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건강 관련 위험 기저율 정보의 제시 방식에 따른 효과적인 메시지 전략 -사회적 거리 지각을 중심으로

Effective message strategy to base rates of health risk: focusing on social distance

초록

본 연구는 건강 커뮤니케이션 상황에서 빈도 형태의 위험 기저율 정보를 제시할 때 기저율의 절대적인 확률은 동일하게 유지한 채 인구 표본의 크기를 변화시킬 경우 사람들의 위험 취약성 지각이 달라질 것이며, 이는 위험 기저율을 통해 떠올린 위험에 처하는 대상에 대한 사회적 거리 지각이 달라지기 때문임을 검증하고자 하였다. 연구 1에서는, 건강 관련 위험 기저율의 인구 표본 크기에 따라 사회적 거리 지각이 달라지며, 그로 인해 위험 취약성 지각이 달라질 것이라 가정하였다. 이를 위해, 위험 기저율의 인구 표본 크기(큰 인구 표본 조건/작은 인구 표본 조건)를 처치하고, 이후 위험에 처하는 대상에 대한 사회적 거리 지각과 위험 취약성 지각을 확인하였다. 그 결과, 인구 표본 크기가 큰 조건에 비하여 작은 조건에서 위험 취약성 지각이 더 높게 나타났다. 또한, 이러한 결과는 사회적 거리 지각이 매개하는 것을 확인하였다. 연구 2에서는, 건강 관련 위험 기저율 정보의 인구 표본 크기와 예방 행동을 촉구하기 위한 긍, 부정 메시지 프레이밍 유형에 따라 예방 행동 의도에 미치는 효과가 달라질 것이라 가정하였다. 이를 위해, 2(인구 표본 크기: 큰 인구 표본 조건/작은 인구 표본 조건) X 2(메시지 프레이밍: 긍정/부정)으로 실험을 설계하였으며, 예방 행동 의도를 측정하였다. 그 결과, 인구 표본 크기가 작은 조건의 경우 부정 프레이밍 메시지일 때 예방 행동 의도가 더 높은 것을 확인하였다. 이에 따라 본 연구는 빈도 형태의 위험 기저율 정보의 인구 표본 크기에 따라 수용자의 반응이 달라지는 심리적인 기제를 밝혔으며, 이를 통해 건강 커뮤니케이션 상황에서 더 효과적으로 사람들을 설득할 수 있는 메시지 전략을 제시한다는 점에서 의의가 있다.

keywords
건강 커뮤니케이션, 위험 커뮤니케이션, 위험 기저율 정보, 위험 취약성 지각, 예방 행동 의도, 사회적 거리 지각, 메시지 프레이밍, health communication, risk communication, base rates of health risk, risk susceptibility perception, preventive health behavior, social distance, message framing

Abstract

This research suggests that when the base rate of health risk is presented in health communication, if the population size is changed while maintaining the same absolute probability of base rate, risk susceptibility perception will change. And, this is due to the fact that the social distance perception of the subject who is at risk of emerging through the risk base rate changes. People who have encountered a base rate of health risk are naturally brought to mind n out of N people. At this time, the smaller the population size, the more concrete and vivid it will be. Thus, they will perceive the social distance of the subject at risk more closer, and as a result, perceive the high risk susceptibility. Furthermore, this research suggests that if a base rate of health risk and a positive or negative message framing to encourage preventive health behavior are presented, the social distance perception, which depends on the population size of the base rate of health risk, would have affected the type of message framing that could increase intention to preventive health behavior more effectively. This is because the type of message framing that is more effective in persuasion depends on the Construal-Level that changes due to the social distance perception. In Study 1, it is assumed that the social distance perception varies depending on the population size of the base rate of health risk, and thus the risk susceptibility perception changes. To verify this, the population size (larger size / smaller size) of the base rate of health risk was treated, and then the social distance perception and risk susceptibility perception for the subjects at risk were identified. As a result, the risk susceptibility perception was higher in the condition with the smaller population size than the large condition. It was also confirmed that this result was mediated by social distance perception. In Study 2, it is assumed that the intention to preventive health behavior will vary according to the type of message framing and the population size of the base rate of health risk. To verify this, the experiment was designed with 2(population size: larger size/smaller size) X 2(message framing: positive/negative), and intention to preventive health behavior was measured. As a result, in the case of a small population size, the intention to preventive health behavior was higher when the negative framing message was used. In conclusion, this study revealed a psychological mechanism in which audience responses vary according to population size of base rate of health risk, and through this, it is significant in that it provides a message strategy that can persuade people more effectively in health communication.

keywords
health communication, risk communication, base rates of health risk, risk susceptibility perception, preventive health behavior, social distance, message framing

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