This study aimed to establish a systematic and comprehensive operational plan for the library to be constructed in the Gwacheon Knowledge Information Town. To achieve this, a survey on the demand for library operations was conducted among actual users of the Gwacheon City Public Library, and plans for the library collection development, user services, and methods to revitalize use were formulated based on the survey results. The findings are as follows. First, the library’s construction/space analysis results suggest the need for a multifunctional cultural space accessible to everyone, serving as both a relaxation area and venue for a free information exchange and communication, allowing for a certain level of noise to facilitate an open atmosphere for users. Second, the analysis of the preferred types and forms of library materials revealed that printed materials ranked first, followed by web resources in the second place, and e-books/e-journals in the third. Additionally, there was a high preference for subjects such as literature and history. Third, a high preference was observed for cultural and arts programs, indicating the need for the future Gwacheon Knowledge Information Town Library to strengthen and implement programs focusing on cultural and artistic themes.