Abstract

This study aims to propose desirable operational strategies for public library programs as a means to alleviate the daily difficulties faced by married immigrant women. To achieve this, We conducted an analysis of 326 multicultural programs from 132 institutions, all of which were supported by the Ministry of Culture, Sports and Tourism in 2022. The purpose was to gain an understanding of the current situation and identify any issues related to these programs. Additionally, we conducted interviews with married immigrant women to gain insights into the challenges they encounter in Korean society and to determine their specific demands regarding library programs. Furthermore, we interviewed librarians responsible for multicultural services to better comprehend their experiences in managing such programs and to understand their perceptions of multicultural services for married immigrant women. Based on these findings, we have proposed four operational strategies for public library programs targeting married immigrant women. These strategies include: 1) Program content, 2) Program operation method, 3) Building a personal network and utilizing human resources, 4) Collaboration with other institutions.