바로가기메뉴

본문 바로가기 주메뉴 바로가기

logo

  • P-ISSN1738-3110
  • E-ISSN2093-7717
  • SCOPUS, ESCI

G-ASPOO-L: The Technopreneurship-Based Supply Chain Management Model for Souvenirs MSMEs to Reach Customer Value Creation

The Journal of Distribution Science / The Journal of Distribution Science, (P)1738-3110; (E)2093-7717
2022, v.20 no.12, pp.59-69
https://doi.org/https://doi.org/10.15722/jds.20.12.202212.59
NOERSASONGKO, Edi
SARTIKA, Mila
AQMALA, Diana
HASIBUAN, Zainal Arifin

Abstract

Purpose: The purpose of this research is to identify and design a model for the integration between marketing and supply chain management (SCM) of technopreneurship-based souvenirs MSMEs to fulfil customer value creation. Research design, data and methodology: This research method uses the system development life cycle method. This study draws its insights and conclusions from a literature review in several fields followed by an interactive research approach that helps identify, validate, and implement a theoretical framework so that the modelling results can be adopted in applicative manner for souvenir MSMEs. Result: Implementing the "G-ASPOO-L" supply chain management integration model based on technopreneruship to fulfil value creation in the 5.0 society era created three perspectives: an inter-functional perspective, a process perspective, and an integrated business concept perspective. The supply chain management involves enterprise integration, strategic customer integration, strategic supplier integration, and marketing strategy integration. Conclusion: The proposed model framework leads to managerial problems of supply chain management strategy, which urgently requires an interaction approach that challenges the traditional view of demand creation and implementation of supply chain management to fulfil value creation. This research leverages existing knowledge and advances our understanding of the strategic integration issues companies face in digital-based competition.

keywords
Supply Chain Management, Integration, Distribution Strategy, Souvenir, Technopreneurship

Reference

1.

Abdelilah, B., El Korchi, A., & Balambo, M. A. (2018). Flexibility and agility: evolution and relationship. Journal of Manufacturing Technology Management, 29(7), 1138–1162. https://doi.org/10.1108/JMTM-03-2018-0090

2.

Aqmala, D., Ardyan, E., & Putra, F. I. F. S. (2021). Increasing Salesperson Performance through Relational Penetration Capability: The Implementation of Insurance Service Company Distribution*. Journal of Distribution Science, 19(5), 35–48. https://doi.org/10.15722/jds.19.5.202105.35

3.

Bag, S., Telukdarie, A., Pretorius, J. H. C., & Gupta, S. (2018). Industry 4.0 and supply chain sustainability: framework and future research directions. Benchmarking, 28(5), 1410–1450. https://doi.org/10.1108/BIJ-03-2018-0056

4.

Chams-Anturi, O., Soto-Ferrari, M., Gomez, A. P., Escorcia-Caballero, J. P., Romero-Rodriguez, D., & Casile, M. (2022). A Comprehensive Business Process Management Application to Evaluate and Improve the Importations Practices on Big-box Stores. Operations and Supply Chain Management, 15(2), 164–173. https://doi.org/10.31387/oscm0490338

5.

Demirkiran, Y., & Öztürkoǧlu, Ö. (2022). Key Performance Measures and Digital-Era Technologies in Warehouses. Operations and Supply Chain Management, 15(2), 193–204. https://doi.org/10.31387/oscm0490340

6.

Elgazzar, S., Tipi, N., & Jones, G. (2019). Key characteristics for designing a supply chain performance measurement system. International Journal of Productivity and Performance Management, 68(2), 296–318. https://doi.org/10.1108/IJPPM-04-2018-0147

7.

Eriksson, M., Persson Osowski, C., Malefors, C., Björkman, J., & Eriksson, E. (2017). Quantification of food waste in public catering services – A case study from a Swedish municipality. Waste Management, 61, 415–422. https://doi.org/10.1016/j.wasman.2017.01.035

8.

Forslund, H., Jonsson, P., & Mattsson, S. A. (2021). Supplier flexibility in the order-to-delivery process – a customer perspective. International Journal of Physical Distribution and Logistics Management, 51(1), 4–24. https://doi.org/10.1108/IJPDLM-08-2019-0265

9.

Forslund, H., & Mattsson, S. A. (2021). In search of supplier flexibility performance measurement. International Journal of Productivity and Performance Management, 3(8), 1–17. https://doi.org/10.1108/IJPPM-11-2020-0599

10.

Hasan, M. M., Hossain, B. M. S., Sayem, A., & Afsar, M. (2022). Effect of Agricultural Exports and Imports on Economic Growth in Bangladesh : A Study on Agribusiness Supply Chain. Journal of Distribution Science, 20(11), 79–88.

11.

Hasibuan, Z. A. (2020). Towards Using Universal Big Data in Artificial Intelligence Research and Development to Gain Meaningful Insights and Automation Systems. International Workshop on Big Data and Information Security (IWBIS), 9(4), 9–15. https://doi.org/10.1109/IWBIS50925.2020.9255497

12.

Hong, J., & Kang, E. (2022). Food Delivery Applications Becoming Alligator of Hotel Supply Chain: An Empirical Analysis. Journal of Distribution Science, 20(9), 97–107. https://doi.org/10.15722/jds.20.09.202209.97

13.

Isnaini, D. B. Y., Nurhaida, T., & Pratama, I. (2020). Moderating effect of supply chain dynamic capabilities on the relationship of sustainable supply chain management practices and organizational sustainable performance: A study on the restaurant industry in Indonesia. International Journal of Supply Chain Management, 9(1), 97–105.

14.

Jääskeläinen, A. (2018). Comparison of performance measurement in different purchasing and supply management practices. International Journal of Productivity and Performance Management, 67(8), 1290–1309. https://doi.org/10.1108/IJPPM-06-2017-0148

15.

Kumar, Pawan, Kumar, D., & ma, S. (2018). Measurement of Effectiveness of Flexibility in Sustainable Supply Chain. International Journal of Science and Management Studies (IJSMS), October 2018, 7–11. https://doi.org/10.51386/25815946/ijsms-v1i3p102

16.

Kumar, P. (2020). Green service production in healthcare and role of value chain flexibility. International Journal of Productivity and Performance Management, 69(8), 1721–1742. https://doi.org/10.1108/IJPPM-12-2019-0602

17.

Kumar, V., & Reinartz, W. (2016). Creating enduring customer value. Journal of Marketing, 80(6), 36–68. https://doi.org/10.1509/jm.15.0414

18.

Leroy, J., Cova, B., & Salle, R. (2013). Zooming in VS zooming out on value co-creation: Consequences for BtoB research. Industrial Marketing Management, 42(7), 1102–1111. https://doi.org/10.1016/j.indmarman.2013.07.006

19.

Malsinghe, M. T. D., Gunathilaka, M. H. A., Dinesh Bandara, I. P. C., Wijerathne, A. I., Nagendrakumar, N., & Madhavika, W. D. N. (2022). Sustainable Supply Chains of Sri Lankan Manufacturing Organizations: A Study on Operational Excellence Models During the COVID-19 Pandemic. Operations and Supply Chain Management, 15(2), 228–239. https://doi.org/10.31387/oscm0490343

20.

Mishra, R., Pundir, A. K., & Ganapathy, L. (2016). Article information : Empirical assessment of factors influencing potential of manufacturing Purpose : The descriptive study aims to develop an understanding of factors and their. Business Process Management Journal, 18(3), 1–33.

21.

Msimangira, K. A. B., & Venkatraman, S. (2014). Supply Chain Management Integration: Critical Problems and Solutions. Operations and Supply Chain Management: An International Journal, 7(1), 23–31. https://doi.org/10.31387/oscm0160101

22.

Ngetich, B. K., Nuryakin, N., & Qamari, I. N. (2022). How Research in Sustainable Energy Supply Chain Distribution Is Evolving: Bibliometric Review. Journal of Distribution Science, 20(7), 47–56. https://doi.org/10.15722/jds.20.07.202207.47

23.

Nguyen, B. T., & Mai, A. T. Van. (2022). The Effect of Supply Chain Dynamic Capability on Competitiveness and Business Efficiency of Vietnamese Wood Enterprises. Journal of Distribution Science, 20(2), 31–41. https://doi.org/10.15722/jds.20.02.202202.31

24.

Power, D. (2015). Supply chain management integration and implementation: A literature review. Supply Chain Management, 10(4), 252–263. https://doi.org/10.1108/13598540510612721

25.

Putithanarak, N., Klongthong, W., Thavorn, J., & Ngamkroeckjoti, C. (2022). Predicting Consumers’ Repurchase Intention of Ready-to-Drink Coffee: A Supply Chain from Thai Producers to Retailers. Journal of Distribution Science, 20(5), 105–117. https://doi.org/10.15722/jds.20.05.202205.105

26.

Ryu, C. (2022). Investigation of Impact of Revenue Sharing Contract on Performance of Two-Stage Supply Chain System. Journal of Distribution Science, 20(6), 125–135. https://doi.org/10.15722/jds.20.06.202206.125

27.

Sugandini, D., Muafi, M., Susilowati, C., Siswanti, Y., & Syafri, W. (2020). Green supply chain management and green marketing strategy on green purchase intention: SMEs cases. Journal of Industrial Engineering and Management, 13(1), 79–92. https://doi.org/10.3926/jiem.2795

28.

To, T. H., Than, T. T., Nguyen, D. T. K., & Nguyen, D. N. (2021). Distribution of supply chain capabilities and firm’s sustainable development. Journal of Distribution Science, 19(5), 5–12. https://doi.org/10.15722/jds.19.5.202105.5

29.

Trienekens, J., & Wognum, N. (2013). Requirements of supply chain management in differentiating European meat chains. Meat Science, 95(3), 719–726. https://doi.org/10.1016/j.meatsci.2013.03.035

30.

Üstündağ, A., & Ungan, M. C. (2020). Supplier flexibility and performance: an empirical research. Business Process Management Journal, 26(7), 1851–1870. https://doi.org/10.1108/BPMJ-01-2019-0027

The Journal of Distribution Science