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A Study on the Strategy of Storytelling Marketing in Food Service Franchise Business

The Korean Journal of Franchise Management / The Korean Journal of Franchise Management, (E)2508-4593
2011, v.2 no.2, pp.111-133
https://doi.org/https://doi.org/10.21871/kjfm.2011.2.2.111
Jung, Yong-Hee
Yoo, Min-Koung
Kang, Myeong-Bae
Youn, Myoung-Kil
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Abstract

Marketing trend made change quickly to meet consumers' characteristics in the era of rapid change. This study examined characteristics of storytelling by using literature and material that was thought to be important, and inspected not only effects of storytelling upon brand images of enterprises but also success factors of storytelling marketing. And, the study investigated actual use of the factors by case study at home and abroad to give directions of storytelling marketing of successful catering franchise.

keywords
스토리텔링, 외식업, 프랜차이즈

The Korean Journal of Franchise Management