바로가기메뉴

본문 바로가기 주메뉴 바로가기

ACOMS+ 및 학술지 리포지터리 설명회

  • 한국과학기술정보연구원(KISTI) 서울분원 대회의실(별관 3층)
  • 2024년 07월 03일(수) 13:30
 

logo

공유경제와 소비자의 특성과의 영향 관계

The Influential Relations on Sharing Economy and Consumer Traits

The Journal of Industrial Distribution & Business(JIDB) / The Journal of Industrial Distribution & Business, (E)2233-5382
2017, v.8 no.6, pp.75-86
https://doi.org/https://doi.org/10.13106/ijidb.2017.vol8.no6.75.
이경축 (Dept. of Electronic Commerce, Kongju National University)
이종호 (Dept. of Electronic Commerce, Kongju National University)

Abstract

Purpose - The purpose of this study is to grasp the concept, characteristics and application status of sharing economy, and to derive a research model based on sharing economic service, and to analyze factors and influences of consumers' intention to reuse of sharing economy. Research design, data, and methodology - The questionnaires were created to examine variables for practical and theoretical implications. After pilot survey, conducted for 24 days from March 10th to April 2st in 2017, total numbers were 377. But 330 copies were used for the analysis with IBM SPSS Statistics 23.0 and IBM SPSS AMOS 23.0. The structural equation model was applied for this. Results - First, sharing economic services remain at an early stage, but it is meaningful to identify the revenue mechanism of the business model of the sharing economic platform. Second, in this study, it is meaningful that we systematized the theoretical structure by examining existing studies on the characteristics of the sharing economic service and consumer characteristics, and by examining empirically. Third, Satisfaction and Reliability are related to the characteristics of Sharing Economic Service (Security, Convenience, Discount, Sharing, Social Interaction), Consumer Characteristics (Personal Innovation, Word-of-Mouth) It is meaningful to broaden the understanding of the factors by verifying the mediating effect. Fourth, the sharing economy business is meaningful in that it is a new consumption trend that changes the meaning of consumption to consumers. Gradually, more and more people are recalling that purchasing something is not consumption, but sharing and borrowing is also consumption. In other words, through the sharing economy, consumers can experience more products and services, have more choices, and are expected to have a positive impact on economic growth by increasing the utilization of idle resources. Conclusions - Currently, the sharing economy is growing rapidly all over the world. Therefore, in the subsequent study, it is necessary to compare Korea and China's sharing economy and study the cultural and social characteristics of Korea and China. In particular, I think that steady research is necessary for more precise and specific direction on the influence of the shared economy.

keywords
Shairng Economy, Shairng Economy Services, Consumer Characteristics, Consumption

참고문헌

1.

Anckar, B., & D’Incau, D. (2002). Value Creation in Mobile Commerce: Findings from a Consumer Survey. Journal of Information Technology Theory and Application, 4(1), 43-64.

2.

Berkman, H. W., & Gilson, C. C. (1986). Consumer behavior: Concepts and strategies, Includes bibliographies and index. 658.834 18.

3.

Bitner, M. J. (1990). Evaluating service encounters: the effects of physical surroundings and employee responses. The Journal of Marketing, 54(April), 69-82.

4.

Botsman, R., & Rogers, R. (2010). Beyond Zipcar:Collaborative consumption. Harvard Business Review, 88, 10.

5.

Brown, L. G. (1990). Convenience in Services Marketing. Journal of Service Marketing, 4(winter), 53-59.

6.

Chen, C. J., & Hung, S. W. (2010). To give or to receive? Factors influencing members’ professional virtual communities. Information and Management, 47(4), 226-236

7.

Cho, D. H., & Leckenby. J. D. (1999). Interactivity as a Advertising Effectiveness, Unpublished Working Paper, 34(4), 7-9

8.

Choi, Y. G., & Park, J. W. (2007). The Effect of Internet Interactivity on Satisfaction, Trust and Loyalty. Korea Internet Electronic Commerce Association, 7, 1, 87-106.

9.

Deighton, J. (1996). The future of interactive marketing. Harvard Business Review, 74(6), 131-161.

10.

Fisher, R. J., & Price, L. L. (1992). An investigation in to the social context of early adoption behavior. Journal of Consumer Research, 19(3), 477-486.

11.

Foxall, G. R. (1988). Marketing New Technology: Markets, Hierarchies, and User-Initiated Innovations. Managerial and Decision Economics, 9, 237-250.

12.

Gefen. D., & Straub, D. W. (1997). Gender differences in the perception and use of e-mail: an extension to the technology acceptance model. 21(4), 389-400.

13.

Gilbert, D. C., & Jackaria, N. (2002). The efficacy of sales promotions in UK supermarkets: A consumer view, International journal of retail & distribution man, 30(6-7), 315-322.

14.

Gnambs, T., & Batinic, B. (2013).The roots of interpersonal influence: A mediated moderation model for knowledge and traits as predictors of opinion leadership. Applied Psychology: An International Review, 62, 597-618.

15.

Goldsmith, R. E., Lafferty, B. A., & Newell, S. J. (2000). The Impact of Corporate Credibility and Celebrity Credibility on Consumer Reaction to Advertisements and Brands. Journal of Advertising, 29(3), 43.

16.

Grewal, D., Monroe, K. B., & Krishnan, R. (1998). The effects of price-comparison advertising on buyers'perceptions of acquisition value, transaction value, and behavioral intentions. Journal of Marketing, 62, 46-59.

17.

Her, M. K. (2007). The effects of personal inclinations and perceived characteristics of online group buying on the acts of online group buying. Master dissertation, Ewha Womans University.

18.

Hirschman, E. (1980). Innovative ness, Novelty Seeking, and Consumer Creativity. Journal of Consumer Research. 7, 283-295.

19.

Jarvenpaa, S. L., Tractinsky. N., & Vitale, M. (2000). Consumer trust in Internet store. Information Technology & Management, 1(2), 45-71.

20.

Jeon, E. J. (2015). The Effect of Social Commerce Service-characteristics on Customer Satisfaction, Trust and Loyalty. Daejeon, Korea. Master dissertation, Chungnam National University.

21.

Jung, Y. H. (2007). A Study on the Establishment of Supply Chain Management for Corporate Social Responsibility: Focused on the Cooperation of Large and Small-Medium Companies. Master dissertation, Seokyeong University.

22.

Keller, K. L. (1998). Strategic Brand Management. Upper Saddle River, NJ: Prentice Hall.

23.

Kim, J. Y., Kang, B. S., & Cho, C. H. (2010). The Effect of Emotional Resources and Job Demand on Job Engagement and Turnover Intension. Proceeding of DAEHAN Association of Business Administration, Spring, 96-108.

24.

Lee, Y. K., Park, J. H., Chung, N. H., & Blakeney, A. (2011). A unified perspective on the factors influencing usage intention toward mobile financial services. Journal of Business Research, 65(11), 1590-1599.

25.

Lessig, L. (2008). Remix: Making art and commerce thrive in the hybrid economy. New York: Penguin.

26.

Midgley, D. F., & Dowling, G. R. (1978). Innovativeness:The concept and its measurement. Journal of consumer research, 4, 229-242.

27.

Oliver, R. L. (1981). Measurement and Evaluation of Satisfaction Procession the Retail Settings. Journal of Retailing, 57, 25-48.

28.

Owyang, J., Tran, C., & Silva, C. (2013). The Collaborative Economy: Products, services, and market relationships have changed as sharing startups impact business models. To avoid disruption, companies must adopt the Collaborative Economy Value Chain. US: Altimeter Group.

29.

Parasuraman, A., Zeithaml, A., & Berry, L. (1998). SERVQUAL; A Multiple-Iem Scale for Measuring Consumer Perception of Service Quality. Journal of Retailing, 64(1), 12-40.

30.

Ranaweera, C., & Prabhu, J. (2003). The influence of satisfaction, trust and switching barriers on customer retention in a continuous purchasing setting, Journal of Service Management, 14(3), 374-395.

31.

Shin, D. W. (2013). The Effects of Retailers Relationshipbuilding Efforts on the Relationship Quality and Revisit Intention: The Moderating Effects of Retailer Types. Doctorial dissertation, Dong-A University.

32.

Yao, Y. (2012). A Compared Research on the Effects of Users' Satisfaction and Continuous Use Attention in Social Commerce Sites: Focusing on Social Commerce Characteristics and Personal Attributers in Korea and China. Master dissertation, Chonnam National University.

33.

Yoo, J. Y. (2006). A Study on the Factors Affecting Reuse Intention of Mobile Banking Service. Master dissertation, Hankuk University.

34.

Yoo, C. Y., & Stout, P. A. (2001). Factors Affecting Users'Interactivity with the Web Site and the Consequences of Users' Interactivity. In C. R. Taylor, ed. Proceedings of the 2001 Conference of the American Academy of Advertising, 53-61.

35.

Zheng, R. R. (2014). A study on the Influence of the Use Satisfaction to Chinese WeChat Service on the Intention to Reuse. Master dissertation, Chonnam National University.

The Journal of Industrial Distribution & Business(JIDB)