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  • P-ISSN1013-0799
  • E-ISSN2586-2073
  • KCI

ISSN : 1013-0799

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Vol.40 No.4

Citation Share

Exploring Service Strategies for Academic Libraries Utilizing Fourth Industrial Revolution Technologies

Journal of the Korean Society for Information Management / Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2023, v.40 no.4, pp.95-121
https://doi.org/10.3743/KOSIM.2023.40.4.095
Hyun Soo Chae (Yonsei University)
Yewon Kim (Yonsei University)
Hyeyoung Kim
Jee Yeon Lee (Yonsei University)
Chae, H. S., Kim, Y., Kim, H., & Lee, J. Y. (2023). Exploring Service Strategies for Academic Libraries Utilizing Fourth Industrial Revolution Technologies. Journal of the Korean Society for Information Management, 40(4), 95-121, https://doi.org/10.3743/KOSIM.2023.40.4.095

Abstract

This study aims to explore the combinations of services and technologies for academic libraries to use based on librarians’ perception and establish effective service strategies accordingly. The literature review facilitated an understanding of Fourth Industrial Revolution technologies impacting the libraries. We discovered how technologies are transforming library services. We analyzed the academic library services to categorize their service structure. The survey revealed the necessity of introducing technology for each service category and the appropriate automation levels of services based on the perception of librarians. The survey results identified nine prioritized combinations of academic library services and technologies. Based on the analysis, we proposed the service-technology strategies for each category. This study has significance in exploring the potential for introducing and utilizing new technologies to enhance academic library services and exploring ways to combine services and technologies based on the common opinion of librarians.

keywords
fourth industrial revolution technologies, academic library, library services, service strategies, perception of librarians
Submission Date
2023-11-15
Revised Date
2023-12-11
Accepted Date
2023-12-19

Journal of the Korean Society for Information Management

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