open access
메뉴본 연구는 면담자의 태도와 그림 그리기 활동이 아동의 기질적 특성에 따라 회상 보고 정확성에 미치는 영향을 살펴보고자 하였다. 치과 진료가 예약되어 있는 만 5-10세 아동 100명을 대상으로 면담자의 태도(지지적 vs. 비지지적)와 그림 그리기 활동 여부에 따른 아동 기억의 정확성과 기질적 특성 간의 관계성을 살펴보았다. 연구 결과, 면담자의 지지적 태도는 개방형 질문에 대한 아동의 자발적 보고를 향상시켰다. 또한 구두 보고만 있었던 조건에 비해 그림 그리기 기회가 제공된 조건에서 아동의 자발적 보고가 많았다. 한편 아동의 연령을 고려한 경우 나이든 아동 보다 어린 아동의 기억이 면담자의 태도 특성과 그리기 활동 여부에 더 많은 영향을 받는 것으로 나타났다. 또한 아동의 기질적 특성을 고려한 경우 면담자의 지지적 태도와 그림 그리기 활동이 아동의 기억에 미치는 긍정적 효과는 특히 수줍음 경향성이 높은 아동에게 유의하게 나타났다. 이와 같은 결과를 바탕으로 어린 아동이나 기질적으로 수줍음이 많은 아동을 대상으로 하는 면담에서 면담자 태도의 중요성과 그리기 활동과 같은 부가적 도구의 활용 가치에 대해 논의하였다.
The objective of this study was to empirically explore the effects of structural features of interviews, such as interviewer’s attitude and drawing activities on the accuracy of children’s recall. To this end, the accuracy of memory recalls by 100 children of age 5-10 who had pediatric dentistry appointments was assessed by controlling their age, interviewer’s attitude (supportive vs. unsupportive), and whether or not they were given a chance to draw their experiences during the interview. The findings indicated that interviewer’s supportive attitude and drawing activity had positive effects on children’s recall. More specifically, children assigned to a supportive interviewer group showed higher accuracy and less error than children assigned to an unsupportive interviewer group. Furthermore, children who were given the chance of drawing provided more accurate free recall than those who were only allowed oral reporting. These results were especially heightened among children who exhibited a higher tendency of shyness. In addition, compared to older children, younger children were found to be relatively more influenced by the interviewer’s attitude and drawing activity. Based on these findings, this study discussed the significance of interviewer’s supportive communication as well as the usefulness of drawing as one of the supplementary tools during investigative interviews.
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