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  • P-ISSN1598-1487
  • E-ISSN2671-7247

Development of Evaluation Indicators and Evaluation for Larchiveum’s Web Information Services

Journal of Korean Society of Archives and Records Management / Journal of Korean Society of Archives and Records Management, (P)1598-1487; (E)2671-7247
2024, v.24 no.1, pp.205-230
https://doi.org/10.14404/JKSARM.2024.24.1.205


Abstract

Recently, as user demand to receive various information through one integrated institution has increased, “Larchiveum,” which integrates the functions and services of archives, libraries, and museums, has been established. Thus, web information services are provided in an integrated manner through the Larchiveum website. This study attempted to analyze the information services on the Larchiveum website in detail. To this end, the researchers developed a web information service evaluation index reflecting the characteristics of Larchiveum that are differentiated from information services offered by websites of general archives, libraries, and museums. Recognizing the importance of evaluation indicators, the researchers developed evaluation indicators, and an evaluation of the three institutions’ websites was conducted. The assessment showed that the currently operating Larchiveum website provides ample basic business introduction and interface navigation, but the use of search results in the information search area was insufficient. Complementary points were presented in these areas, and measures that would be effective if additionally operated were also suggested. This research sought to provide practical assistance in configuring and providing web services for the newly established Larchiveum in hopes that the evaluation indicators used in this study will be applied, supplemented, and utilized well in the future.

keywords
Larchiveum, Larchiveum Website, Web Information Services, Evaluation Indicators, User support, 라키비움, 라키비움 웹사이트, 웹 정보서비스, 평가지표, 이용자 지원

Journal of Korean Society of Archives and Records Management