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한국비블리아학회지

Task Analysis of E-Book Service Academic Librarians Based on Activity Theory

한국비블리아학회지 / 한국비블리아학회지, (P)1229-2435; (E)2799-4767
2021, v.32 no.4, pp.89-109
https://doi.org/10.14699/kbiblia.2021.32.4.089
Yebon Cho
Jongwook Lee
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Abstract

The purpose of this study is to provide background information for the improvement of e-Book service task in academic libraries through the task analysis of e-Book service librarians. The semi-structured interviews with 9 participants were analyzed using Activity Theory. The study results showed that participants have used various tools and interacted with diverse people to attain the goals of e-Book services. In addition, the division of labor and rules related to e-Book services were observable. However, there exist some problems in task performance, such as lack of budget, inconvenience of use due to unstandardized e-Book production, and disagreements of opinions. Furthermore, based on participants’ responses, the ways of improvement of e-Book services in academic libraries were suggested in the aspects of content, system, and policy.

keywords
대학도서관, 전자책 서비스, 사서, 업무 분석, 활동이론, Academic Libraries, E-Book Service, Librarians, Task Analysis, Activity Theory
Submission Date
2021-11-21
Revised Date
2021-11-22
Accepted Date
2021-12-04

한국비블리아학회지