바로가기메뉴

본문 바로가기 주메뉴 바로가기

logo

메뉴

Culture, Leadership Practices and Organizational Commitment at Commercial Banks in Vietnam

Abstract

This study attempted to investigate the effects of collectivism as an individual cultural value and leadership practices on employees’ organizational commitment of six commercial banks in Vietnam. The study used collectivism and the implementation of five leadership practices as the independent variables, the three components of organizational commitment as the dependent variables and employees’ personal factors served as controlling variables. The study utilized a quantitative method of research with questionnaires as the main data collection instrument. The findings of the study have revealed that the individual cultural value of collectivism positively, but to a marginal degree, affected the level of employees’ organizational commitment. Among five leadership practices, only the implementation of encourage the heart, positively, but to a marginal degree, influenced employees’ affective and normative commitment. The leadership practice of challenge the process had a negative impact on the employees’ affective commitment. The personal factors of employees did not have an impact on organizational commitment. The findings and conclusions of this study may be used by the leaders to create the favorable working environment, improve the relationship between leaders and followers and to increase organizational commitment.

keywords
organizational commitment, commercial banks, culture, leadership practices

Reference

1.

Acar, A. Z. 2012. Organizational Culture, Leadership Styles and Organizational Commitment in Turkish Logistics Industry. Social and Behavioral Sciences, 58(12): 217–226.

2.

Alsharafi, H. and I. Rajiani. 2013. Leadership Practices and Talent Turnover: Study on Yemeni Organizations. Business and Management Research, 2(3): 60-67.

3.

Blau, G. and K. Boal. 1989. ‘Using job involvement and organizational commitment. interactively to predict turnover’. Journal of Management, 15(1): 115-127.

4.

Cullen, J. B. and K. P. Parbotteeah. 2013. Multinational management:A strategic approach (6th ed.). South -Western Cengage Learning Publisher.

5.

Dunham, R., J. Grube and M. Castaneda. 1994. Organizational commitment: the utility of an integrative definition. Journal of Applied Psychology, 79(3): 370-380.

6.

Hackett, R. D., P. Bycio and P. A. Hausdorf. 1994. Further assessments of Meyer and Helen’s (1991), three-component model of organizational commitment. Journal of Applied Psychology, 79: 15-23.

7.

Hofstede, G. 1984. Culture’s consequences: International differences in work-related values. Beverly Hills, CA: Sage.

8.

Hoftstede, G. 2010. Cultures and Organizations: Software of the Mind. New York: McGraw-Hill.

9.

House, R. J., P. J. Hanges, S. A. Ruiz-Quintanilla, P. W. Dorfman, M. Javidan, M. Dickson, V. Gupta and GLOBE. 1999. Cultural influences on leadership and organizations. Advances in global leadership, 1: 171-233. Stanford, CT: JAI Press.

10.

IBM Corp. Released 2019. IBM SPSS Statistics for Windows, Version 26.0. Armonk, NY: IBM Corp

11.

Kouzes, J. M., and B. Z. Posner. 2012. The leadership challenge: How to Make Extraordinary Things Happen in Organizations (5th ed.). San Francisco, CA: Jossey-Bass.

12.

Le, A.K. 2013. Transformational leadership and trust on employee’s organizational commitment in Vietnamese context. Science Journal, 4(32): 50-60. Ho Chi Minh City Open University.

13.

Lok, P. and Z. P. Wang, B. Westwood and J Crawford. 2007. Antecedents of job satisfaction and organizational commitment and the mediating role of organizational subculture. Working paper, 1-41, Adelaide: University of South Australia.

14.

Meyer, J. P. and N. J. Allen. 1987. Organizational commitment:Toward a three-component model. Research Bulletin, 660. The University Of Western Ontario, Department of Psychology, London.

15.

Meyer, J.P., S. V. Paunonen, I. R. Gellaly, R. D. Goffin and N. D. Jackson. 1989. Organizational commitment and job performance:It’s the nature of commitment that counts. Journal of Applied Psychology, 74: 152-156.

16.

Meyer, J. P. and N. I. Allen. 1997. Commitment in the workplace:Theory, research and application. Thousand Oaks, CA: Sage.

17.

Meyer, J. P., and L. Herscovitch. 2001. Commitment in the workplace: Toward a general model’. Humean Resource Management Review, 11: 299−326.

18.

Meyer, J. P., T. E. Becker and R. Van Dick. 2006. Social identities and commitment at work: Toward an integrative model. Journal of Organizational Behavior, 27: 665-683.

19.

Mitchell, J. 2013. Leadership development: How to think and communicate as a leader. Mitchell Leadership Consulting Publisher.

20.

Mowday, R. T., R. M. Steers and L. W. Porter. 1979. The measurement of organizational commitment. Journal of Vocational Behavior, 14: 224-247.

21.

Nguyen, N. T., N. K. Mai and V. P. Nguyen. 2014. Factors Affecting Employees’ Organizational Commitment – A Study of Banking Staff in Ho Chi Minh City, Vietnam. Journal of Advanced Management Science, 2 (1): 7-11.

22.

Northouse, P. G. 2013. Leadership: Theory and Practice (6th ed.). Thousand Oaks, CA: Sage.

23.

PwC Vietnam. 2013. The talent gap: A review of human capital in Vietnam’s banks. People and Change Team, PwC Vietnam, Ho Chi Minh City, Vietnam. Retrieved from https://www.pwc.com/vn/en/publications/2013/. (Accessed June 15, 2017).

24.

Sharifian, Farzad. 2017. Advances in Cultural Linguistics. Singapore:Springer.

25.

Towers Watson. 2014. Total rewards survey. Towers Watson & Co., New York, NY. Retrieved from http://www.towerswatson.com. (Accessed December 30, 2017).

26.

Triandis, H. C. 1995. Individualism and Collectivism. Boulder, Co:Westview Press.

27.

Vincent, C and L. Candy. 2014. An Integrative Framework for Customizations on Satisfaction: The Case of an Online Jewelry Business in China. Journal of Service Science and Management, 7(2): 165-181.

logo