The Journal of Distribution Science, KODISA Foundation

PDF Citaion Bibliometric Trends of Competitiveness Among Logistics Service Providers and Their Resources

Loan Thi To BUI(University of Finance - Marketing) ; Nhu-Mai Thi NONG(University of Finance - Marketing) pp.1-11 https://doi.org/10.15722/jds.23.04.202504.1

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Purpose: In the constantly changing landscape of global supply chains, Logistics Service Providers (LSPs) play a vital role in enhancing efficiency, flexibility, and cost-effectiveness. The growing complexity of customer demands, and the swift adoption of digital technologies have markedly transformed the competitive landscape for LSPs. This paper examines the emerging trends that influence LSP competitiveness. Research design, data, and methodology: Using R Studio and the biblioshiny package for bibliographic coupling analysis, the authors analyzed articles from Scopus published between 2000 and 2024. Results: Key trends include digital transformation, sustainability initiatives, and dynamic capacity for flexible service. The research also focuses that digital transformation as the key driver of LSPs’ competitive strategy, enabling them to enhance efficiency and adapt to market changes. However, the study also identifies gaps, particularly in the limited adoption of advanced technologies (IoT, Blockchain...) in small- medium- size LPSs because of capital resources; human skills and low awareness of engagement among LSPs. Conclusions: This research highlights key thematic topics that enhance our understanding of the competitiveness of LSPs and offers actionable insights for scholars and practitioners aiming to manage logistics operations service under digital transformation. Future research, therefore, may focus on evaluating the level of digital technology application in services and the awareness of human resources at LSPs.

PDF Citaion Leveraging IT and Culture for Enhanced Logistics Capability and Performance

Anh Ba Hung DINH(the Saigon International University (SIU)) ; Dung Thi Hong NGUYEN(the Saigon International University (SIU)) ; Quanh Thi Hoang VO(the Saigon International University (SIU)) pp.13-23 https://doi.org/10.15722/jds.23.04.202504.13

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Purpose: This study examines the impact of Information Technology Capability (ITC) and Organizational Culture (OC) on Logistics Capability (LC) and Logistics Performance (LP) in the Vietnamese logistics industry. Research Design, Data, and Methodology: Using Partial Least Squares Structural Equation Modeling (PLS-SEM), this study analyzes data collected from 90 logistics managers across different regions and enterprise types. The study assesses the direct and mediated relationships among ITC, OC, LC, and LP to evaluate their combined influence on logistics performance. Results: The findings reveal that ITC and OC significantly enhance LC (β = 0.287, p < 0.05; β = 0.344, p < 0.05). Additionally, LC mediates the relationship between these factors and LP, highlighting its essential role in logistics operations. Notably, ITC also has a direct positive impact on LP (β = 0.257, p < 0.05). The model explains 76.1% of the variance in LP (R² = 0.761). Conclusions: The results emphasize the need for logistics firms in emerging markets to integrate digital transformation with organizational culture development to enhance logistics performance. Strengthening IT capabilities and fostering an adaptive organizational culture are key strategies for improving efficiency and competitiveness in the logistics sector.

PDF Citaion Digital Distribution Channel Transformation in Vietnamese Small and Medium-sized Enterprises: Integration of ASEAN Economic Community Framework with Financial Technology Adoption

Cuong VU(National Economics University) ; Vu Hiep HOANG(National Economics University) ; Quoc Dung NGO(National Economics University) ; Hoa An NGUYEN(Diplomatic Academy of Vietnam) ; Thi Thanh Hang NGUYEN(British Vietnamese International school) pp.25-37 https://doi.org/10.15722/jds.23.04.202504.25

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Purpose: This research examines how the ASEAN Economic Community (AEC) integration influences Vietnamese small and medium-sized enterprises' (SMEs) distribution channel efficiency through enhanced financial capabilities and Financial Technology (Fintech) adoption, analyzing the complex interplay between regional economic integration and digital distribution transformation. Research design, data and methodology: The study employs a sophisticated quantitative approach, utilizing structural equation modeling, multi-group analysis, and fuzzy-set Qualitative Comparative Analysis (fsQCA). Data collection encompassed 321 SMEs across Vietnam's major economic regions, strategically sampled to ensure comprehensive representation of distribution network configurations. Results: The epistemic trajectory reveals that AEC integration significantly enhances SMEs' financial capabilities (β=0.465, p<0.001) and distribution channel efficiency through improved capital access (β=0.278, p<0.01). Fintech adoption emerges as a critical moderator, amplifying the positive effects of both AEC integration and financial capabilities on distribution network performance. The fsQCA analysis further identifies three distinct configurational pathways to optimized distribution channel efficiency, highlighting the equifinality principle in digital transformation strategies. Conclusions: This research advances distribution science by elucidating how digital transformation and regional integration reshape SMEs' distribution channels through enhanced financial capabilities, offering strategic implications for optimizing distribution network efficiency in the ASEAN economic landscape. The findings provide crucial insights for distribution channel management and policy development within the evolving digital marketplace.

PDF Citaion Trade and Non-trade Logistic Integrated Reporting in Metaverse Government within Cyber Forensic Accounting

Pham Quang HUY(University of Economics Ho Chi Minh City (UEH)) ; Vu Kien PHUC(University of Economics Ho Chi Minh City (UEH)) pp.39-48 https://doi.org/10.15722/jds.23.04.202504.39

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Purpose: The governmental entities should conduct various responsibilities in the administrative aspect and trading sector. In the distribution process, those entities need quality information to decide. Furthermore, through a comprehensive blend of financial and non-financial data, integrated reporting aims to provide a clear, concise snapshot of how an organization creates value. This study aims to investigate the impact of cyber forensic accounting on the quality of metaverse integrated reporting in local government. Research design, data and methodology: The suggested model was empirically validated using partial least squares structural equation modeling with the support of SmartPLS 4.1.0.2 on a sample of public sector accountants. Results: Within the realm of cyber forensic accounting, the quality of metaverse integrated reporting was influenced the most by cyber anti-fraud policies and zero trust governance. The enhanced insights not only provide a strong basis for future investigations but also help policymakers and practitioners take advantage of opportunities to enhance and broaden metaverse integrated reporting quality for logistic trading or non-trading activities. Conclusions: Local governments could derive advantages from utilizing metaverse for their non-business perspective and trading affairs. The metaverse enables in-depth collaboration and co-creation, allowing citizens to collaborate with public service providers to enhance service quality.

PDF Citaion Enhance Competitive Advantage of Vietnamese Enterprises: The Role of Digital Technology and Resilient Supply Chain

Nhu-Mai Thi NONG(University of Finance - Marketing) ; Duc-Son HA(University of Finance - Marketing) pp.49-60 https://doi.org/10.15722/jds.23.04.202504.49

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Purpose: The study was conducted to investigate the role of digital technology and resilient supply chains in enhancing the competitive advantage of Vietnamese enterprises. Research design, data, and methodology: The research model was proposed with 08 hypotheses and tested on 217 representatives from enterprises in three regions: the North, the Central and the South. Data were processed using SmartPLS 3.0 software. Results: The results showed that digital technology directly affects the response capability and recovery capability of supply chains. Supply chain response and recovery capability and its performance also directly impact the competitive advantage of enterprises. On that basis, the research also proposed a number of policy and management implications to build an effective resilient supply chain and aim for better competition for enterprises based on the application of digital technology. Conclusions: Complex supply chain networks and volatile environments can weaken the stability of supply chains and make them vulnerable to disruption. The large-scale outbreak of the COVID-19 pandemic causing almost all global supply chains to experience varying degrees of disruption, seriously affecting the production of businesses, is a testament to reality. Therefore, businesses attach great importance to building an effective resilient supply chain to survive, compete and develop. This research has achieved its goals and has made certain contributions in both theory and practice.

PDF Citaion E-Commerce as a Catalyst for Digital Economy Development: A Study of Marketing Strategies and Their Impact

Benediktus ROLANDO(Universitas Dinamika Bangsa) ; Herry MULYONO(INTI International University) pp.61-79 https://doi.org/10.15722/jds.23.04.202504.61

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Purpose: This study explores the impact of e-commerce on the development of the global and Indonesian digital economy, emphasizing its role in economic growth, empowering Micro, Small, and Medium Enterprises (MSMEs), and addressing challenges like cybersecurity threats and digital inequality. Research Design, Data, and Methodology: A qualitative approach was employed, utilizing a systematic literature review based on PRISMA guidelines, analysing 48 studies from 2018 to 2024. A bibliometric analysis with VOSviewer was conducted to examine research trends and thematic connections. Results: The findings indicate that e-commerce enhances market access and operational efficiency for MSMEs, particularly in developing countries. Success in the digital economy is linked to effective digital marketing strategies and technological innovations such as big data analytics and social media. Nevertheless, issues like cybersecurity risks and digital literacy gaps pose significant challenges, especially in rural areas. The bibliometric analysis reveals strong relationships between government policies, technological advancements, and stakeholder collaboration in building a resilient e-commerce ecosystem. Conclusion: The research underscores the importance of inclusive policies, enhanced digital literacy, and robust cybersecurity measures for sustainable digital economic growth. Targeted support for MSMEs is vital for their digital transformation, necessitating a comprehensive approach that combines policy, technology, and education to maximize e-commerce's potential.

PDF Citaion Improving the Supply Chain Performance of Indonesian Javanese Sugar Products Using the Business Model Canvas

Parama Kartika DEWA(Universitas Atma Jaya Yogyakarta) ; Sintia Rahma Asterina CHANDRA CHANDRA(Universitas Atma Jaya Yogyakarta) ; Fransiska Hermina PUSPITASARI(Universitas Atma Jaya Yogyakarta) ; ERNAWATI(Universitas Atma Jaya Yogyakarta) ; Irma Nur AFIAH(Universitas Muslim Indonesia) ; Chandra Dewi KURNINGTYAS(Universitas Atma Jaya Yogyakarta) pp.81-89 https://doi.org/10.15722/jds.23.04.202504.81

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Purpose: The evolving concept of supply chains is critical in addressing competition among industrial sectors. For small- and medium-sized enterprises, effective supply chain management is essential for sustainable growth. Javanese sugar, a fundamental ingredient in food and beverages on Java Island, has faced declining production and sales due to the post-COVID-19 economic shifts in Indonesia. This study addresses the urgent need to resolve these issues to prevent disruption in the Javanese sugar supply chain. Research design, data and methodology: Using a supply chain perspective, the research examines the applicability of the business model canvas (BMC) as a framework for improvement. The BMC approach has proven effective in enhancing business performance across various sectors, making it a viable solution for this case. The study explores whether the BMC can improve supply chain performance and how its framework can be tailored to the Javanese sugar industry. Results: Results reveal a set of actionable recommendations based on BMC analysis to optimize the Javanese sugar supply chain. Conclusions: The findings highlight the potential of the BMC approach to enhance operational efficiency and boost sales by restructuring the supply chain and work systems of Javanese sugar factories. This research contributes to the broader application of the BMC in supply chain management.

PDF Citaion Electronic Procurement to Improve Sustainability and Digital Transformation in Government Procurement

Ardi KASMONO(Airlangga University of Surabaya) ; Rudi PURWONO(Airlangga University of Surabaya) ; Nuri HERAWATI(Airlangga University of Surabaya) pp.91-102 https://doi.org/10.15722/jds.23.04.202504.91

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Purpose: This study aims to explore the role of electronic procurement (e-procurement) in improving sustainability and digital transformation in government procurement, focusing on the Bureau of Procurement of Goods/Services in East Java Province, Indonesia. Research design, data, and methodology: This study uses a qualitative method with a case study approach. Data were collected through semi-structured interviews, participatory observations, and analysis of documents related to electronic procurement systems. The sampling strategy uses purposive sampling with the recommendation of gatekeepers to select as many as 10 informants from various roles related to e-procurement. Results: This study identifies some of the main challenges of implementing e-procurement including the costs associated with developing technological infrastructure, lack of alignment of social and digital skills, resistance to change, and access gaps by small businesses. However, the implementation of e-procurement holistically can balance technology and people to lower costs, increase the adoption of digital technology, and manage change management to address gaps. These findings prove that successful digital transformation can improve government procurement efficiency, transparency, and accountability. Conclusion: E-procurement promotes sustainability and drives digital transformation by increasing efficiency, transparency, and accountability by addressing challenges through an integrated approach that balances technological and social aspects.

PDF Citaion Unequal Distribution of Climate Change Impacts across Regions: Towards Climate Justice*

Choogik CHOI(Kangwon National University) pp.103-116 https://doi.org/10.15722/jds.23.04.202504.103

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Purpose: This study explores the complex relationship between climate change, inequality, and the pursuit of carbon neutrality. The research also deals with how climate impacts and the burdens of the carbon-neutral transition are unevenly distributed across nations, cities, and individuals, emphasizing the importance of equitable and inclusive strategies to foster sustainability. Research design, data and methodology: The study employs a multidisciplinary approach to analyze the historical, structural, and intersectional dimensions of climate change inequality. It investigates the uneven distribution of climate impacts due to embedded risk factors and examines the role of science and technology in achieving carbon neutrality. Results: Findings reveal stark disparities between industrialized and developing nations, with marginalized communities disproportionately bearing climate impacts. Limited access to funding, technology, and decision-making exacerbates these inequalities. Additionally, mechanisms such as carbon offsets often intensify disparities, transferring burdens to vulnerable regions while benefitting wealthier actors. Conclusions: The study underscores the necessity of adopting inclusive, intersectional strategies for addressing climate crises. It calls for equitable policy frameworks, enhanced resource access for disadvantaged groups, and a redefined global commitment to fostering climate justice in the carbon-neutral era.

PDF Citaion Service Providers’ Facial Ratios Impact Customer Satisfaction in the Hospitality E-Distribution Context

Hyunkyu JANG(Ewha Womans University) pp.117-128 https://doi.org/10.15722/jds.23.04.202504.117

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Purpose: Past studies have discovered that broader faces, indicated by a higher facial width-to-height ratio, are associated with antisocial personality traits and behaviors such as aggression and untrustworthiness. Extending these findings, this study investigates whether service providers’ facial width-to-height ratios influence guest satisfaction evaluations in the hospitality e-distribution context (i.e., Airbnb). Research design, data and methodology: This research examines Airbnb host and property data in New York, employing a machine-learning-based facial recognition algorithm to analyze the facial images of approximately 18,000 hosts. Results: The findings reveal that hosts with broader faces receive lower guest ratings than those with narrower faces. Furthermore, the effect of facial ratio on ratings is moderated by accommodation type—entire homes versus shared or private rooms. When guests stayed in entire homes and did not share space with hosts, hosts’ facial ratios did not significantly affect ratings. Conversely, when guests stayed in shared or private rooms, where they shared space with the hosts, hosts with broader faces received lower ratings. This study also finds that hosts’ facial ratios influence Host ID verification behavior. Conclusions: This study suggests that service providers’ facial width-to-height ratios can influence customers’ evaluations of services, particularly in the context of hospitality distribution platforms such as Airbnb.

PDF Citaion A Study on the Influence of Channel Structure on Consumer Price

Henry OFORI(Kyungdong University) ; Jongwoo LEE(Ajou University) ; Jae-Wun CHO(Ajou University) pp.129-141 https://doi.org/10.15722/jds.23.04.202504.129

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Purpose: The purpose of the research is to empirically examine the economic effect of channel structure on retail pricing. The channel structure observed under this study includes exclusive dealing, common retailing, straight buying (wholesale pricing), and consignment. Research design, data, and methodology: The empirical data was collected using secondary data mainly the annual consumer price index spanning a period of 20years i.e., 1995 to 2016. A field observation was undertaken by enquiring from retail outlets to indicate how their stock of products are acquired either through consignment or straight buying. Based on the field observation the data collected were categorized according to the channel forms for further analysis. Results: The analysis of the results revealed that the rates of price increase for consumer products are high for exclusive dealing than common retailing. It was also identified that consignment increases price level more than straight buying. In terms of the combine distribution structure, exclusive dealing, and consignment as one channel form has a higher case of increasing retail prices. Conclusion: Through this research the mechanisms of channel structure on retail price and social welfare are found out. Also, theoretical, and practical contribution as well as future research are strongly suggested.

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