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An Empirical Study in Relationship between Franchisor's leadership style and Franchisee's revenue - Mediating Effect of Commitment and Moderating Effect of Motivation -

The Journal of Distribution Science / The Journal of Distribution Science, (P)1738-3110; (E)2093-7717
2009, v.7 no.4, pp.5-14
https://doi.org/https://doi.org/10.15722/jds.7.4.200912.5
Yang, Hoe-Chang
Lee, Young-Chul
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Abstract

This study explores the relationships among franchisor's leadership style, franchisee's revenue, and commitment The main purpose of this study is when the causal relationship between leadership style and revenue to determine the mediating effect of commitment and when causal relationship between leadership style and commitment to determine the moderating effect of motivation. The results of the study show that franchisor's leadership styles are significantly related to franchisee's revenue. Although all leadership styles exhibit significant relationships with franchisee's revenue, only achievement oriented leadership style plays a significant role in the formation of franchisee's revenue. The level of franchisee's intrinsic motivation is significantly moderated between franchisor's supportive leadership style and commitment. It is also revealed that commitment exhibit complete or partial mediation effect in the relationships between franchisor's all leadership style and franchisee's revenue. Implications and future research directions are also discussed.

keywords
리더십유형, 관계결속, 프랜차이즈, 내외동기

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The Journal of Distribution Science