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Vol.31 No.4
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TQM의 이론적 배경과 도서관 적용

Theoretic Background of TQM and Application for Library

한국도서관·정보학회지 / Journal of Korean Library and Information Science Society, (P)2466-2542;
2000, v.31 no.4, pp.213-237
이상복 (대진대학교 문헌정보학과)
이상복. (2000). TQM의 이론적 배경과 도서관 적용. 한국도서관·정보학회지, 31(4), 213-237.
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초록

본 연구는 TQM의 철학과 원칙, 핵심개념, 적용방법 등에 관한 이론적 배경을 고찰하고 TQM 핵심개념의 도서관 적용을 분석함으로써 도서관의 TQM 적용모형 개발에 기초 자료를 제공하고자 하였다. 이를 위하여 미국과 일본의 대표적인 질 연구자들의 철학과 원칙을 고찰하고 그들이 공통으로 제시한 핵심개념을 도출하여 이들 요소들의 도서관 적용을 분석하고 대안을 제시하였다.

keywords
도서관 경영, 통합품질관리

Abstract

The pnpose of the study is to offa the basic data in TQM dcation Ilndel fca h i thrcugh investjga!iOn of m s tlxm-dic hackgnxnd, such as philosophy, pincides, mil2 am？s, aL&atirn mlhods and d y s i s of TQM &cation for h i . For this pnpose, phil&y and pinddes that reprrsentive quality expats in America and jam^, such as bring, Juran, G-osby, Ishkawa, M, wae investigated

keywords
도서관 경영, 통합품질관리

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한국도서관·정보학회지

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