
Sul, Jin-A (2009). A study about appearance of evolution of social media and an influence on society. Korea Institute of Communication and Information, 2009(12), 35-57.
Yi, Shen (2011). Factors Influencing Electronic Word of Mouth(eWOM) Effect through Social Network Service in China: Focus on Weibo(微博), Seoul, Korea: Thesis for Master in Korea University.
Youn, Myoung-kil, & Seol, Sung-Soo (1999). A study on Logistics and Home delivery service for Electronic Commerce in Korea. Journal of Distribution Science, 1(1), 25-38.
Wang, Dong-Yue (2010). Awareness and Preference of Korean Tourist to China Tourist Attractions: A Case Study of Gwangju City. Gwangju, Korea: Thesis for Master in Chonnam National University.
Webster, C. (1990).Toward the Measurement of the Marketing Culture of a Service Firm. Journal of Business Research, 21, 345-362.
Zhao, Lu-Si (2011). The Researchof Continued Use of Mobile Microblogging Service: Focused on the Comparison of South Korea and China. Seoul, Korea: Thesis for Master in Kyung Hee University.