Smart home in the Internet of Things (IoT) environment aims to provide an optimal living environment for users by connecting all devices in the home. In such a smart home environment, artificial intelligence speakers are being used as a way to manage and control all devices. The existing speaker function is changing from simple music playback to the role of an interface that controls and manages all devices in the smart home space. This study dealt with the market status and usability analysis in the US and Korea, the leader in artificial intelligence speakers. The main target companies were Amazon, Google, and Apple in the US, as well as Kakao, SKT, and KT in Korea. In addition, based on the reaction results of domestic users to artificial intelligence speakers, the derivation of major problems and directions for improvement were described.
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http://www.kca.go.kr/brd/m_32/view.do?seq=2305, Artificial intelligence (AI) speakers, high customer satisfaction Need to improve voice recognition and conversation function.
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