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한국비블리아학회지

A Study on Gathering & Connecting Online Reference Resources for Improving the Quality of Online Knowledge Service

한국비블리아학회지 / 한국비블리아학회지, (P)1229-2435; (E)2799-4767
2009, v.20 no.2, pp.17-30
Noh, Young-Hee
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Abstract

This study is to improve the quality of online reference service which is serviced in the world. For this it suggests the strategic methods for collecting and connecting of internet information resources. It makes information service circumstance for professional librarians to retrieve and service. To achieve the purpose, this study have drawn implications by analysing the theoretical discussions and the cases of online reference resources system. This study suggests some strategies as follows; 1) Collaborative constructing and using of online reference resources, 2) Developing classification scheme and subdividing the subjects of it, 3) Developing the standard format of the data as like metadata, 4) Developing the guidelines to select the proper resources from many internet information resources, 5) Subdividing the 'knowledge DB' by subjects, 6) Connecting as much as possible the DBs as like the National DB and open access resources.

keywords
온라인참고서비스, 온라인참고정보원, 서비스 품질, 지식정보서비스

한국비블리아학회지