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한국비블리아학회지

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Vol.24 No.2
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A Study on Public Library Management Improvement with Use Survey

한국비블리아학회지 / 한국비블리아학회지, (P)1229-2435; (E)2799-4767
2013, v.24 no.2, pp.5-30
https://doi.org/10.14699/kbiblia.2013.24.2.005
Lee, Kyeong-Ran
Lee,, K. (2013). A Study on Public Library Management Improvement with Use Survey. 한국비블리아학회지, 24(2), 5-30, https://doi.org/10.14699/kbiblia.2013.24.2.005
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Abstract

The purpose of this study is to present a management improvement suggestion for better user satisfaction. For this, this research looked into the current issues of public libraries with literature review. Then a survey of eight hundred users in four libraries in Y-gu, D Metropolitan City was conducted to figure out users' needs. As a result, the purpose of use, visit frequency and programs demanded are turned out to show statistically significant differences. Based on this result, finally, this study suggests an advisable management direction for public libraries and practical ways to improve user satisfaction.

keywords
도서관경영, 공공도서관, 도서관서비스, 독서문화 프로그램, 이용자 만족도, 이용실태

한국비블리아학회지

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