Purpose: The importance of sustainability in the supply chain has steadily risen in recent decades as a result of the growing awareness on the social issues. The purpose of this research is to examine the relationship between social sustainability practices and performance outcomes, as well as explore the mediating role of supply chain integration on that relationship. Research design, data and methodology: PLS-SEM model is developed to identify the impacts of sustainability on performance outcomes and the mediating role of supply chain integration. We received 285 responses from medium and large companies located in Vietnam, and after filtering, 206 responses were used for further analysis. Results: Our findings showed that sustainability impacts significantly on integration and performance in the supply chain. Moreover, the result indicates that supplier integration and internal integration mediate the relationship between social sustainability practices and supply chain performance, while customer integration mediation role was not found significant at all. Conclusions: Our results prove that social sustainability practices can link all the stakeholders and enhance collaboration. To maintain sustainable development, firms should embrace values of sustainability to improve the well-being, working condition, and healthcare of their employees as well as the advancement of local society.
Andersen, M., & Skjoett-Larsen, T. (2009). Corporate social responsibility in global supply chains. Supply Chain Management: An International Journal, 14(2), 75-86.
Ashby, A., Leat, M., & Hudson‐Smith, M. (2012). Making connections: A review of supply chain management and sustainability literature. Supply Chain Management: An International Journal, 17(5), 497-516.
Bagozzi, R. P. (2011). Measurement and meaning in information systems and organizational research: Methodological and philosophical foundations. MIS Quarterly, 35(2), 261-292.
Bai, C., & Sarkis, J. (2010). Green Supplier Development:Analytical Evaluation Using Rough Set Theory. Journal of Cleaner Production, 18(12), 1200-1210.
Bergman, M. M., Bergman, Z., & Berger, L. (2017). An Empirical Exploration, Typology, and Definition of Corporate Sustainability. Sustainability, 9(5), 753.
Brown, G. D. (2015). Effective protection of workers' health and safety in global supply chains. International Journal of Labour Research, 7(2), 35-53.
Carter, C. R. (2005). Purchasing social responsibility and firm performance. International Journal of Physical Distribution & Logistics Management, 35(3), 177-194.
Castka, P., & Corbett, C. (2016). Adoption and diffusion of environmental and social standards: The effect of stringency, governance, and media coverage. International Journal of Operations & Production Management, 36(11), 1504-1529.
Chang, S. C., & Lee, M. S. (2007). A study on relationship among leadership, organizational culture, the operation of learning organization and employees' job satisfaction. The Learning Organization, 14(2), 155-185.
Chen, J., Sohal, A. S., & Prajogo, D. I. (2013). Supply chain operational risk mitigation: A collaborative approach. International journal of production research, 51(7), 2186-2199.
Chin, T., Huam, T., & Sulaiman, Z. (2015). Green Supply Chain Management, Environmental Collaboration and Sustainability Performance. Procedia CIRP, 26, 695-699.
Chin, W. W. (1998). Issues and opinions on structural equation modelling. MIS Quarterly, 22(1), 7-10.
Ciliberti, F., Pontrandolfo, P., & Scozzi, B. (2008). Investigating corporate social responsibility in supply chains: A SME perspective. Journal of Cleaner Production, 16(15), 1579-1588.
Closs, D. J., Swink, M., & Nair, A. (2005). The role of information connectivity in making flexible logistics programs successful. International Journal of Physical Distribution & Logistics Management, 35(4), 258-277.
Das, A., Pagell, M., Behm, M., & Veltri, A. (2008). Toward a theory of the linkages between safety and quality. Journal of Operations Management, 26(4), 521-535.
Droge, C., Jayaram, J., & Vickery, S. K. (2004). The effects of internal versus external integration practices on time-based performance and overall firm performance. Journal of Operations Management, 22(6), 557-573.
Flynn, B., Huo, B., & Zhao, X. (2010). The Impact of Supply Chain Integration on Performance: A Contingency and Configuration Approach. Journal of Operations Management, 28(1), 58-71.
Fornell, C., & Larcker, D. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(3), 39-50.
Frohlich, M., & Westbrook, R. (2001). Arcs of Integration: An International Study of Supply Chain Strategies. Journal of Operations Management, 19(2), 185-200.
Frohlich, M. T. (2002). E-Integration in the Supply Chain: Barriers and Performance. Decision Sciences, 33(4), 537-556.
Gallego-Álvarez, I., Galindo-Villardón, M. P., & Rodríguez-Rosa, M. (2015). Evolution of sustainability indicator worldwide: A study from the economic perspective based on the XSTATICO method. Ecological Indicators, 58, 139-151.
Gelhard, C., & Von Delft, S. (2016). The role of organizational capabilities in achieving superior sustainability performance. Journal of business research, 69(10), 4632-4642.
Giannakis, M., & Papadopoulos, T. (2016). Supply chain sustainability: A risk management approach. International Journal of Production Economics, 171(4), 455-470.
Gopalakrishnan, K., Yusuf, Y. Y., Musa, A., Abubakar, T., & Ambursa, H. M. (2012). Sustainable supply chain management: A case study of British Aerospace (BAe)Systems. International Journal of Production Economics, 140(1), 193-203.
Grimm, C. M. (2004). The practice of supply chain management:Where theory and application converge. Transportation Journal, 43(2), 59-73.
Hair, J. F., Ringle, C. M., & Marko, S. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139-151.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modelling. Journal of the Academy of Marketing Science, 43(1), 115-135.
Horvath, L. (2001). Collaboration: the key to value creation in supply chain management. Supply Chain Management: An International Journal, 6(5), 205-207.
Huq, F. A., Chowdhury, I. N., & Klassen, R. D. (2016). Social management capabilities of multinational buying firms and their emerging market suppliers: An exploratory study of the clothing industry. Journal of Operations Management, 46(1), 19-37.
Hutchins, M., & Sutherland, J. (2008). An Exploration of Measures of Social Sustainability and their Application to Supply Chain Decisions. Journal of Cleaner Production, 16(15), 1688-1698.
Jajja, M. S. S., Chatha, K. A., & Farooq, S. (2018). Impact of supply chain risk on agility performance: Mediating role of supply chain integration. International Journal of Production Economics, 205, 118-138.
Jajja, M. S. S., Kannan, V. R., Brah, S. A., & Hassan, S. Z. (2016). Supply chain strategy and the role of suppliers: evidence from the Indian sub-continent. Benchmarking: An International Journal, 23(7), 1658-1676.
Jørgensen, K. (2008). A systematic use of information from accidents as a basis of prevention activities. Safety science, 46(2), 164-175.
Klassen, R., & Vachon, S. (2009). Collaboration and Evaluation in the Supply Chain: The Impact On Plant-Level Environmental Investment. Production and operations management, 12(3), 336-352.
Kleindorfer, P. R., Singhal, K., & Van Wassenhove, L. N. (2005). Sustainable operations management. Production and operations management, 14(4), 482-492.
Koufteros, X., Vonderembse, M., & Jayaram, J. (2005). Internal and external integration for product development: the contingency effects of uncertainty, equivocality, and platform strategy. Decision Sciences, 36(1), 97-133.
Lau, A. K. W., Tang, E., & Yam, R. C. M. (2010). Effects of Supplier and Customer Integration on Product Innovation and Performance: Empirical Evidence in Hong Kong Manufacturers. Journal of Product Innovation Management, 27(5), 761-777.
Lee, J. M. (2019). A Study on Consumer Value and Corporate Social Responsibility Distribution Activities. Journal of Distribution science, 17(4), 17-26.
Lu, R. X. A., Lee, P. K. C., & Cheng, T. C. E. (2012). Socially responsible supplier development: Construct development and measurement validation. International Journal of Production Economics, 140(1), 160-167.
Maloni, M. J., & Brown, M. E. (2006). Corporate Social Responsibility in the Supply Chain: An Application in the Food Industry. Journal of Business Ethics, 68(1), 35-52.
Mani, V., Agarwal, R., Gunasekaran, A., Papadopoulos, T., Dubey, R., & Childe, S. J. (2016). Social sustainability in the supply chain: Construct development and measurement validation. Ecological Indicators, 71, 270-279.
Mani, V., & Agrawal, R. (2015). Social sustainability practices in the supply chain of Indian manufacturing industries. International Journal of Automation and Logistics, 1(3), 211-233.
Mani, V., Gunasekaran, A., & Delgado, C. (2018). Enhancing supply chain performance through supplier social sustainability: An emerging economy perspective. International Journal of Production Economics, 195, 259-272.
Mani, V., Gunasekaran, A., Papadopoulos, T., Hazen, B., & Dubey, R. (2016). Supply chain social sustainability for developing nations: Evidence from India. Resources, Conservation and Recycling, 111, 42-52.
Mani, V., Jabbour, C. J. C., & Mani, K. T. N. (2020). Supply chain social sustainability in small and medium manufacturing enterprises and firms’ performance: Empirical evidence from an emerging Asian economy. International Journal of Production Economics, 227, 107656.
Okun, A. H., Guerin, R. J., & Schulte, P. A. (2016). Foundational workplace safety and health competencies for the emerging workforce. Journal of Safety Research, 59, 43-51.
Pagell, M., & Gobeli, D. (2009). How Plant Managers' Experiences and Attitudes Toward Sustainability Relate to Operational Performance. Production and operations management, 18(3), 278-299.
Pagell, M., Wu, Z., & Wasserman, M. E. (2010). Thinking differently about purchasing portfolios: An assessment of sustainable sourcing. Journal of Supply Chain Management, 46(1), 57-73.
Paulraj, A. (2011). Understanding the relationships between internal resources and capabilities, sustainable supply management and organizational sustainability. Journal of Supply Chain Management, 47(1), 19-37.
Pinto, L. (2019). Social Supply Chain Practices and Companies Performance: An Analysis of Portuguese Industry. Journal of Distribution Science, 17(11), 53-62.
Power, D. (2005). Supply chain management integration and implementation: A literature review. Supply Chain Management: An International Journal, 10(4), 252-263.
Ringle, C. M., Sven, W., & Jan-Michael, B. (2015). SmartPLS. Bönningstedt: SmartPLS.
Schoenherr, T., & Swink, M. (2012). Revisiting the Arcs of Integration: Cross-Validations and Extensions. Journal of Operations Management, 30(1-2), 99-115.
Seuring, S., & Mx ller, M. (2008). From a literature review to a conceptual framework for sustainable supply chain management. Journal of Cleaner Production, 16(15), 1699-1710.
Sharma, S., & Ruud, A. (2003). On the path to sustainability:Integrating social dimensions into the research and practice of environmental management. Business Strategy and The Environment, 12(4), 205-214.
Sodhi, M. S. (2015). Conceptualizing Social Responsibility in Operations Via Stakeholder Resource-Based View. Production and operations management, 24(9), 1375-1389.
Swink, M., Narasimhan, R., & Wang, C. (2007). Managing Beyond the Factory Walls: Effects of Four Types of Strategic Integration on Manufacturing Plant Performance. Journal of Operations Management, 25(1), 148-164.
Tate, W., Ellram, L., & Kirchoff, J. (2010). Corporate Social Responsibility Reports: A Thematic Analysis Related to Supply Chain Management. Journal of Supply Chain Management, 46(1), 19-44.
Vachon, S., & Klassen, R. (2008). Environmental Management and Manufacturing Performance: The Role of Collaboration in the Supply Chain. International Journal of Production Economics, 111(2), 299-315.
Vickery, S. K., Jayaram, J., Droge, C., & Calantone, R. (2003). The effects of an integrative supply chain strategy on customer service and financial performance: An analysis of direct versus indirect relationships. Journal of Operations Management, 21(5), 523-539.
Voorde, K., Paauwe, J., & Veldhoven, M. (2011). Employee Wellbeing and the HRM-Organizational Performance Relationship: A Review of Quantitative Studies. International Journal of Management Reviews, 14(4), 391-407.
Williams, B. D., Roh, J., Tokar, T., & Swink, M. (2013). Leveraging supply chain visibility for responsiveness: The moderating role of internal integration. Journal of Operations Management, 31(7), 543-554.
Winter, M., & Knemeyer, A. M. (2013). Exploring the integration of sustainability and supply chain management: Current state and opportunities for future inquiry. International Journal of Physical Distribution & Logistics Management, 43(1), 18-38.
Won Lee, C., Kwon, I. W. G., & Severance, D. (2007). Relationship between supply chain performance and degree of linkage among supplier, internal integration, and customer. Supply Chain Management: An International Journal, 12(6), 444-452.
Yakovleva, N., Sarkis, J., & Sloan, T. (2012). Sustainable benchmarking of supply chains: The case of the food industry. International journal of production research, 50(5), 1297-1317.
Yan, T. (2013). Communication intensity, goal congruence, and uncertainty in buyer-supplier new product development. Journal of Operations Management, 31(7-8), 523-542.
Zhang, X., Shen, L., & Wu, Y. (2011). Green strategy for gaining competitive advantage in housing development: A China study. Journal of Cleaner Production, 19(2), 157-167.
Zhao, L., Huo, B., Sun, L., & Zhao, X. (2013). The impact of supply chain risk on supply chain integration and company performance: A global investigation. Supply Chain Management: An International Journal, 18(2), 115-131.
Zhao, X., Huo, B., Selen, W., & Yeung, J. H. Y. (2011). The impact of internal integration and relationship commitment on external integration. Journal of Operations Management, 29(1), 17-32.