Assessment of Information Services Available form Korean Government Websites

This study asesses the effectiveness of Korean Government web sits in providing equitable and appropriate access to government web sites was evaluated. Five information contents of services, fluent operation of services, feedback mechanism, easiness of access, and design. The result showed that there are several issues for the government to address in formulating effective policy for government web sites although most information services provided by Government web sites were highly appreciated by the researcher. This article provides an overview of information policy issues to the government web site designers and administrators.

keywords: 중앙정부 웹사이트, 측정요소, 정보 내용, 전자적 민원처리, 전자적 의견수렴, 접근 및 이용편의성, 디자인

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Article Contents

Vol.15 No.2

Assessment of Information Services Available form Korean Government Websites

Abstract

한국비블리아학회지