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  • P-ISSN1013-0799
  • E-ISSN2586-2073
  • KCI

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Vol.31 No.3

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A Study on Factors to the Non-Use of Public Libraries in Users, Former Users and Non-Users

Journal of the Korean Society for Information Management / Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2014, v.31 no.3, pp.201-226
https://doi.org/10.3743/KOSIM.2014.31.3.201


& (2014). A Study on Factors to the Non-Use of Public Libraries in Users, Former Users and Non-Users. Journal of the Korean Society for Information Management, 31(3), 201-226, https://doi.org/10.3743/KOSIM.2014.31.3.201

Abstract

This study aims to develop measures to turn former users and non-users of public libraries back into users by understanding the differences between the user, former user and non-user groups in terms of their perceptions to public libraries, as well as the differences between these groups in their perceptions regarding the factors to non-use of public libraries. A literature review and statistical analysis of the results from a questionnaire survey were conducted to identify the differences. The results from the statistical analysis showed significant differences between the user, former user and non-user groups in terms of their perceptions to public libraries and the non-use factors. From the results, we could categorize the factors into common non-use factors, non-use-only factors, and use interrupt factors, and we develop suggestions to improve the factors in order to move non-users and former users to frequent users of the public libraries.

keywords
public libraries, user, former user, non-user, non-use factors, 공공도서관, 이용자, 이용 중단자, 비이용자, 비이용 요인

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