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The Study of Organizational Structure and Loyalty in Libraries: With a Focus on Public and University Libraries

Journal of the Korean Society for Information Management / Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2024, v.41 no.1, pp.339-365
https://doi.org/10.3743/KOSIM.2024.41.1.339
Haeseong Park (Yonsei University)
Giyeong Kim (Yonsei University)
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Abstract

This study aims to investigate how librarians' loyalty is affected by the organizational structure of libraries. For this purpose, 39 university libraries and 21 public libraries in Seoul were surveyed, and 126 questionnaires were collected and statistically analyzed. The main findings of the analysis are as follows. First, the centralization factor of organizational structure significantly affects the belongingness, responsibility, and devotion factors of loyalty. Second, the communication factor of organizational structure significantly affects the belongingness factor of loyalty, and it has a more substantial effect than centralization. Third, the moderating effect of library type on the effect of organizational structure on librarians’ loyalty was found to be statistically insignificant. Based on the above results, this study suggests organizational structural measures to increase librarians’ loyalty, and it is meaningful in that it is a study on an organizational field that has not been covered in depth in the literature.

keywords
organizational structure, loyalty, library types, librarian, moderation effects
Submission Date
2024-02-15
Revised Date
2024-03-07
Accepted Date
2024-03-07

Journal of the Korean Society for Information Management