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ISSN : 1229-8778
This study adopted the method of three-way ANOVA to investigate how the difficulty of consumers' decisions varies according to maximizing tendency(maximizer/satisficer), the size of assortment(small/large), and thinking style(holistic/analytic). To summarize the result of this study, first, there was a significant main effect of maximizing tendency, the size of assortment, thinking style on decision difficulty, regardless of product category. Second, the three-way interaction was significant in both hedonic and utilitarian products’ cases. In the case of maximizer – analytic thinking, it was more difficult when the size of assortment was large than when the size of assortment was small. However, there was no difference in the maximizer-holistic thinking group's decision difficulty depending on the size of assortment. As for the satisficer, on the other hand, decision making was difficult when the size of assortment was large. This was regardless of people’s thinking style. Third, Two-way interaction both in the case of hedonic and utilitarian products was significant as well. As for hedonic products, two-way interaction between maximizing tendency and thinking style was significant. With regard to utilitarian products, not only the two-way interaction between maximizing tendency and thinking style, but also the one between the size of assortment and maximizing tendency was significant.
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