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ACOMS+ 및 학술지 리포지터리 설명회

  • 한국과학기술정보연구원(KISTI) 서울분원 대회의실(별관 3층)
  • 2024년 07월 03일(수) 13:30
 

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  • P-ISSN1738-3110
  • E-ISSN2093-7717
  • SCOPUS, ESCI

The Relationship between Other Customer Perception and Experience with Role of Interpersonal Mindfulness in Brand Distribution

The Relationship between Other Customer Perception and Experience with Role of Interpersonal Mindfulness in Brand Distribution

The Journal of Distribution Science(JDS) / The Journal of Distribution Science, (P)1738-3110; (E)2093-7717
2023, v.21 no.6, pp.69-81
https://doi.org/https://doi.org/10.15722/jds.21.06.202306.69
Linh Thi Dieu NGUYEN (Ho Chi Minh City Open University)
Anh Thuy TRINH (University of Economics Ho Chi Minh City)

Abstract

Purpose: The study investigates the moderating impact of interpersonal mindfulness (IM) on the link between perceived similarity (OPS), physical appearance (OPA), and suitable behavior (OSB) - three key factors of other consumer perception (OCP) and brand experience (BE) in distribution of OCP and brand. Research design, data, and methodology: This study collected data from 612 consumers at shopping malls. SmartPLS 3.3.9 software were used to assess the measurement model and structural model. Results: According to the study's findings, IM has a negative modality in the impact between BE and OPS, OPA, and OSB. That also demonstrates how distribution of OCP and brand can affect a person's brand experience. Conclusions: The distribution of OCP and IM interactions have a significant influence on the brand experience in brand distribution. The study's results show that IM including mindfulness will function as a moderator between perceived similarity, physical appearance, suitable behavior regarded proper by other consumers, and brand experiences; therefore, they impact to brand distribution. The findings give a foundation for further IM research and add to the brand distribution theory that already exists. The findings also have some managerial implications in brand distribution.

keywords
Interpersonal Mindfulness, Distribution of Other Customer Perception, Perceived Similarity, Physical Appearance, Suitable Behavior, Brand Experience, Distribution Brand

The Journal of Distribution Science(JDS)