바로가기메뉴

본문 바로가기 주메뉴 바로가기

logo

메뉴

The Synergy Impact of using SNS according to Exposure Order on Media Mix: Interaction of SNS advertising type

Abstract

The purpose of this study is to examine the effectiveness of using magazines and SNS ads in multimedia environment to consumer who are exposed to various media environments. In the existing research, it suggested that advertising effect in complex media is greater than in single medium and difference in advertising effect in the situation using multiple types of ads occurs depending on exposure order. Accordingly, this study presents a method according to the exposure order, in SNS-Magazine, Magazine-SNS order. In this study, to increase external validity, natural exposure environment similar to the actual media exposure situation was made and 105 male and female college students are participated in. By using Tablet PC for SNS Media and Magazine consisted of 20 pages like actual magazine, tried to acquire realistic data. The result of the study is that company SNS ad was more effective than the individual SNS advertising regarding recall and recognition. In addition, in the complex media situation, brand attitude and purchase intention have a significant difference depending on the exposure order and the type of SNS ads. In individual SNS advertising, brand attitude and purchase intention was higher in the magazine-SNS order than in SNS-magazine order. In company SNS advertising, brand attitude, purchase intention was higher in the SNS-magazine order than in magazine-SNS order. This study includes practical implications that the synergistic effects by using complex media need to be considered about the exposure order depending on the types of SNS for practitioners who are willing to do ad campaign through SNS in complex media environment as a result of verifying that there is positive advertising effect depending on types of advertising using SNS media and the exposure order in complex media situation.

keywords
multiple ads, ad synergy, multiple ads exposure order, SNS ads, SNS advertising type

Reference

1.

구교태 (2005). 매체이용 방식이 광고 브랜드 및 메시지 회상(recall)에 미치는 효과에 관한 연구. 언론과학 연구, 5(2), 5-32.

2.

김영욱, 박소영 (2003). 인터넷상에서 조직-공중관계성이 고객 만족도와 충성도에 미치는 영향. 광고학연구, 14(1), 7-30.

3.

김옥경 (2011). SNS를 이용한 공공기관의 소통 활성화. 지역정보화, 67(0), 31-33.

4.

김지호, 김재휘 (2003). 인터넷 광고의 효과과정에 관한 연구: 자극성과 회피성을 중심으로. 광고학연구, 14(3), 165-190.

5.

김현석, 윤주현 (2011). 온라인 쇼핑물에서 SNS지인(知人)기반 상품추천 방식 선호도. 기초조형학연구, 12(1), 137-145.

6.

남화정, 차희원 (2011). 기업블로그의 대화 커뮤니케이션이 고객만족도와 충성도에 미치는 영향: 인지된 상호작용성과의 비교를 중심으로. 홍보학연구, 15(2), 40-82.

7.

설진아 (2009). 소셜 미디어(Social Media)의 진화양상과 사회적 영향. 추계 한국언론정보학술대회, 35-57.

8.

심성욱, 김운한 (2011). 대학생들의 소셜미디어 이용동기가 소셜미디어 광고 이용의향에 미치는 영향. 한국광고홍보학보, 13(2), 342 -376.

9.

이학식 (1991). 정서적 반응이 광고효과에 미치는 영향: 제품소비경험과 관여도의 조정적 역할. 경영학연구, 21(1), 345-378.

10.

지준형 (2011). TV광고와 옥외 동영상 광고의 복합적 사용이 광고효과에 미치는 영향에 대한 연구: TV광고의 유형과 매체 노출순서의 상호작용을 중심으로. 한국심리학회지: 소비자광고. 12(3), 525-550.

11.

차희원, 남화정 (2011). 기업블로그의 대화 커뮤니케이션이 고객만족도와 충성도에 미치는 영향: 인지된 상호작용성과의 비교를 중심으로. 홍보학연구, 15(2), 40-82.

12.

최민재 (2009). 인터넷 소셜 미디어와 저널리즘. 한국언론재단, p.266.

13.

최영균 (2010). 마케팅 툴로서 소셜미디어의 실제와 전략. 마케팅. 31-37.

14.

한국 경제 (2011). ‘꼬꼬면․나가사끼 짬뽕, 라면시장 돌풍 비결, 스토리 입혀 SNS로 속도전…고정관념 깼다’, 2011년 10월 27일.

15.

Bagozzi, R. P. (1986). Principles of Marketing Management, Science Research Associates, Chicago, IL.

16.

Batra, R. & Ray, M. (1986). Situational Effects of Advertising Repetition: The Moderating Influence of Motivation, Ability and Opportunity to Respond. Journal of Consumer Research, 12(3), 432-445.

17.

Booz and Company & Buddy Media. (2011). Campaigns to Capabilities Social Media & Marketing Survey results.

18.

Burke, R. & Surll, T. (1988). Competitive Inference and Consumer Memory for Advertising. Journal of Consumer Research, 15(6), 55-68.

19.

Cacioppo, John T., & Richard E, Petty. (1979). Effects of Message Repetition and Position on Cognitive Response, Recall and Persuation, Journal of Personality and Social Psychology, 37(Jan), 97-109.

20.

Cannon, Hugh. M., & E, A. Riordan. (1994). Effective Reach & Frequency: Does it Really Make Sense?, Journal of Advertising Research, 41, 19-28.

21.

Chang, Y. (2001). The Effects and the Information -processing Model of the TV-Web Synergy. Unpublished Doctoral Dissertation, Univeristy of Missouri-Columbia.

22.

Chang, Y., & Thorson, E. (2004). Television and Web Advertising Synergies. Journal of advertising, 33(2), 75-84.

23.

Culbertson, H. M., & Stempel Ⅲ, G. H. (1986). How Media Use and Reliance Affect Knowledge Level. Communication Research, 13(4), 579-602.

24.

Edell, J. A., & Keller, K. L. (1989). The Information Processing of Coordinated Media Campaigns. Journal of Marketing Research, 26(2), 149-163.

25.

Edell, J. A., & Keller, K. L. (1999). The Information Processing of Coordinated Media Campaigns. Working paper, Report 99-120, Marketing Science Institute, Cambridge, MA.

26.

Furnham, A. & Gunter, B. (1987). Effects of Time of Day and Medium of Presentation on Immediate Recall of Violent and Nonviolent News. Applied Cognitive Psychology, 1(4), 255- 262.

27.

Hakins, S. G., & Petty R. E. (1981). Effects of Source Magnification of Cognitive Efforts on Attitude: An Information-processing View. Journal of Personality & Social Psychology, 40(3), 401-413.

28.

Hakins, S. G., & Petty, R. E. (1987). Information Utility and The Multiple Source Effects. Journal of Personality & Social Psychology, 52(2), 260-268.

29.

Jones, J. P. (1995). Single-Source Research Begins to Fulfill Its Promise. Journal of Advertising Research, 35(3), 9-16.

30.

McCullough J. L., & Ostrom, T. M., (1974). Repetition of Highly Similar Message and Attitude Change. Journal of Applied Psychology, 59(3), 395-397.

31.

Naik, P., & Raman, K., (2003). Understanding the Impact of Synergy in Multimedia Communications. Journal of Marketing Research, 40, 375-388.

32.

Naples, N. (1997). Effective Frequency: Then and Now. Journal of Advertising Research, 37(4), 7- 12.

33.

Paivio, A. (1986). Mental representations. New York: Oxford University Press.

34.

Petty, R. E., & Cacioppo, J. T. (1996). Attitude and Persuation: Calassic and Ontemporary Approaches, Westview Press.

35.

Robinson, J. P., & Davis, D. K. (1990). Television News and The Informed Public: Information- processing Approach. Journal of Communication, 40(3), 106-119.

36.

Safko, L., & Brake, D. (2009). The Social Media Bible: Tactics, Tools, and Strategies for Business Success, NY: Wiley.

37.

Singh, S. N., Linville, D., & Sukhdial, A. (1995). Enhancing The Efficacy of Split Thirty-second Television Commercials: An Encoding Variability Application. Journal of Advertising, 24(3), 13- 23.

38.

Stammerjohan, C., Wood, C. M., Chang, Y., & Thorson, E. (2005). An Empirical Investigation of The Interaction Between Publicity, Advertising, and Previous Brand Attitude and Knowledge. Journal of Advertising, 34(4), 55- 67.

39.

Swinyard, W. (1979). How Many Ad Exposures Is a Sales Call Worth?. Journal of Advertising, 19(1), 17-20.

40.

Tavassoli, N. T. (1998). Language in Multimedia: Interaction of Spoken and Written Information. Journal of Consumer Research, 25(1), 26-38.

41.

Unnava, H. R., & Burnkrant E. R. (1991). Effects of Repeating Varied Ad Executions on Brand Name Memory. Journal of Marketing Research, 28, 406-416.

42.

Zajonc, R. B. (1968). Attitudinal Effects of Mere Exposure. Journal of Personality and Social Psychology Monograph Supplement, 9(2), 1-27.

logo