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  • P-ISSN1013-0799
  • E-ISSN2586-2073
  • KCI

ISSN : 1013-0799

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Vol.39 No.1

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Information Behavior of Foreign Refugees Staying in South Korea

Journal of the Korean Society for Information Management / Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2022, v.39 no.1, pp.351-374
https://doi.org/10.3743/KOSIM.2022.39.1.351
Nan Ju Kwon (Yonsei University)
Jee Yeon Lee (Yonsei University)
Kwon, N. J., & Lee, J. Y. (2022). Information Behavior of Foreign Refugees Staying in South Korea. Journal of the Korean Society for Information Management, 39(1), 351-374, https://doi.org/10.3743/KOSIM.2022.39.1.351

Abstract

The purposes of this study include i) to understand the circumstances of exposure to information during foreign refugees’ stay in South Korea, ii) to investigate their information needs and the use of information sources, and iii) to propose the change needed in the Korean society, the role of South Korea in the global community, and the service direction of libraries and information professionals. To this end, legally recognized refugees who have stayed in South Korea were recruited for semi-structured in-depth interviews and observations on their perception, situation, and active behavior. The discussions were transcribed for coding. The codes were analyzed by content analysis technics based on relevant previous studies and factors of Dervin’s Sense-making theory and Chatman’s Information Poverty theory. Based on these analyses, this study proposed strategies for foreign refugees and individuals and public organizations, including libraries and NGOs, from an information service perspective. It is expected that the proposed strategies will supplement related empirical quantitative research and add value to information services for solving information problems.

keywords
난민, 외국인 난민, 정보요구, 정보행태, 정보빈곤, 정보서비스, refugees, foreign refugees, information needs, information behavior, information poverty, information service
Submission Date
2022-02-22
Revised Date
2022-03-03
Accepted Date
2022-03-10

Journal of the Korean Society for Information Management

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