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A Study on the Development of IT Program for the Introduction of Enterprise Contract Management Model by Franchise Enterprise

The Korean Journal of Franchise Management / The Korean Journal of Franchise Management, (E)2508-4593
2010, v.1 no.1, pp.105-131
https://doi.org/https://doi.org/10.21871/kjfm.2010.1.1.105
Lee, Sung-Hoon
Lee, Sung-Hee
Jung, Kyu-Sik
Han, Kyu-Chul
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Abstract

This practical study is to propose a model for efficiently implementing franchise management by Franchise Enterprise in franchise industry. Franchise system is established and mutual relationship is also fulfilled based on bilateral contract between franchisor and franchisee. After contract and opening the franchisee store, franchisees are continually supervised and administered according to mutually agreed process and procedures. In this regard, franchisor should have well-managed system for supervising and assisting franchisee efficiently and effectively. The purpose of this study is to set-up the concept of enterprise contract management(ECM) in Franchise Enterprise and to promote the systemization of franchise management, and also to present and propose the development tool for franchise-specific IT program which is called " Franchise Contract Management'Supervising System".

keywords
프랜차이즈, 갈등, 정보공개서, 전사적 계약관리

The Korean Journal of Franchise Management