ISSN : 1229-8778
The purpose of this study is to examine the effects of consumer characteristics, perceived quality and Korean wave on purchase intention toward Korean cosmetics. Our data were collected from 450 consumers older than 20 years of age and who live in China and Vietnam. For the analysis, SPSS 20.0 was used to conduct frequency analysis and regression analysis, and Amos 21.0 was used to conduct CFA. The results showed that ethnocentrism was negatively related to purchase intention toward Korean cosmetics, but materialism, perceived quality and Korean wave were positively related to purchase intention toward Korean cosmetics in both China and Vietnam. As for Chinese consumers, ethnocentrism and perceived quality had a significant impact on purchase intention toward Korean cosmetics while value consciousness, materialism, perceived quality and Korean wave had a significant impact on purchase intention toward Korean cosmetics in Vietnam. The results suggest that firms can develop effective marketing strategies emphasizing perceived quality to enhance export performances and help them understand consumer characteristics among different countries.
곽 천, 권영철 (2015). 중국 소비자의 자민족중심주의가 외국브랜드 구매의도에 미치는 영향에 관한 연구. 무역학회지, 40(4), 1-20.
김윤정, 이유리, 김보람 (2014). 패션 점포 내 판매원과 다른 고객에 대한 신체적 매력과자기이미지 일치 효과. 한국의류학회지, 38(6), 783-795.
김종섭, 이홍매 (2013). 국내 한류가 한국화장품의 구매의향에 미치는 영향: 대학생을 중심으로. 국제지역연구, 3, 195-217.
뉴엔한나 (2013). 베트남에서의 한류열풍: 한국 텔레비전 드라마를 중심으로. 한양대학교 대학원 석사학위논문.
박범길, 이정교 (2009). 유명 광고모델의 브랜드 자산에 관한 연구. 한국광고홍보학보, 11(2), 155-192.
박성영, 유성덕, 나운봉 (2009). 제품유형별 브랜드 원산지이미지와 브랜드 연상지식에 관한 연구-소비자 자민족중심주의성향 정도에 따른 상호조절효과 중심으로-. CRM연구, 2(2), 21-40.
박현희, 전중옥, 곽원일 (2007). 패션 브랜드의 지각된 품질과 VMD 적합성이 브랜드 태도와 구매의도에 미치는 영향. 마케팅관리연구, 12(1), 55-70.
부띠 따오, 이제홍 (2014). 베트남 소비자의 한국화장품 구매 만족과 재구매 의도에 관한 실증분석. 통상정보연구, 16(4), 227- 243.
삼성경제연구소 (2005). 한류 지속과 기업의 활용방안. CEO Information 503호.
석부길, 김상유, 김수현 (2011). 스포츠 브랜드의 지각된 품질, 가치 및 태도의 관계. 한국체육과학회지, 20(4), 687-696.
송윤아, 부띠푸엉따오 (2015). 한국의 국가이미지와 제품이미지가 베트남 소비자의 전자제품 구매의도에 미치는 영향. 통상정보연구, 17(4), 73-96.
안종석, 황설빈, 유몽우 (2016). 중국 소비자의 자민족중심주의 및 적대감 효과에 대한 한류의 작용. 중국과 중국학, (28), 1-38.
이제홍 (2015). 한류가 베트남 시장에서 한국 이미지와 화장품 브랜드 이미지에 관한 연구. 통상정보연구, 17(3), 73-91.
이학식, 임지훈 (2013). 구조방정식 모형분석과 AMOS 20.0. 서울: 집현재.
장유유 (2013). 중국시장에서 한국 화장품기업의 마케팅 전략에 관한 연구: 아모레퍼시픽과 LG생활건강을 중심으로. 수원대학교 대학원 석사학위논문.
정형식 (2006). 중국시장에서 소비자의 한류지각이 한국상품 구매 및 국가이미지에 미치는 영향. 소비자학 연구, 17(3), 79-101.
조 양, 임달호, 최희빈 (2011). 중국 소비자의 글로벌브랜드 선호도와 제품품질지각이 구매의도에 미치는 영향. 국제통상연구, 16(2), 79-114.
한국보건산업진흥원 (2016). 2016년 화장품산업 분석 보고서. 출처: https://www.khidi.or.kr/board/view?linkId=213985&menuId=MENU00085
한국무역협회 (2016). 한․베트남 1주년 평가와 시사점. Trade Brief. 출처: http://www.kita.net/info/press/view_kita.jsp?pageNum=1&nGubun=3&s_con=&s_text=&sStartDt=&sEndDt=&sOrder=&sClassification=01&search_word=&rowCnt=20&s_date1=&s_date2=&actionName=&sNo=7300
한국콘텐츠진흥원 (2013). 국가별 한류 콘텐츠 수출동향과 한국 상품 소비인식 분석: 중국, 일본, 태국, 베트남 사례 비교. 코카포커스, 68. 출처: http://www.kocca.kr/knowledge/publication/focus/__icsFiles/afieldfile/2013/07/16/4lpgQoeziJCp.PDF
Aaker, D. A. (2009). Managing brand equity. Simon and Schuster.
Ailawadi, K. L., Neslin, A., & Gedenk, K. (2001). Pursuing the value-conscious consumer: store brands versus national brand promotions. Journal of Marketing, 65(1), 71-89.S.
Asshidin, N. H. N., Abidin, N., & Borhan, H. B. (2016). Perceived Quality and Emotional Value that Influence Consumer's Purchase Intention towards American and Local Products. Procedia Economics and Finance, 35, 639-643.
Batra, R. (1997). Executive insights: marketing issues and challenges in transitional economies. Journal of International Marketing, 5(4), 95-114.
Belk, R. W. (1985). Materialism: Trait aspects of living in the material world. Journal of Consumer research, 12(3), 265-280.
Beneke, J., Flynn, R., Greig, T., & Mukaiwa, M. (2013). The influence of perceived quality, relative price and risk on customer value and willingness to buy: a study of private label merchandise. Journal of Product & Brand Management, 22(3), 218-228.
Brouthers, L. E., & Xu, K. (2002). Product stereotypes, strategy and performance satisfaction: The case of Chinese exporters. Journal of International Business Studies, 33(4), 657-677.
Cui, G., & Liu, Q. (2001). Emerging market segments in a transitional economy: A study of urban consumers in China. Journal of International Marketing, 9(1), 84-106.
Demirbag, M., Sahadev, S., & Meeconomy llahi, K. (2010). Country image and consumer preference for emerging products: the moderating role of consumer materialism. International Marketing Review, 27(2), 141-163.
Dodds, W. B., Monroe, K. B., & Grewal, D. (1991). Effects of price, brand, and store information on buyers’ product evaluations. Journal of Marketing Research, 28(3), 307-319.
Engel, J. F., Blackwell, R. D., & Miniard, P. W. (1995). Consumer behavior, 8th. New York: Dryder.
Fournier, S., & Richins, M. L. (1991). Some theoretical and popular notions concerning materialism, Journal of Social Behaviour and Personality, 6(6), 403-414.
Ghazali, M., Othman, M. S., Yahya, A. Z., & Ibrahim, M. S. (2008). Products and country of origin effects: The Malaysian consumers’ perception. International Review of Business Research Papers, 4(2), 91-102.
Ger, G., & Belk, R. W. (1996). Cross-cultural differences in materialism. Journal of Economic Psychology, 17(1), 55-77.
Han, C. M., & Terpstra, V. (1988). Country-of-origin effects for uni-national and bi-national products. Journal of International Business Studies, 19(2), 235-255.
Herche, J. (1992). A note on the predictive validity of the CETSCALE. Journal of the Academy of Marketing Science, 20(3), 261-264.
Hsu, J. L., & Nien, H. P. (2008). Who are ethnocentric? Examining consumer ethnocentrism in Chinese societies. Journal of Consumer Behaviour, 7(6), 436-447.
Hu, X., Li, L., Xie, C., & Zhou, J. (2008). The effects of country-of-origin on Chinese consumers' wine purchasing behaviour. Journal of Technology Management in China, 3(3), 292-306.
Kamineni, R. (2005). Influence of materialism, gender and nationality on consumer brand perceptions. Journal of Targeting, Measurement and Analysis for Marketing, 14(1), 25-32.
Kasper, H. (1999). Services Marketing Management: An International Perspective, John Wiley and Sons, New York, NY.
Kaynak, E., & Cavusgil, S. T. (1983). Consumer attitudes towards products of foreign origin: do they vary across product classes?. International Journal of Advertising, 2(2), 147- 157.
Kaynak, E., & Kara, A. (2002). Consumer perceptions of foreign products: An analysis of product-country images and ethnocentrism. European Journal of marketing, 36(7/8), 928-949.
Klein, J. G., Ettenson, R., & Morris, M. D. (1998). The animosity model of foreign product purchase: An empirical test in the People's Republic of China. The Journal of Marketing, 62(1) 89-100.
Kumar, N., & Steenkamp, J. B. E. M. (2013). Brand breakout: How emerging market brands will go global. Springer.
Lee, B., Ham, S., & Kim, D. (2015). The effects of likability of Korean celebrities, dramas, and music on preferences for Korean restaurants: A mediating effect of a country image of Korea. International Journal of Hospitality Management, 46, 200-212.
Lichtenstein, D. R., Netemeyer, R. G., & Burton, S. (1990). Distinguishing coupon proneness from value consciousness: An acquisition- transaction utility theory perspective. The Journal of Marketing, 54(3), 54-67.
Lichtenstein, D. R., Ridgway, N. M., & Netemeyer, R. G. (1993). Price perceptions and consumer shopping behavior: a field study. Journal of Marketing Research, 30(2), 234-245.
Lu Wang, C., & Xiong Chen, Z. (2004). Consumer ethnocentrism and willingness to buy domestic products in a developing country setting: testing moderating effects. Journal of Consumer Marketing, 21(6), 391-400.
Nunnally, J. C., & Bernstein, I. H. (1994). The assessment of reliability. Psychometric theory, 3(1), 248-292.
Pereira, A., Hsu, C. C., & Kundu, S. (2002). A cross-cultural analysis of ethnocentrism in China, India, and Taiwan. Journal of International Consumer Marketing, 15(1), 77-90.
Piron, F. (2000). Consumers’ perceptions of the country-of-origin effect on purchasing intentions of (in) conspicuous products. Journal of Consumer Marketing, 17(4), 308-321.
Richins, M. L., & Dawson, S. (1992). A consumer value orientation for materiralism and its measurement: scale development and validation. Journal of Consumer Research, 19(3), 303-316.
Sharma, P. (2011). Country of origin effects in developed and emerging markets: Exploring the contrasting roles of materialism and value consciousness. Journal of International Business Studies, 42(2), 285-306.
Sharma, S., Shimp, T., & Shin, J. (1995). Consumer ethnocentrism: a test of antecedents and moderators. Journal of the Academy of Marketing Science, 23(1), 26-37.
Shimp, T. A., & Sharma, S. (1987). Consumer ethnocentrism: Construction and validation of the CETSCALE. Journal of Marketing Research, 24(3), 280-289.
Supphellen, M., & Rittenburg, T. L. (2001). Consumer ethnocentrism when foreign products are better. Psychology & Marketing, 18(9), 907-927.
Szybillo, G. J., & Jacoby, J. (1974). Intrinsic versus extrinsic cues as determinants of perceived product quality. Journal of Applied Psychology, 59(1), 74-78.
Taylor, S. A., & Baker, T. L. (1994). An assessment of the relationship between service quality and customer satisfaction in the formation of consumers' purchase intentions. Journal of Retailing, 70(2), 163-178.
Tsiotsou, R. (2006). The role of perceived product quality and overall satisfaction on purchase intentions. International Journal of Consumer Studies, 30(2), 207-217.
Watson, J. J., & Wright, K. (2000). Consumer ethnocentrism and attitudes toward domestic and foreign products. European Journal of Marketing, 34(9/10), 1149-1166.
Zeithaml, V. A. (1988) Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence. Journal of Marketing, 52(3), 2-22.