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open access
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ISSN : 1229-8778
This study investigates how trivial attributes are perceived when they are included as information about the target product presented alone (study 1) and how trivial attributes affect attitude toward and choice of the target product presented with the competing product (study 2). Also the moderating role of benefit expectation for the trivial attribute effect is explored. In study 1, trivial attributes were perceived more important when they are presented as information about the target product than when they are not presented (positivity effect). This effect, however, was not found when participants were manipulated to expect specific benefit from the product. In study 2, the target product consisting of important attributes and trivial attributes (large set-size product) was preferred to and chosen more than the competing product consisting only of important attributes (small set-size product). The set-size effect, however, was not found when participants were manipulated to expect specific benefit from the product. The results indicate that trivial attributes are perceived as important when the target product is evaluated alone and they affect attitude toward the product and choice when the target product is presented jointly with the competing product. Theoretical and practical implications of the findings are discussed.
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