This is a user study of the public access to the Internet at public libraries in Busan and Kyungnam province. The mainstream of users was identified as a typical 'information rich'. It was found that public libraries were not successful in leading the traditional non-users into the libraries with public access to the Internet in libraries. For users the most attractive feature of the service was the fact that it was given for free, while they were not value the professional guidance of librarians. Upgrade of hardwares and telecommunication infrastructure was at the highest priority of the users want list, Some strategies for the public access to the Internet at public libraries were proposed.