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Culture Marketing Activities of the Third World Food Restaurant on Visit Motivation and Revisit Intention : The Case of "Benares"

The Korean Journal of Franchise Management / The Korean Journal of Franchise Management, (E)2508-4593
2015, v.6 no.1, pp.91-111
https://doi.org/https://doi.org/10.21871/kjfm.2015.6.1.91
Lee, Sung-Hee
Lee, Han-Myung
Lee, Sung-Hoon

Abstract

This paper aims to examine the effect that cultural marketing influences on visit motivation and customer responses. We found that cultural marketing promotion activities by Benares, Indian restaurant had a positive effect on motivation to visit the store. Also research showed that the cultural direction and positioning marketing activities of Benares' cultural marketing had a statistically significant positive effect on all items of customer responses, that is service, atmosphere, brand but cultural promotion and cultural support marketing activities had a positive effect only on brand, except service, atmosphere. In addition, research showed that while all items of customer responses had a positive effect on revisit intention. In other words, it was proven that cultural marketing promotion activities by the Third World restaurant influence on visit motivation and customer responses and it provides practical implications to business marketers that foodservice companies' marketing associated with cultural marketing activities can be efficient marketing strategies that influence on revisit intention.

keywords
문화마케팅, 방문동기, 고객반응, 재방문의도

The Korean Journal of Franchise Management