바로가기메뉴

본문 바로가기 주메뉴 바로가기

logo

  • P-ISSN1738-3110
  • E-ISSN2093-7717
  • SCOPUS, ESCI

Korean consumers’ attitudes towards organic labels and country-of-origin of organic foods

The Journal of Distribution Science / The Journal of Distribution Science, (P)1738-3110; (E)2093-7717
2011, v.9 no.1, pp.49-59
https://doi.org/https://doi.org/10.15722/jds.9.1.201103.49
Lee, Hye-Kyoung
Cho, Young-Sang

Abstract

Although the South Korean organic food market is in the infancy compared to other industrialized countries, Korean consumers'interest in organic food and retail stores devoting space to organic products have been rapidly increasing. Despite the fact of organic food popularity, the term "organic" is interpreted differently by individuals. As opposed to the US, Japan and the EU where have operated an integrated organic food labelling system, Korea has adopted complex organic labelling systems regulated by several different government bodies. As a result, complicated food labelling standards make consumers confused when purchasing organic foods. Furthermore, in terms of country of origin (COO), it is argued by a lot of researchers that COO effects vary from product to product and from country to country; moreover, other informational cues such as brand and price can influence COO effects. In modern society, COO labelling has been complicated, due to the sourcing, manufacturing and market locations of merchandise spread over the world. Accordingly, the evaluation of COO effects has become complex. In order to examine these issues, a quantitative research was selected to classify the commonfeatures of organic food consumers and construct statistics such as the extent to which people are aware of organic food and COO labellingvia a questionnaire which took place in two cities in Korea with a cluster sample of 161 organic food purchasers. As for the data analysis, one-way analysis of variance (ANOVA), T-tests, bivariate crosstatulations with Cramer's V were conducted,depending on the characteristics of variables and the assumptions the research data need to fit. It has been concluded that in general, Korean organic consumers comprehend the term "organic"in a closer way to the general concept rather than technical term, thus people do not appreciate environmentally labels which include organic food labels, although marital status influence the degree of label awareness, regardless of gender, age, education level and so on. Regarding COO effects on organic food, home organic products were Korean consumers'first choice over those from industrialized countries and developing nations. Specifically, in processed organic product category, domestically cultivated and processed organic products were absolutely preferred to leading national brands produced with imported ingredients and international brands. However, due to a lack of checks of ingredients' COO, consumers tend to purchase a leading national organic food brand, believing that it is a pure organic food sourced domestically. As a consequence, this research has suggested some important managerial implications and future research directions. In order to prevent consumer confusion when buying organic foods, it should be noted that consumers do not comprehend the organic food certifications, due to complicated labelling systems for organic produce and processed organic foods. Therefore, government bodies related to organic food distribution have to know consumers' perception of organic food labels and the significance of customer-oriented labels and reestablish labelling standards. Similarly, public advertising should be followed to raise public awareness of the labelling to enable customers to have the correct information. In addition, not only international marketers but also domestic marketers need to understand COO images and also the influence COO of ingredients has on the image of an organic product.

keywords
consumer attitude, organic food, country-of-origin, food labels

Reference

1.

Abbott, R. (1997), "Food and nutrition information: a study of sources, uses, and understanding", British Food journal, 99(2), 43-49.

2.

Ahmed, Z., Johnson J.P., Yang, X., Fatt, C.K., Teng, H.S. and Boon, L.C. (2004), "Does country of origin matter for low- involvement products?", International Marketing Review, 21(1), 102-120.

3.

ALRIC (Agriculture & Life Sciences Research Information Center) (2005), Tofu market dominated major tofu companies [online]. Available from: http://www.alric.org/trend/sub01_02_view.asp?idx= 3282&cate= [Accessed 02 August 2008].

4.

Al-Sulaiti, K. and Baker, M. (1998), "Country of origin effects: a literature review", Marketing Intelligence & Planning, 16(3), 150-199.

5.

ATCH (Agricultural Technology Centre Hoengseonggun) (2008), Environmentally-friendly food primary purchasers [online]. Available from: http://www.hsgatc.go.kr/community/community _04_ update.asp?mode=read&sno=383 [Accessed 02 August 2008].

6.

Bannister, J.P. and Saunders, J.A. (1978), "UK consumers’' attitudes towards imports: the measurement of national stereotype image", European Journal of Marketing, 12(8), 562-570.

7.

Bicknell, P. (2003), Popularity of Organic Foods on the Rise in the United Kingdom. AgExporter USDA, August, pp. 8-9. Available from: http://www.fas.usda.gov/info/agexporter/2003/ August/pgs%208-9.pdf [Accessed 11 May 2008].

8.

Bilkey, W.J. and Nes, E. (1982), "Country of origin effects on product evaluation", Journal of International Business Studies, 8(1) 74-81.

9.

Brehm, D. and Morgan R. (2003), "Korea, Republic of Organic Products: What is Needed When Exporting Organic Products to South Korea?", UDSA, (KS3035).

10.

CancerWeb (1998) Food labeling[online]. Available from: http:// cancerweb.ncl.ac.uk/cgi-bin/omd?food+labeling [Accessed 25 June 2008].

11.

Centre for Environmental Education (2008) Green products [online]. Available from: http://www.jefferson.k12.ky.us/departments/ EnvironmentalEd/GreenCity/greencityterms.html [Accessed 14 June 2008].

12.

Chao, P. and Rajendran, K.N. (1993), "Consumer Profiles and Perceptions: Country-of-origin Effects", International Marketing Review, 10(2), 22-39.

13.

Chasin, J. and Jaffe, E. (1979), "Industrial buyer attitudes towards goods made in Eastern Europe", Journal of Columbia of World Business, 14(2), 74-81.

14.

Chisnall, P. (2005), MARKETING RESEARCH. 7TH ed. Berkshire: McGraw-Hill Education.

15.

Chung, J.E. & Pysarchik, D.T.(2000),A model of behavioral intention to buy domestic versus imported products in a Confucian culture. Marketing Intelligence & Planning, 18(5), 281-291.

16.

DEFRA (Department for Environment, Food and Rural Affairs) (2006), Available from: http://www.defra.gov.uk [Accessed 20 June 2008].

17.

Essoussi, L. and Zahaf, M. (2008), Decision making process of community organic food consumers: an exploratory study. Journal of Consumer Marketing, 25(2), 95-104.

18.

FMI (Food Marketing Institute) (2007), Natural and Organic Foods [online]. Available from: www.fmi.org/media/bg/natural_organic_ foods.pdf [Accessed 11 June 2008].

19.

Food Standards Agency (2008), Food labeling [online]. Available from: http://www.food.gov.uk/foodlabelling/ [Accessed 25 June 2008].

20.

Fotopoulos, C. and Krystallis, A. (2002), "Organic product avoidance: Reasons for rejection and potential buyers’' identification in a countryside survey", British Food Journal, 104(3/4/5), 233-260.

21.

Han, C.M. and Terpstra, V., (1988), "Country of origin effects for uni-national and bi-national products", Journal of International Business Studies, 19(2), 235-255.

22.

Hooley, G.J, Shipley, D. and Krieger, N. (1988), "A method for modeling consumer perceptions of country of origin", International Marketing Review, 67-76.

23.

Hung, Rymonster (2008), Organic food [online]. Available from: http://www.hungrymonster.com/Foodfacts/Glossary-Terms.cfm?St art_Loop=1&Types_Food_id_int=0&Food_vch=Oregano&page_t ype=Search&pid=8 [Accessed 11 June 2008].

24.

Intute (2008), South Korea: Economic Data [online]. Available from: http://www.intute.ac.uk/sciences/worldguide/html/1024_economic. html [Accessed 1 July 2008].

25.

Kent, R. (2007), MARKETING RESEARCH: Approaches, Methods and Applications in Europe. London: Thomson Learning.

26.

KNSO (Korea National Statistical Office) (2007), Korean average monthly income [online]. Available from: http://www.nso.go.kr/nso2006/k04___0000/k04b__0000/k04ba_0 000/k04ba_0000.html?method=view&board_id=76&seq=32&num= 32 [Accessed 3 August 2008].

27.

KFDA (Korean Food and Drug Administration) (2008), Available from: http://search.kfda.go.kr [Accessed 11 May 2008].

28.

Label Legacy (2008), Label requirements [online]. Available from:h t t p : / / w w w . h i s t o r y s a n j o s e . o r g / l a b e llegacy/places/label_requirements.html [Accessed 25 June 2008].

29.

Lee, J. (1999), "Effect of usage of large discount stores on consumer benefit", Journal of Distribution Research, 4(1), 205-16.

30.

Lee K. (2005),Policy Directions and Strategies for the Better Implementation of Food Labeling System to Enhance Quality Competitiveness of Agro-Food Products in Korea. Economic Rural Institute (KREI) [online]. Available from: http://www.krei.re.kr/eng/publication/ reports_view.php?reportid=C200515&cpage=13&skey=&sword= [Accessed 7 April 2008].

31.

Lesmills (2008), READING FOOD LABELS [online]. Available from: http://www.lesmills.com/westcoast/en/members/nutrition/reading- food-labels.aspx[Accessed 11 June 2008].

32.

Malhotra, N.K. and Birks, D.F., (1999), Marketing Research: An Applied Approach. 2nd ed. Essex: Pearson Education Limited.

33.

Nagashima, A. (1977), "A comparative "Made in" product image survey among Japanese businessmen", Journal of Marketing, 41(3), 95-100.

34.

Negel’'s eco stroe (2008), Environmentally friendly products [online]. Available from: http://www.nigelsecostore.com/acatalog/What_is _ Eco.html [Accessed 11 June 2008].

35.

Oh, Y. and Phillips, S. (2003), South Korean Buying Organic [online]. AgExporter USDA, August, pp. 6-7. Available from: http://www.fas.usda.gov/info/agexporter/2003/August/pgs%206-7.pdf [Accessed 7 April 2008].

36.

Oh, Y. and Phillips, S. (2005), South Korea Warms to Environmentally Friendly Products. FAS Worldwide USDA, September, pp. 1-4. Available from: http://www.fas.usda.gov/info/ fasworldwide/2005/09-2005/SKoreaenviroproducts.html [Accessed 7 April 2008].

37.

Ozomer, A. and Cavusgil, S. (1991), Country-of-origin effects on product evaluations: a sequel to Bilkey and Nesreview, in Gilly et al. (Eds). AMA Educators Proceedings, 2, Chicago, 269-277.

38.

PlanetMath (2007), Cramer’'s V[online]. Available from: http://planetmath.org/encyclopedia/CramersV.html [Accessed 05 August 2008].

39.

Roehl, E. (1996), Whole food facts: The complete reference Guide. 2nd ed. Rochester: Healing Arts Press

40.

Schaefer A., (1997), "Consumer knowledge and country of origin effects", European Journal of Marketing, 31(1), 56-72.

41.

Shin, J.S. (2004), REGIONAL SEMINAR ON RULES OF ORIGIN COUNTRY REPORT: REPUBLIC OF KOREA, Asian Development Bank [online]. Available from: http:// www.adb.org/Documents/Events/2004/Rules_of_Origin/roo_kor.p df [Accessed 10 July 2008].

42.

Smith, J.A. (1993), "Food Labeling - A UK Viewpoint", Nutrition & Food Science, 6, 27-29.

43.

Soil Association (2008), What is organic? [online]. Available from: http://www.soilassociation.org/web/sa/saweb.nsf/Living/whatisorganic. html [Accessed 11 June 2008].

44.

Sustain (2008), What is sustainable food? [online]. Available from: http://www.sustainweb.org/page.php?id=402 [Accessed 11 June 2008].

45.

Tsakiridou, E., Boutosouki, D., Zotos, Y. and Mattas, K. (2008), "Attitudes and behaviour towards organic products: an exploratory study", International Journal of Retail & Distribution Management, 36(2), 158-175.

46.

USDA (United States Department of Agriculture) (2003), Korea, Republic of Food and Agricultural Import Regulation and Standards[online]. USDA, (KS3041). Available from: http://www.fas.usda.gov/gainfiles/200307/145985628.pdf [Accessed 8 April 2008].

47.

USDA (United States Department of Agriculture) (2006), Korea, Republic of Organic Products Organic Market Brief Update 2006 [online]. USDA, (KS6028). Available from: http:// www.fas.usda.gov/gainfiles/200701/146280032.pdf [Accessed 8 April 2008].

48.

Vindigni, G., Janssen, M.A. and Jager, W. (2002), "Organic food consumption: a multi-theoretical framework of consumer decision making", British Food Journal, 104(8), 624-642.

49.

Zanoli, R. and Naspetti, S. (2002), "Consumer motivations in the purchase of organic food", British Food Journal, 104(8), 643-653

The Journal of Distribution Science