A Study on the Dimensionality of Customer Satisfaction/Dissatisfaction
Yongwon Suh
Younghwa Son
The Korean Journal of Consumer and Advertising Psychology / The Korean Journal of Consumer and Advertising Psychology, (P)1229-8778;
2003, v.4 no.1, pp.103-121
Suh,
Y., &
Son,
Y.
(2003). A Study on the Dimensionality of Customer Satisfaction/Dissatisfaction. The Korean Journal of Consumer and Advertising Psychology, 4(1), 103-121.
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ISSN : 1229-8778
