ISSN : 1738-3110
Purpose - As consumers' needs for purchasing fresh and safe food have been bigger in Korea, their interest in local food is also growing recently. So, the number of local food stores has been increased from 3 in 2012 to 103 in 2015. Local food stores should operate a business responding consumers' needs in order that local food stores are not to be a one-time fad. Therefore, the purpose of this study is to analyze the characteristics of consumers who use a local food store and provide helpful implications to design a strategy for sustainable growth of local food store. Research design, data, and methodology - In this study, Probit model was used for empirical analysis in order to examine the effect of purchase choice attributes of agricultural products, consumer's satisfaction, and their demographic factors upon the intention to use a local food store. After estimating coefficients of the probit model, marginal effects were calculated as a standard normal, and cumulative distribution is differentiated with respect to explanatory variables. To collect the data, questionnaire survey was carried out with the consumers using the local food store (Youngjin Nonghyup near to Jeonju city located in Jeollabuk-do). Result - The data analysis found that the more consumers are satisfied with local food store, the higher intention they have to use the local food store. In addition, it was known that the factors related to quality of agricultural products and shopping convenience among the purchase choice attributes have a considerable impact on the purchase intention of a local food store. In demographic factors, income was turned out to be an important factor affecting purchase intention of local food. Such a result supports the hypothesis that high income consumers are likely to purchase local food, which is based on the inference that consumers who have a high income tend to pursue wellbeing life. Futhermore, information delivery, through a reputable media source among general factors, was known to play an important role in forming an intention to purchase local food. According to the analysis of marginal effects, probability of purchase intention of a local food store is increased by 11.4%, if a monthly average income of a household is above 4.5 million Won(Korean currency). If purchasing satisfaction with local food stores is high, the probability of purchase intention would be increased by 24.1%. Likewise, such a probability goes up by 8.7%, 5.8%, respectively as an increasing one unit of quality of agricultural products and shopping convenience of local food stores, respectively. Conclusion - For attaining sustainable growth in a local food store, it is considered necessarily to establish a proper store operation system to meet consumers' needs, especially for quality and shopping convenience of local food. Moreover, as it was found that appropriate communication through media source has a positive effect on the intention to use local food store, PR activity seems to be necessary to expand the consumers' demands for local foods.
An, Sang-Ran (2013). A study on the effects of rice cake cafe selection attributes on product satisfaction and intention for relationship continuance. Journal of Hospitality and Tourism Studies, 15(4), 365-383.
Baek, Seung-Woo, & Kim, Su-Hyeon (2013). Shopping motives and customer satisfaction in the local food store. Korean Journal of Food Marketing Economics, 30(2), 47-66.
Engel, James F., Blackwell, Roger D., & Kollat, David T. (1978). Consumer Behavior. Hinsdale, IL: The Dryden Press.
Greene, William H. (2012). Econometric analysis (7th ed.). Harlow, England: Pearson Education Limited.
Hwang, Sung-Hyuk, & Ku, Ja-Sung (2008). A study on consumer’s preference on private brand and national brand by characteristics. Journal of Channel and Retailing, 13(4), 47-70.
Hwang, Sung-Hyuk, Lee, Jung-Hee, & Noh, Eun-Jung (2010). The study of characteristics of consumer purchasing private brand products at large-scale mart. Journal of Channel and Retailing, 15(4), 1-19.
Jang, Hyeon-Wook, Lee, Min-Soo, & You, So-Ye (2013). A study of consumer perception of local food. Korean Journal of Agricultural Management and Policy, 40(2), 248-269.
Jin, Hyun-Joung, & Keum, Seck-Hun (2011). The effects of price on consumers' purchasing behavior for eco-friendly foods. Journal of Channel and Retailing, 16(3), 105-133.
Ju, Seong-Rae, & Chung, Myung-Sun (2014). The effects of both store and private brand apparel product attributes on satisfaction and repurchase intention at large discount stores. The Research Journal of the Costume Culture, 22(1), 143-157.
Jung, In-Kyung, Kim, Young, & Kim, Hyeon-Cheol (2012). Perception and satisfaction of local food consumption. Journal of Foodservice Management, 15(3), 197-218.
Kang, Gye-Young, Song, In-Am, & Hwang, Hee-Joong (2011). An influence of the source information of word mouth on the sales of educational service. Journal of Distribution Science, 9(2), 73-81.
Kim, Hye-On (2010). Modeling demand for traditional market: focused on selection attributes and lifestyle. Journal of the Korean Regional Science Association, 26(3), 25-39.
Kim, Ji-Eung (2013). Impact of perceptions of local foods on consumer buying behavior: based on consumer confidence. Korean Journal of Tourism Research, 28(2), 225-244.
Kim, Jong-Hwa (2015). A study on consumer purchasing factor and type differences in local food farmer's market. Korean Journal of Food Marketing Economics, 32(1), 55-78.
Kim, Mi-Song, Choi, Hyung-Kyu, & Kim, Dong-Hwan (2013). An analysis of the effects of consumer characteristics and consumer trust on purchase intention of environment-friendly agricultural products. Journal of Distribution Science, 11(1), 45-53.
Kim, Shin-Ae, Lee, Jeom-Soo, & Kwon, Ki-Dae (2013). An exploratory study on relationship between local food`s brand equity, origin effect and brand loyalty in Korea. Korean Journal of Food Marketing Economics, 30(3), 93-118.
Kotler, Philip T., Bowen, John T., & Makens, James (1996). Marketing for hospitality and tourism. New York, NY:Prentice-Hall.
Kunkel, John H., & Berry, Leonard L. (1968). A behavioral conception of retail image. Journal of Marketing, 32(4), 21-27.
Kwon, Yong-Ju, Song, Heung-Gyu, & Byun, Kwang-In (2006). A study of effects on selecting well-being oriented menu in restaurants according to the lohas indices and the types of lifestyle of repeated customers. Journal of Hospitality and Tourism Studies, 8(3), 31-47.
Lee, Dong-Dae, & Bae, Sang-Wook (2000). Research on choice attributes of retail stores: comparing discount stores and department stores. Journal of Marketing Management Research, 5(2), 25-50.
Lee, Min-Woo (2005). A study on the ways of activating the Korean conventional markets. Journal of Industrial Economics and Business, 18(2), 701-718.
Lee, Kwan-Ryul, Song, Ju-Youn, & Hur, Nam-Hyuk (2013). The perception and compliance of local food principles in Korea. Journal of The Korean Association of Regional Geographers, 19(4), 567-579.
Lee, Sang-Gun, & Song, Rae-Hun (2013). The impact of perceived value of local food on satisfaction and repurchase intention. Korean Journal of Tourism Research, 15(2), 365-380.
Lee, Seung-Chang (2009). Trust building of buyers who perceive quality risk high in online used car transactions: A dyadic trust relationship. Journal of Distribution Science, 7(3), 49-70.
Lewis, Robert C. (1981). Restaurant advertising: appeals and consumers’ intentions. Journal of Advertising Research, 21(5), 69-74.
Lindquist, Jay D. (1974). Meaning of Image: a survey of empirical and hypothetical evidence. Journal of Retailing, 50(Winter), 29-38.
Maddala, G. S. (1983). Limited-dependent and qualitative variables in econometrics. Cambridge, New York: Cambridge University Press.
Mazursky, David, & Jacoby, Jacob (1986). Exploring the development store images. Journal of Retailing, 62(2), 145-165.
Park, Cheol, & Kim, Hyung-Tak (2001). A study on the direct marketing of agricultural product through the outlet store owned by agricultural cooperative. Journal of Channel and Retailing, 5(2), 106-129.
Roneck, Dennis W. (1991). Using logit coefficients to obtain the effects of independent variables on changes in probabilities. Social Forces, 70(2), 509-518.
Yamaguchi, Kikuo (1991). How to read the change in consumers. Tokyo: Central Economic Group Publishing.