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The Impact of Recipients' Information and Interaction with Message Framing on Charitable Persuasion

Abstract

Identifiable Victim Effect refers to enhancing charitable giving by presenting vivid information of one specific victim. The specific information on the recipient immediately causes donors to form a mental image on the recipient and to evoke strong emotion. In contrast, abstract information about recipients prevent donors having a clear image on them, so that leads to deliberation. Current study assumed that identifiability victim effect only occurs when the recipients' social categorization is the same to donors because recipients who have close social distance to donors cause strong emotion and affective processing mode while those who have far social distance to donors cause deliberative processing mode. Furthermore, it was assumed that different information processing modes interact with message framing. That is, deliberative mode aroused by abstract information would reduce the difference between gain and loss framing. The results indicated that identifiable recipient elicited strong sympathy and donation amounts. However, there were no statistical main effects of social distance. Additionally, only when recipients were identifiable loss-framed message evoked more sympathy than gain-framed message, whereas non-identifiable recipients diluted the message framing effect. Lastly, the identifiable recipients increased donation amounts only when they were socially close to donors; Recipients socially far to donors led to no statistical difference between identifiable and non-identifiable conditions.

keywords
charitable donation, identifiable victim effect, social distance, message framing

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