ISSN : 1598-1487
This study aims to examine the current status of and problems in records management by the person in charge of university records management and derive improvement measures to manage university processing and records management systematically. The study’s results are as follows: first, administrative problems with processing and service, and second, issues arising from records management procedures, such as the production and registration of processing departments, notification of production status, transfer, cleanup and physical storage, and assessment and disposal, as well as the lack of knowledge and records management. In response, it was suggested that training is needed to improve processing and records management manuals, secure physical storage, strengthen administrative support for the division in charge, ensure the legitimate status of the person in charge of processing and records management in the division in charge, and enhance the recognition of records management by the person in charge and manager.