ISSN : 1013-0799
The purpose of this study is to understand the information use experience of total blindness with OTT. To achieve the study purpose, in-depth interview with nine total blindness using a semi-structured checklist was conducted. The data were analyzed using Colaizzi’s phenomenological method. This study has found 5 categories, 13 theme clusters, and 47 themes. The five categories are as follows: 1) the purpose of information use, 2) difficulties of information use, 3) handling of difficulty in information seeking, 4) perception and feeling, 5) improvement requirement The implications of this study are as follows; 1) There are no significant differences between total blindness and the general people of Information request topic in the use of OTT, 2) negative experience was connected with the accessibility with OTT, 3) there is a demand of better conditions with technical sides of OTT, 4) On the whole, they have a positive perception with OTT services.