- 권한신청
- E-ISSN2233-5382
- KCI
Exploring the Satisfaction with COVID-19 Prevention Measures and Awareness of the Tourism Crisis for Residents' Tourism Attitude
Exploring the Satisfaction with COVID-19 Prevention Measures and Awareness of the Tourism Crisis for Residents’ Tourism Attitude
PARK, Joo-Young (Dept. of Management information systems at Jeju National University)
KIM, Ji-Won (Dept. of Management information systems at Jeju National University)
Chang, Mona (BK21 Social Data Science Research Center at Jeju National University)
KIM, Mincheol (Dept of Faculty of Data Science for Sustainable Growth, Business, and Economic Research Institute, Jeju National University)
Abstract
Purpose: The researchers reviewed the previous studies on the psychological anxiety and economic damage during the recent COVID-19 pandemic to understand the satisfaction, awareness and attitude of the residents in Jeju, Korea. Research design, data and methodology: 215 samples based on self-reported survey were collected for path analysis focused on controlling variables in demographic characteristics in PLS-SEM using Smart PLS 3.0. Results: The researchers found the Satisfaction with COVID-19 Prevention Measures and the Awareness of Tourism Crisis affect Attitude toward Tourism of the residents with the explanatory power (R<sup>2</sup> = 0.209). Age was found to be the only significant controlling variable in this model for the Awareness of Tourism Crisis to Attitude toward Tourism. Conclusions: The attitude toward tourism is influenced by the level of satisfaction of the prevention service for COVID-19 as well as the awareness of the crisis. Residents have different level of the tourism crisis awareness by the status of their economic activities while there is no differences in all age groups for satisfaction in the quarantine service. The study suggests that the importance of the public health service should be preferentially concerned for residents to have stable economic activities where the tourism is the major industry.
- keywords
- COVID-19, Prevention Measures, Tourism Crisis, Attitude Toward Tourism, Controlling Variables
참고문헌
Aliperti, G., Sandholz, S., Hagenlocher, M., Rizzi, F., Frey, M., &Garschagen, M. (2019). Tourism, crisis, disaster: An interdisciplinary approach. Annals of Tourism Research, 79, 102808.
Baum, T., & Hai, N. T. T. (2020). Hospitality, tourism, human rights and the impact of COVID-19. International Journal of Contemporary Hospitality Management, 32(7), 2397-2407.
Binjeong, D. (2021). Prediction of the Corona 19’s Domestic Internet and Mobile Shopping Transaction Amount. Journal of Economics Marketing, and Management, 9, 1-10.
Chang, M. N., & Lim, H. S. (2021). Structural Relations of Positive Tourism Impacts on Residents Attitude and Support for Tourism Development in Jeju. Journal of Tourism &Industry Research, 41, 13-26.
Choi, I., Kim, J. H., Kim, N., Choi, E., Choi, J., Suk, H. W., & Na, J. (2021). How COVID-19 affected mental well-being: An 11-week trajectories of daily well-being of Koreans amidst COVID-19 by age, gender and region. PloS one, 16(4), e0250252.
Choi, J. E., & Park, E. K. (2018). Influence of Tourism Development Impact on Local Resident‘s Satisfaction and Life Satisfaction - Focused on the residents of regions where have been promoted tourism development in Eastern Coast of Korea -. Tourism Research, 43(1), 255-273.
Choi, J. W., Choi, Y. T., & Zhou, W. (2020). Analysis on the Current Situation of Tourism Industry and Countermeasures According. Tourism Management Research, 96, 29-48.
Christian, M., Dewi, D., Rembulan, G. D., Indriyarti, E. R., WibowoI, S., & Yuniarto, Y. (2021). Business Performance Determinants of Salted Fish Distribution in Kapuk During the COVID-19. Journal of Distribution Science, 19(6), 29-39.
Farmaki, A. (2021). Memory and forgetfulness in tourism crisis research. Tourism management, 83, 104210.
Foo, L. P., Chin, M. Y., Tan, K. L., & Phuah, K. T. (2020). The impact of COVID-19 on tourism industry in Malaysia. Current Issues in Tourism, 1-5.
Hair Jr, J. F., Howard, M. C., & Nitzl, C. (2020). Assessing measurement model quality in PLS-SEM using confirmatory composite analysis. Journal of Business Research, 109, 101-110.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLSSEM. European business review, 31(1), 2-24.
Han, S. H., & Yoon, D. H. (2020). The influence of residents’community attachment on attitudes and development support :Focused on the Eodeungsan tourism development project in Gwangju. International Journal of Tourism and Hospitality Research, 34(9), 21-35.
Han, J. S., Moon, H. C., & Yoon, J. H. (2018). Moderating Effect of Attachment in the Relationship between Residents’ Perception Toward Tourism Development and Willingness to Support. Journal of Tourism Sciences, 42(10), 93-109.
Jeong, Y. R., Jung, S. M., & Kang, S. K. (2017). The impact of community attachment on tourism development in urban tourism. International Journal of Tourism and Hospitality Research, 31(7), 21-38.
Jung, S. H. (2014). The Relationships between Residents’Perceptions of Impacts of Tourism Development and Support for the Development: The Case of Tourism Regions in Jeju Island. The Tamna Culture, 47, 253-277.
Jung, S. M., & Kang, S. K. (2020). The Effects of Residents'Negative Tourism Development Impact Perceptions on Their Local Satisfaction and Attitudes toward Development :Focusing on the Moderating Effect of Social Capital. Journal of Region & Culture, 7(1), 127-152.
Kang, H. J. (2018). The Relationship between the Expectancy Disconfirmation for the Local Government Service and Residents’ Satisfaction: Focusing on the Moderating Effect of Trust in Government. Korean Public Administration Review, 52(2), 67-99.
Kim, C. S. (2020). The tourism crisis caused by the virus and the resilience of disaster recovery in the tourism industry. Tourism Policy, (79), 62-67.
Kim, D. J., Choi, H. J., Cho, H. K., & Kim, K. Y. (2020). A study on the development of the tourism industry of Post-COVID-19pandemic. Korean Journal of Hospitality & Tourism, 29(4), 129-144.
Kim, S. B., & Seo, J. W. (2016). The relationship of tourism crisis impact, attitude and behavioral intention : Focusing on the MERS-coV crisis. International Journal of Tourism and Hospitality Research, 30(11), 109-119.
Kim, S. D. (2021). The impact of Individualization of COVID-19risk on the Possibility of infection: Analysis of mediating effect on satisfaction of K-prevention policy and government agency response. Journal of Public Society, 11(1), 5-40.
Kim, S. Y. (2020). A convergence study of stress caused by the epidemic of COVID-19, quality of life and positive psychological capital. Journal of the Korea Convergence Society, 11(6), 423-431.
Ko, K. S. (2011). Residents` Perceptions toward Marine Tourism Development: a Case of Jinhae in Changwon city. International Journal of Tourism and Hospitality Research, 25(2), 41-54.
Ko, D. W., Lee, S. H., & Jung, S. J. (2021). Structural Influences of COVID 19 Pandemic on the Psychological Sense of Community and Attitudes to Regional Tourism Development. Leisure Tourism Research, 34, 5-27.
Ko, K. W. (2020). Physical activity guideline for social distancing during COVID-19. Korean J Health Educ Promot, 37(1), 109-112.
Kock, N., & Hadaya, P. (2018). Minimum sample size estimation in PLS‐SEM: The inverse square root and gamma‐exponential methods. Information Systems Journal, 28(1), 227-261.
Lee, J. M. (2017). Korea’s THAAD Deployment and China’s Retaliation -Implication for China’s Obligation under the GATS-. Korean Journal of International Economic Law, 15(2), 7-42.
Lee, Y. T., Lee, K. A., & Oh, E. B. (2017). The Influence of Policy PR on Policy Literacy and Policy Support in Tourism Crisis Management Policy : A Case of Outbound Travel Safety Policy. Journal of Tourism and Leisure Research, 28(9), 63-82.
Moksnes, U. K., & Espnes, G. A. (2013). Self-esteem and life satisfaction in adolescents—gender and age as potential moderators. Quality of Life Research, 22(10), 2921-2928.
Nurfarida, I. N., Sarwoko, E., & Arief, M. (2021). The Impact of Social Media Adoption on Customer Orientation and SME Performance: An Empirical Study in Indonesia. The Journal of Asian Finance, Economics and Business, 8(6), 357-365.
Olya, H. G., Alipour, H., & Gavilyan, Y. (2018). Different voices from community groups to support sustainable tourism development at Iranian World Heritage Sites: evidence from Bisotun. Journal of Sustainable Tourism, 26(10), 1728-1748.
Park, J. E. (2021). A Study on the Regional Attachment, Tourism Perception, and Attitude of the Millennial Generation in Jeju Island. Master's thesis. Jeju, Korea: Master’s dissertation, Jeju National University, Jeju, Korea.
Park, J. Y., & Oh, S. H. (2019). A Study on the Residents’Tourism Impact Perceptions and Attitudes toward Tourists:Focused on the Mediating Effects of Tourism Development Support. Journal of Tourism and Leisure Research, 31(12), 21-43.
Park, J. Y., & Oh, S. H. (2020). The Relationship of the Residents’Tourism Impact Perception and Destination Social Responsibility. Journal of Tourism and Leisure Research, 32(9), 79-96.
Pavela Banai, I., Banai, B., & Mikloušić, I. (2020). Beliefs in COVID-19 conspiracy theories predict lower level of compliance with the preventive measures both directly and indirectly by lowering trust in government medical officials. https://doi.org/10.31234/osf.io/yevq7
Prasetyo, Y. T., Castillo, A. M., Salonga, L. J., Sia, J. A., &Seneta, J. A. (2020). Factors affecting perceived effectiveness of COVID-19 prevention measures among Filipinos during enhanced community quarantine in Luzon, Philippines:Integrating Protection Motivation Theory and extended Theory of Planned Behavior. International journal of infectious diseases, 99, 312-323.
Qiu, R. T., Park, J., Li, S., & Song, H. (2020). Social costs of tourism during the COVID-19 pandemic. Annals of Tourism Research, 84, 102994.
Ramayah, T., Cheah, J., Chuah, F., Ting, H., & Memon, M. A. (2018). Partial least squares structural equation modeling (PLS-SEM) using smartPLS 3.0: An updated guide and practical guide to statistical analysis(2nd ed.). Kuala Lumpur, Malaysia:Pearson.
Ribeiro, M. A., Pinto, P., Silva, J. A., & Woosnam, K. M. (2017). Residents’ attitudes and the adoption of pro-tourism behaviours: The case of developing island countries. Tourism Management, 61, 523-537.
Ringle, C. M., Sarstedt, M., & Straub, D. W. (2012). Editor's comments: a critical look at the use of PLS-SEM in" MIS Quarterly". MIS quarterly, 36(1),12.
Russo, D., & Stol, K. J. (2021). PLS-SEM for Software Engineering Research: An Introduction and Survey. ACM Computing Surveys (CSUR), 54(4), 1-38.
Satici, B., Gocet-Tekin, E., Deniz, M. E., & Satici, S. A. (2020). Adaptation of the Fear of COVID-19 Scale: Its association with psychological distress and life satisfaction in Turkey. International Journal of Mental Health and Addiction, 1-9.
Schumann, F. R. (2021). Monitoring changes in resident attitudes toward tourism development in small island destinations What comes next in a post-COVID world?. Journal of Global Tourism Research, 6(1), 61-66.
Seong, B., & Kim, T. (2019). Analysis of Factors Affecting Company Growth using PLS Structural Equation. Journal of the Korea Convergence Society, 10(9), 209-219.
Song, M. K., & Kim, S. H. (2018). Examining the effects of National Disasters on the Hospitality Industry in Korea. Tourism Research, 33(4), 219-236.
World Health Organization. (2020). A joint statement on tourism and COVID-19: UNWTO and WHO call for responsibility and coordination. Retrieved May 23, 2021 from https://www. who.int/emergencies/diseases/novel-coronavirus-2019.
World Health Organization. (2021). WHO Coronavirus (COVID19) Dashboard. Retrieved May 27, 2021 from https://covid19.who.int/.
Yu, C. P., Cole, S. T., & Chancellor, C. (2018). Resident support for tourism development in rural midwestern (USA)communities: Perceived tourism impacts and community quality of life perspective. Sustainability, 10(3), 802.
Yu, J. P. (2015). The re-examination of conceptual model which contains control variables in structural equation modeling:Focusing on power, satisfaction and long-term orientation. J. Channel and Retailing, 20(3), 43-62.
Yu, J. Y. (2011). A Study on the Crisis Management Strategies based on the Tourism Crisis Typology. Journal of Tourism Sciences, 35(10), 161-178.
Zenker, S., & Kock, F. (2020). The coronavirus pandemic–A critical discussion of a tourism research agenda. Tourism management, 81, 104164.
- 다운로드 수
- 조회수
- 0KCI 피인용수
- 0WOS 피인용수