A Study on the Collaborative Digital Reference Service - Focused on the implementation of Question point at KISTI -

This study examines basic concepts and characteristics of QuestionPoint, the typical model of Collaborative Digital Reference Service and Global Reference Network, and analyzes the case of Question포인트 service at Korea Institute of Science and Technology Information where the service is initiated first time in Korea by developing Korean interface. 114 reference questions were analyzed, and questionnaires were sent to 63 service users to find out their overall attitudes and degree of satisfaction. Some suggestions were made by discussing the necessity of the enhancement of CDRS and mutual cooperation among Korean libraries.

keywords: 협력형디지털참고정보서비스, 디지털참고정보서비스, collaborative digital reference service, CDRS, 글로벌참고정보네트워크, QuestionPoint, Question포인트, 한국과학기술정보연구원, KISTI

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논문 상세

Vol.21 No.2

협력형 디지털참고정보서비스 활용에 관한 연구 - KISTI의 Question포인트 운영 사례를 중심으로 -

A Study on the Collaborative Digital Reference Service - Focused on the implementation of Question point at KISTI -

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