바로가기메뉴

본문 바로가기 주메뉴 바로가기

logo

  • E-ISSN2233-5382
  • KCI

Social Identity Threat and Across-Domain Compensatory Consumption Intention

The Journal of Industrial Distribution & Business / The Journal of Industrial Distribution & Business, (E)2233-5382
2019, v.10 no.11, pp.35-47
https://doi.org/https://doi.org/10.13106/ijidb.2019.vol10.no11.35
CHOI, Nak-Hwan

Abstract

Purpose: Current study focused on investigating the effects of the self-dissociation as a thought in which consumers dis-identify or dissociate with the threatened in-group and the escapism as a tendency of consumers' distracting themselves and avoiding their thoughts about the in-group under severe but adoptable criticism by turning their attention elsewhere on across-domain compensatory consumption intention. And It explored not only the positive roles of undesirability thought against the in-group in consumers' forming the self-dissociation and the escapism, but also the effects of negative emotion to the in-group felt at the place of being exposed to the criticism against the in-group on the escapism. Research design, data, and methodology: The experiment was performed with the in-group-threatening single factor within-subject design. Questionnaire data were collected from 196 undergraduate students, and the data were used to testing research hypotheses by structural equation model of Amos 21.0. Results: First, both the self-dissociation of consumers' dis-identifying with the in-group criticized severely by others and the escapism of their deliberately directing their thoughts and distracting their attention away from thinking the in-group positively influenced on the across-domain compensatory consumption intention. Second, the negative emotion positively influenced on the escapism. Third, the undesirability thought to the in-group under the severe criticism positively effected on the self-dissociation as well as the escapism. Putting in the nutshell, the findings of this study are consistent with the idea that consumers can overcome the negative self-discrepancy on one dimension of their social identity by distracting themselves and avoiding thinking about the threatened in-group to find meaning on another dimension which might lead them to the place of doing the across-domain compensatory consumption. Conclusions - Focusing on the results of this study, checking which aspects of consumers' social identity are linked to products or brands is at issue to marketers when the consumers are faced with the criticism against the in-group. The marketers should build the messages about their products or brand not related to the checked aspects, and communicate the messages, to lead the consumers to the place of doing the across-domain compensatory consumption by their products or brands.

keywords
Across-Domain Compensatory Consumption, Escapism, Self-Dissociation, Social Identity Threat

Reference

1.

Ashforth, B. E., Harrison, S. H., & Corley, K. G. (2008). Identification in organizations: An examination of four fundamental questions. Journal of Management, 34 (3), 325 -374.

2.

Atalay, A. S., & Meloy, M. G. (2011). Retail therapy: A strategic effort to impr ove mood . Psychology &Marketing, 28 (6), 638-659.

3.

Belk, R. W., Ger, G., & Askegaard, S. (2003). The fire of desire: A multisited inquiry into consumer passion. Journal of Consumer Research, 30 (3), 326-351.

4.

Bodenhausen, G. V., Macrae, C. N., & Sherman, J. S . (1999). On the dialectics of discrimination: Dual processes in social stereotyping. In S. Chaiken and Y. Trope (Eds .), DualDual-Process Theories in Social Psychology (pp. 271-290). New York, NY: Guilford Press.

5.

Bower, A. B. (2001). The highly attractive mode ls in advertising and the women who loathe them: The implications of negative affect for spokesperson effectiveness . Journal of Advertising, 30 (3), 51-63.

6.

Brewer, M. B., & Pierce, K. P. (2005). Social identity complexity and outgroup tolerance . Personalit y & Social Psychology Bulletin, 31 (3), 428–437.

7.

Carver, C. S., & Scheier, M. F. (1990). Principles of self regulation. In E. T. Higgins and R. Sorrentino (Eds.), Handbook of Motivation and Cognition Vol. 2 (pp. 3-52). New York: Guilford.

8.

Choi, N. N.-H., Xu, H., & Teng, Z. (2018). Roles of social identity verification in the effects of symbolic and evaluation relevance on Chinese consumers’ brand attitude. East Asian Journal of Business Management, 8(4). 17-27.

9.

Coleman, N. V., & Willi ams, P. ( 2013). Feeling like my self:Emotion profiles and social identity . Journal of Consumer Research, 40 (2), 203-222.

10.

Coleman, N. V., Williams, P., & Morales, A. C. (2019). Identity threats, compensatory consumption, and working memory capacity: How feeling thre atened leads to heightened evaluations of identity identity-relevant products. Journal of Consumer Research, 46 (1), 99-118.

11.

Cornil, Y., & Chandon, P. (2013). From fan to fat? Vicarious losing increases unhealthy eating, but self self-affirmation is an effective remedy remedy. Psychological Science, 24 (10), 1936 -1946.

12.

Crisp, R. J., & Hewstone, M. (2007). Multiple social categorization. Advances in Experimental and Social Psychology, 39 , 163-254.

13.

Dalton, A. N., & Huang, L. (2013). Motivated forgetting in response to social identi ty threat. Journal of Consumer Research, 40 (6), 1017-1038.

14.

Deaux, K., Reid, A., Mizrahi, K., & Ethier, K. A. (1995). Parameters of social identity. Journal of Personality and Social Psychology, 68 (2), 280-291.

15.

Gao, L. S., Wheeler, C., & Shiv, B. (2009). Th e ‘shaken self’: Product choices as a means of restoring self self-view confidence. Journal of Consumer Research, 36 (1), 29- 38.

16.

He, H., & Mukherjee, A. (2007). I am, ergo I shop: Does store image congruity explain shopping behaviour of Chinese consumers? Journal of Marketing Management, 23 (5/6), 443-460.

17.

Heatherton, T. F., & Baumeister, R. F. (1991). Binge eating as escape from self self-awareness. Psychological Bulletin, 110 (1), 86-108.

18.

Higgins, E. T. (1997). Beyond pleasure and pain. American Psychologist, 52 (12), 1280-1300.

19.

Hoegg, J., Scott, M. L., Morales, A. C., & Dahl, D. W. (2014). The flip side of vanity sizing: How consumers respond to and compensate for larger than expected clothing sizes. Journal of Consumer Psychology, 24 (1), 70-78.

20.

Hosany, S., & Martin, D . (2012). Self Self-image congruence in consumer behavior . Journal of Business Research, 65 (5), 685 -691.

21.

Johnson, A. L., Crawford, M. T., Sherman, S. J., Rutchick, A. M., Hamilton, D. L., et al. (2006). A functional perspective on group memberships: Differentia l need fulfillment in a group typology . Journal of Experimental Social Psychology, 42 (6), 707–719.

22.

Kleine, R. E., Kleine, S. S., & Kernan, J. B. (1993). Mundane consumption and the self: A social identity perspective. Journal of Consumer Psychology, 2 (3), 209-235.

23.

Knifsend, C. A., & Juvonen, J. (2014). Social identity complexity, cross cross-ethnic friendships, and intergroup attitudes in urban middle schools. Child Development. 85 (2), 709-721.

24.

Knowles, M. L., & Gardner, W. L. (2008). Benefits of membership: The activation and amplification of group identities in response to social rejection. Personality and Social Psychology Bulletin, 34 (9), 1200-1213.

25.

Leary, M. R., Tambor, E. S., Terdal, S. K., & Downs, D. L. (1995). Self Self-esteem as an interpersonal monitor: The sociometer hypothesis. Journal of Personality and Social Psychology, 68 (3), 518–530.

26.

Lee, C C.-S. (2019). The effects of traditional market support projects and competition intensity of stores on store sales and number of visitors. Journal of Distribution Science, 17 (3), 97-106.

27.

Lisjak, M., Bonezzi, A., Kim, S., & Rucker, D. D. (2015). Perils of compensatory consumption: Within Within-domain compensation undermines subsequent self self-regulation. Journal of Consumer Research, 41 (5), 1186-1203.

28.

Mandel, N., Rucker, D. D., Levav, J., & Galinsky, A. D. (2017), The compensatory consumer behavior model:How self self-discrepancies drive consumer behavior. Journal of Consumer Psychology, 27 (1), 133-146.

29.

Marshall, R., Na, W., State, G., & Deuskar, S. (2008). Endorsement theory: Ho w consumers relate to celebrity models. Journal of Advertisement Research, 48 (4), 564-572.

30.

Mazodier, M., & Merunka, D. (2012). Achieving brand loyalty through sponsorship: The role of fit and self self-congruity. Journal of the Academy of Marketing Science, 40 (6), 807-820.

31.

Mia, M. A. (2017). An overview of the microfinance sector in Bangladesh . East Asian Journal of Business Management, 7 (2), 31-38.

32.

Mittal, B. (2006). I, me, and mine: How products become consumers’ extended selves. Journal of Consumer BehaviourBehaviour, 5(6), 550-562.

33.

Moore, E. S., & Lutz, R. J. (2000). Children, advertising, and product experiences: A multimethod inquiry. Journal of Consumer Research, 27 (1), 31-48.

34.

Proulx, T., & Inzlicht, M. (2012). The five “A” s of meaning maintenance: Finding meaning in the theories of sense sense-making. Psychological Inquiry, 23 (4), 317-335.

35.

Reed II, A., Forehand, M. R., Puntoni, S., & Warlop, L. (2012). Identity Identity-based consumer behavior. International Journal of Research in Marketing, 29 (4), 310-321.

36.

Reed Ⅱ, A. (2004). Ac tivating the self self-importance of consumer selves: Exploring identity salience effects judgment. Journal of Consumer Research, 31 (2), 286-295.

37.

Roccas, S., Sagiv, L., Schwartz, S., & Havely, N., Eidelson, R. (2008). Toward a unifying model of identification with groups: Integrating theoretical perspectives. Personality & Social Psychology Review, 12 (3), 280– 306

38.

Rucker, D. D., & Galinsky, A. D. (2009). Conspicuous consumption versus utilitarian Ideals: How different levels of power shape consumer behavior. Journal of Experimental Social Psychology, 45 (3), 549–555.

39.

Schmader, T. (2002). Gender identification moderates stereotype threat effects on women's math performance. Journal of Experimental Social Psychology, 38 (2), 194-201.

40.

Shih, M., Young, M. J., & Bucher, A. (2013). Working to reduce the effects of discrimination: Identity management strategies in organizations. American Psychologist, 68 (3), 145-157.

41.

Sobol, K., & Darke, P. R. (2014). “I’d like to be that attractive, but at least I’m smart”: How exposure to ideal advertising models motivates improved decision decision-making. Journal of Consumer Psychology, 24 (4), 533-540.

42.

Steele, C. M. (1998). Stereotyping and its threat are real. American Psychologist, 53 (6), 680-681.

43.

Stets, J. E., & Burke, P. J. (2005). New direct ions in identity control theory . Advances in Group Processes, 22 , 43-64.

44.

Tajfel, H. (1978). Social categorization, social identity and social comparison. In H. Tajfel (ed ed.). Differentiation between social group (pp. 61 61-76). New York, NY: Academic press.

45.

Wa tson, D., Clark, L. A., & Tellegen, A. (1988). Development and validation of brief measures of positive and negative affect: The PANAS scales. Journal of Personality and Social Psychology, 54 (6), 1063-1070.

46.

White, K., & Argo, J. J. (2009). Social identity threat and consumer preferences. Journal of Consumer Psychology, 19 (3), 313-325.

47.

White, K., Argo, J. J., & Sengupta, J. (2012). Dissociative versus associative responses to social identity threat: The role of consumer self self-construal. Journal of Consumer Re search, 39 (4), 704-719.

48.

White, K., & Dahl, D. W. (2006). To be or not be? The influence of dissociative reference groups on consumer preferences. Journal of Consumer Psychology, 16 (4), 404-414.

49.

White, K., & Lehman, D. R. (2005). Looking on the bright side: Downward coun terfactual thinking in response to negative life events. Personality and Social Psychology Bulletin, 31 (10), 1413-1424.

50.

Wout, D., Danso, H., Jackson, J., & Spencer, S. (2008). The many faces of stereotype threat: Group-and self-threat. Journal of Experimental Social Psychology, 44(3), 792-799.

The Journal of Industrial Distribution & Business