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The Journal of Economics, Marketing and Management / The Journal of Economics, Marketing and Management, (E)2288-7709
2019, v.7 no.2, pp.15-23
https://doi.org/https://doi.org/10.20482/jemm.2019.7.2.15.
AKTER, Sumiya
KIM, Tae-Joong

Abstract

Purpose - This describes a comparative study about the Online banking system between developing country (Bangladesh) and developed country (South Korea). Research design, data, and Methodology - Use comparison as the descriptive situation, secondary data were used to determine the differences between both countries with respect to Online banking. And also show the representative cases of online banking, kakao bank and bKash. Result - The results showed that the data indicate that both nations are dissimilar in providing basic and additional services offered by their traditional commercial banks. And different cultures and traditions in financial industry will play a major role in the adaption and development of online banking industry among different nations. Belief on lack of effort on educating the consumers toward online banking further affected the usability of online banking in both countries. Conclusions - this comparative study provides insightful guidelines for the future development of online banking industry in developing nations and worldwide. Also, managerial and empirical implications are discussed with suggestions for future research.

keywords
Online banking, Comparative Study, Case Study

The Journal of Economics, Marketing and Management