ISSN : 1229-8778
As the demand for online shopping increases, advertisers’ interests in shopping search advertising are also increasing. This study conducted two experimental studies to examine the effectiveness of shopping search ads. Study 1 examined the effects of two types of shopping search results(a shopping search ad versus a top organic search result) on purchase intention. This study demonstrated that the top organic search result led to higher purchase intention than the shopping search ad. This study also found that inferences about consumer ratings mediated the effect of the types of shopping search results on purchase intention. Study 2 examined the effect of the product assortment of shopping search ads(low brand awareness products only versus both high and low brand awareness products) on purchase intention. This study found that the shopping search advertising composed of both high and low brand awareness products (versus the search advertising composed of only low brand awareness products) led to higher perceived attractiveness of the assortment and higher perceived utility of search advertising, which in turn led to higher purchase intention of the target product.
김상훈, 박현정 (2010). 제조 원산지와 브랜드 원산지가 소비자의 품질 인식과 구매의도에 미치는 영향. 마케팅연구, 25(2), 19-40.
김재휘, 김지호, 김용환 (2002). 인터넷 검색 사이트의 키워드 광고효과 연구. 광고학연구, 13, 91-109.
매일경제 (2020.07.13.). ‘쇼핑제국’ 네이버에 쿠팡도 눈치...카카오는 ‘선물하기’만 3조. Retrieved fromhttps://news.naver.com/main/read.nhn?mode=LSD&mid=sec&sid1=101&oid=009&aid=0004614370
산업통산자원부 (2020. 7. 30). 2020년 상반기 주요 유통업체 매출 전년대비 3.7% 증가. Retrieved fromhttp://www.motie.go.kr/motie/ne/presse/press2/bbs/bbsView.do?bbs_cd_n=81&bbs_seq_n=163182
서울경제 (2020.10.29.). 또 기록 갈아치운 네이버...검색포털->커머스 콘텐츠 기업 ‘우뚝’, Retrieved fromhttps://www.sedaily.com/NewsView/1Z9BKEWIG3
CI 쇼핑리포트 (2020.4.22.). 코로나19가 바꾼 쇼핑, 온라인 지출 60% 넘었다. Retrieved fromhttps://www.consumerinsight.co.kr/voc_view.aspx?no=3097&id=pr16_list&PageNo=1&schFlag=0
이미라, 이현경 (2020). 일반 검색광고와 쇼핑 검색광고 효과에 영향을 미치는 소비자 특성과 지각된 검색광고 특성: 미국 소비자를 대상으로. OOH 광고학연구, 17(3), 65-95.
이시훈, 김경수 (2008). 인터넷 검색광고의 유형이 광고효과에 미치는 영향에 관한 연구: 제품에 대한 지식수준의 매개효과를 중심으로. 한국광고홍보학보, 10(2), 186- 217.
전성률, 허종호, 강석준 (2003). 인터넷 쇼핑몰 이용에 따른 소비자의 위험지각과 브랜드와 가격의 상대적 중요성. 소비자학연구, 14(2), 19-43.
정형학, 최자영, 박주영 (2019). 프랜차이즈 온라인 리뷰의 평점과 리뷰의 양이 방문의도에 미치는 영향: 레스토랑을 중심으로. 유통연구, 24(4), 1-21.
차문경 (2020). 시그널이 후광(halo)을 완성할 때: 광고유형이 투표의도에 미치는 영향-후보자 성별, 미투운동에 대한 태도의 조절효과를 중심으로. 마케팅연구, 35(1), 1- 22.
천용석, 전종우 (2011). 명화 콘텐츠를 이용한 비주얼 아트 광고의 후광효과. 광고학연구, 22(1), 7-27.
하환호, 이영일 (2008). 상품구색의 크기와 브랜드 명성이 상품구색에 대한 평가와 구매결정에 미치는 영향. 상품학연구, 26, 39-48.
Aula, A., Majaranta, P., & Räihä, K. J. (2005). Eye-tracking reveals the personal styles for search result evaluation. In IFIP Conference on Human-Computer Interaction, 1058-1061. Springer, Berlin, Heidelberg.
Bao, Y., Bao, Y., & Sheng, S. (2011). Motivating purchase of private brands: Effects of store image, product signatureness, and quality variation. Journal of Business Research, 64(2), 220-226.
Blum, M. L., & Naylor, J. C. (1968). Industrial Psychology: Its Theoretical and Social Foundations (3rd edition). NY: Harper and Row.
Buscher, G., Dumais, S. T., & Cutrell, E. (2010). The good, the bad, and the random: an eye-tracking study of ad quality in web search. In Proceedings of the 33rd international ACM SIGIR conference on Research and development in information retrieval, 42-49.
Chan, T. Y., & Park, Y. H. (2015). Consumer search activities and the value of ad positions in sponsored search advertising. Marketing Science, 34(4), 606-623.
Chevalier, J. A., & Mayzlin, D. (2006). The effect of word of mouth on sales: Online book reviews. Journal of Marketing Research, 43(3), 345-354.
Chiao, J. Y., Bowman, Ni. E., & Gill, H. (2008). The Political Gender Gap: Gender Bias in Facial Inferences that Predict Voting Behavior, PLoS ONE, 3(10).
Cho, C. H., & Cheon, H. J. (2004). Why do people avoid advertising on the internet?. Journal of Advertising, 33(4), 89-97.
Dawar, N., & Parker, P. (1994). Marketing universals: Consumers’ use of brand name, price, physical appearance, and retailer reputation as signals of product quality. Journal of Marketing, 58(2), 81-95.
Dhar, V., & Chang, E. A. (2009). Does chatter matter? The impact of user-generated content on music sales. Journal of Interactive Marketing, 23(4), 300-307.
Drèze, X., & Hussherr, F. X. (2003). Internet advertising: Is anybody watching?. Journal of Interactive Marketing, 17(4), 8-23.
Duan, W., Gu, B., & Whinston, A. B. (2008). Do online reviews matter?-An empirical investigation of panel data. Decision Support Systems, 45(4), 1007-1016.
Dutta-Bergman, M. J. (2006). The demographic and psychographic antecedents of attitude toward advertising. Journal of Advertising Research, 46(1), 102-112.
Gauzente, C., & Roy, Y. (2012). Message content in keyword campaigns, click behavior, and price-consciousness: A study of millennial consumers. Journal of Retailing and Consumer Services, 19(1), 78-87.
Gázquez-Abad, J. C., Martínez-López, F. J., Mondéjar-Jiménez, J. A., & Esteban-Millat, I. (2015). Mixed assortments vs. store brand-only assortments: The impact of assortment composition and consumer characteristics on store loyalty. Revista Española de Investigación de Marketing ESIC, 19(1), 24-45.
Ghieslli. E. E., & Brown, C. W. (1948). Personnel and Industial Psychology, 1st ed. New York: McGraw-Hill.
Han, M. C., & Kim, Y. (2017). Why consumers hesitate to shop online: Perceived risk and product involvement on Taobao. com. Journal of Promotion Management, 23(1), 24-44.
Hayes, A. F. (2012). PROCESS: A versatile computational tool for observed variable mediation, moderation and conditional process modeling. Retrieved from,http://www.afhaes.com/public.process2012.pdf
Huh, J., Delorme, D. E., & Reid, L. N. (2015). Do Consumers Avoid Watching Over-the- Counter Drug Advertisements?: An Analysis of Cognitive and Affective Factors That Prompt Advertising Avoidance. Journal of Advertising Research, 55(4), 401-415.
Jansen, B. J., Booth, D. L., & Spink, A. (2008). Determining the informational, navigational, and transactional intent of Web queries. Information Processing & Management, 44(3), 1251-1266.
Jansen, B. J., Brown, A., & Resnick, M. (2007). Factors relating to the decision to click on a sponsored link. Decision Support Systems, 44(1), 46-59.
Jansen, B. J., & Spink, A. (2009). Investigating customer click through behaviour with integrated sponsored and nonsponsored results. International Journal of Internet Marketing and Advertising, 5(1/2), 74-94.
Klofstad, C. A., Anderson, R. C., & Nowicki, S. (2015). Perceptions of competence, strength, and age influence voters to select leaders with lower-pitched voices. PLoS ONE, 10(8), e0133779.
Laroche, M., Kim, C., & Zhou, L. (1996). Brand familiarity and confidence as determinants of purchase intention: An empirical test in a multiple brand context. Journal of Business Research, 37(2), 115-120.
Li, Y. (2019). User perception affects search engine advertising avoidance: Moderating role of user characteristics. Social Behavior and Personality: an International Journal, 47(4), 1-12.
Lin, F. H., & Hung, Y. F. (2009). The value of and attitude toward sponsored links for internet information searchers. Journal of Electronic Commerce Research, 10(4), 235-251.
Liu, Y. (2006). Word of mouth for movies: Its dynamics and impact on box office revenue. Journal of Marketing, 70(3), 74-89.
Lombart, C., Labbé-Pinlon, B., Filser, M., Anteblian, B., & Louis, D. (2018). Regional product assortment and merchandising in grocery stores: Strategies and target customer segments. Journal of Retailing and Consumer Services, 42, 117-132.
MacKenzie, S. B., Lutz, R. J., & Belch, G. E. (1986). The role of attitude toward the ad as a mediator of advertising effectiveness: A test of competing explanations. Journal of Marketing Research, 23(2), 130-143.
Mazursky, D., & Jacoby, J. (1986). Exploring the development of store images. Journal of Retailing, 62(2), 145-165.
Murillo, E. (2017). Attitudes toward mobile search ads: a study among Mexican millennials. Journal of Research in Interactive Marketing, 11(1), 91-108.
Narayanan, S., & Kalyanam, K. (2015). Position effects in search advertising and their moderators: A regression discontinuity approach. Marketing Science, 34(3), 388-407.
Okazaki, S., Molina, F. J., & Hirose, M. (2012). Mobile advertising avoidance: exploring the role of ubiquity. Electronic Markets, 22(3), 169-183.
O'Keefe, G. J., Nash, K., & Liu, J. (1981). The perceived utility of advertising. Journalism Quarterly, 58(4), 535-542.
Pan, B., Hembrooke, H., Joachims, T., Lorigo, L., Gay, G., & Granka, L. (2007). In Google we trust: Users’ decisions on rank, position, and relevance. Journal of Computer-Mediated Communication, 12(3), 801-823.
Porter, S. S., & Claycomb, C. (1997). The influence of brand recognition on retail store image. Journal of Product & Brand Management, 6(6), 373-387.
Rao, A. R., & Monroe, K. B. (1989). The effect of price, brand name, and store name on buyers’ perceptions of product quality: An integrative review. Journal of Marketing Research, 26(3), 351-357.
Saal, F. E., Downey, R. G., & Lahey, M. A. (1980). Rating the Ratings: Assessing the Psychometric Quality of Rating Data. Psychological Bulletin, 88, 413-428.
Shapiro, C. (1982). Consumer information, product quality, and seller reputation. The Bell Journal of Economics, 13(1), 20-35.
Shin, W., & Lin, T. T. C. (2016). Who avoids location-based advertising and why? Investigating the relationship between user perceptions and advertising avoidance. Computers in Human Behavior, 63, 444-452.
Sloot, L. M., & Verhoef, P. C. (2008). The impact of brand delisting on store switching and brand switching intentions. Journal of Retailing, 84(3), 281-296.
Speck, P. S., & Elliott, M. T. (1997). Predictors of advertising avoidance in print and broadcast media. Journal of Advertising, 26(3), 61-76.
Thorndike, E. L. (1920). A Constant Error in Psychological Ratings. Journal of Applied Psychology, 4, 25-29.
Tsiotsou, R. (2006). The role of perceived product quality and overall satisfaction on purchase intentions. International Journal of Consumer Studies, 30(2), 207-217.
Wells, F. L. (1907). A Statistical Study of Literary Merit. Archives of Psychology, 7, 5-30.
Xu, L., Chen, J., & Whinston, A. (2012). Effects of the presence of organic listing in search advertising. Information Systems Research, 23(4), 1284-1302.