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The Effect of Consumer's Values on Behavior Intention in Coffee Shops: Using of RAT

The Korean Journal of Franchise Management / The Korean Journal of Franchise Management, (E)2508-4593
2015, v.6 no.2, pp.1-16
https://doi.org/https://doi.org/10.21871/kjfm.2015.6.2.1
Nam, Jungheon

Abstract

The purpose of this study was to examine the structural relationships among consumer's values(individualism and collectivism), attitude, subjective norms, and visit intention using reasoned action theory(RAT). The data were collected from 12 5 customers who visited coffee shops in Seoul and Kyonggi and were analyzed using structural equation modeling with SPSS and AMOS The result of the overall model analysis appeared as follows: χ2=11.347, df=2, p=0.003, GF I=0.966, NF I=0.946, CF I=0.954, RMR=0.05 The findings are as follows: First, collectivism had a positive influence on attitudes and subjective norms. Second, Individualism had a significant positive influence on attitude toward coffee shops, but not on subjective norms. Third, both attitude and subjective norm had positive effects on visit intention.

keywords
가치관, 태도, 주관적 규범, 방문 의도, 합리적 행동이론

The Korean Journal of Franchise Management