Relationships between Job Dissatisfaction and Emotional Exhaustion among Nurses: Personality as a Moderator*

박형인; 이승미

doi:10.51457/kjcp.2019.12.3.2.1

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P-ISSN2586-0755
E-ISSN2799-8444
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P-ISSN 2586-0755
E-ISSN 2799-8444

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Vol.3, No.2

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Relationships between Job Dissatisfaction and Emotional Exhaustion among Nurses: Personality as a Moderator*

KOREAN JOURNAL OF COACHING PSYCHOLOGY / KOREAN JOURNAL OF COACHING PSYCHOLOGY, (P)2586-0755; (E)2799-8444

2019, v.3 no.2, pp.1-16

https://doi.org/10.51457/kjcp.2019.12.3.2.1

& (2019). Relationships between Job Dissatisfaction and Emotional Exhaustion among Nurses: Personality as a Moderator*. KOREAN JOURNAL OF COACHING PSYCHOLOGY, 3(2), 1-16, https://doi.org/10.51457/kjcp.2019.12.3.2.1

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Abstract

This study examined whether two personality traits, agreeableness and neuroticism, would moderate the relationship between job dissatisfaction and emotional exhaustion. Self-report data of these variables was collected in two waves, one month apart, in a sample of 102 nurses. Two types of facets, intrinsic and extrinsic, were used for job dissatisfaction, and both had a weaker relationship with emotional exhaustion for nurses who were higher rather than lower on agreeableness. Extrinsic job dissatisfaction and emotional exhaustion were more strongly related for nurses who were higher rather than lower on neuroticism. The results indicate that effects of job dissatisfaction on emotional exhaustion can be contingent upon personality traits. Agreeableness may be a resource, but neuroticism may be an obstacle in dealing with dissatisfaction with job facets.

keywords: job dissatisfaction, burnout, agreeableness, neuroticism, moderation

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