- E-ISSN2288-2766
- KCI
E-ISSN : 2288-2766
Effect of Psychological Empowerment on Turnover Intention through Job Satisfaction and Organizational Commitment: focus on Korea, China, Japan Employees
Abstract
Purpose - of the present research is to investigate the effect of psychological empowerment on turnover intention through job satisfaction and organizational commitment. Research design, data, methodology - include turnover intention as dependent variable, psychological empowerment as an independent variable and for mediating variables job satisfaction and organizational commitment. Also nationality of employee is used as a moderating variable. Survey data was collected was total 886 respondents from 345 Korean, 313 Chinese, 228 Japanese. Data analysis was conducted with SPSS to test reliability of variables with Cronbach’s alpha and one variable confirmatory factor analysis to test common method bias. Correlation and regression analysis was also conducted. AMOS was used for path analysis and to analysis moderating effect of employees’ country. Results – of regression indicate that psychological empowerment increase job satisfaction, affective commitment, normative commitment and turnover intention. Job satisfaction, affective commitment and normative commitment decrease turnover intention. Nationality of employee was significant moderating role. As for the moderating role of country, it seems that country does matter. Conclusions – of this research implicate that to decrease employee turnover intention company need to manage psychological empowerment, job satisfaction, and organizational commitment. Also there is need to consider similarity and difference in managing employees of Korea, China and Japan employees. Manager need to verify direction and importance of each antecedent then apply to employees.
- keywords
- Turnover Intention, Psychological Empowerment, Job Satisfaction, Organizational Commitment
Reference
Ahuja, M., & Thatcher, J. (2005). Moving beyond intentions and toward theory of trying linking the work evironment and gender to post-adoption information technology use. MIS Quarterly, 29(3), 427-459
Avolio, B. J., Zhu, W., Koh, W., & Bhatia, P. (2004). Transformational leadership and organizational commitment: mediating role of psychological empowerment and moderating role of structural distance. Journal of Organizational Behavior, 25(8), 207-242.
Joo, B. K., & Ji, H. S. (2010). Psychological empowerment and organizational commitment: the moderating effect of organizational learning culture. Human Resource Development International, 13(4), 425-441.
Blau, P. (1964). Exchange and power in social life . New Brunswick, NJ: Transaction Books.
Brayfield, A. H., & Rothe, H. F. (1951). An index of job satisfaction. Journal of Applied Psychology, 35(5), 307-311.
Camman, C., Fichman, M., Jenkins, D., & Klesh, J. (1979). The Michigan Organizational Assessment questionnaire, Un-publied manauscript, University of Michigan, Ann Arbor.
Chen, X. P., Hui, C., & Sego, D. J. (1998). The role of organizational citizenship behavior in turnoer: conceptualization and preliminary tests of key hypotheses. Journal of Applied Psychology, 83(6), 922-931.
Choi, I. S., & Lee, S. Y. (2014). An exploratory study on the characteristics and distribution of traditional liquor among China, Japan and Korea. Journal of Distribution Science, 12(5), 1-18.
Deci, E. L., Connell, J. P., & Ryan, R. M. (1989). Self-determination in a work organization. Journal of Applied Psychology, 74(4), 580-590.
Dee, J. R., Henkin, A. B., & Duemer, L. (2003). Structural antecedents and psychological correlates of teacher empowerment. Journal of Educational Administration, 41(3), 257-277.
Firth, L., Mellor, D. J., Moore, K. A., & Loquet, C. (2007). How can managers reduce employee intention to quit?. Journal of Management Psychology, 9(2), 170-187.
Ford, R. C., & Fottler, M. D. (1995). Empowerment: A matter of degree. Academy of Management Excutive, 9(3), 21-29.
Griffeth, R.W., Hom, P. W., & Gaertener, S. (2000). A meta-analysis of antecedents and correlates of employee turnover: update, moderator tests, and research implications for the next millennium. Journal of Management, 26(3), 463-488.
Hackman, J. R., & Oldham, G. R. (1980). Work redesign, Addison-Wesley, MA: Reading.
Han, S. H., Seo, G., Yoon, S. W., & Yoon, D. Y. (2016). Transformational leadership and knowledge sharing. Journal of Workplace Learning, 28(3), 130-149.
Jauhari, H., Singh, S., & Kumar, M. (2017). How does transformational leadership influence proactive customer service behavior of frontline service employees? examining the mediating roles of psychological empowerment and affective commitment. Journal of Enterprise Information Management, 30(1), 30-48.
Jeong, Y., Kim, W. S, Lee, I., & Lee, J. (2018). Bridge inspection practices and bridge management programs in China, Japan, Korea, and U.S.. Journal of Structural Integrity and Maintenance, 3(2), 126-135.
Kanter, R. M. (1977). Men and women of the corporation, New York: Basic Books.
Kerdngern, N., & Thanitbenjasith, P. (2017). Influence of contemporary leadership on job satisfaction, organizational commitment, and turnover intention: a case study of the construction industry in Thailand. International Journal of Engineering Business Management, 9, 1-8.
Khany, R., & Tazik, K. (2016). On the relationship between Psychological empowerment, trust, and Iranian EFL teachers job satisfaction: the case of secondary school teachers. Journal of Career Assessment, 24(1), 112-129.
Kirkman, B. I., Rosen, B., Tesluk, P. E., & Gibson, C. B. (2004). The impact of team empowerment on virtual team performance: the moderating role of face-to-face interaction. Academy of Management Journal, 47(2), 175-192.
Koberg, C. S., Boss, W., Senjem, J. C., & Goodman, E. A. (1999). Antecedents and outcomes of empowerment: empirical eidence from the healthcare industry. Group and Organization Management, 34(1), 71-91.
Kristof-Brown, A. L., Zimmerman, R. D., & Johnson, E. C. (2005). Consequences of individuals’ fit at work: a meta-analysis of person-job, person-organization, person-group and person-supervisor fit. Personnel Psychology, 58(2), 281-242.
Kwong, J., Wang, H., & Clifton, R. A. (2010). Rethinking our assumption about teachers’ job satisfaction in China and the West. Australian Journal of Education, 54(2), 115-132.
Lee, J. S. (2013). A comparative analysis of the competitiveness of the distribution ship industries of Japan and China. Journal of Distribution Science, 11(8), 31-37.
Lee, J. S. (2014). Trade structure analysis for automobile distribution Industry’s between China and Japan. Journal of Distribution Science, 12(2), 105-112.
Liden, R. C., Wayne, S. J., & Sparrowe, R. T. (2000). An examination of the mediating role of psychological empowerment on the relations between the job, interpersonal relationships and work outcomes. Journal of Applied Psychology, 85(5), 407-416.
Liu, M. M. A., Chiu, W. M., & Fellows, R. (2007). Enhancing commitment through work empowerment. Engineering Construction and Architectural Management, 14(6), 568-580.
Loke, E. A. (1969). What is job satisfaction?. Organizational Behavior and Human Performance, 4, 309-336.
Major, D. A., Davis, D. D., Germano, L. M., Fletcher, T. D., Sanchenz-Hucles, J., & Mann, J. (2007). Managing human resources in information technology: Best practices of high performing supervisor. Human Resource Management, 46(3), 411-427.
Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61-89.
Meyer, J. P., Stanley, D. J., Herscovich, L., & Topolnytsky, L. (2002). Affective, continuance and normative commitment to the organization: a meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61(1), 20-51.
Mittal, S. (2016). Effects of transformational leadership on turnover intentions in IT SMEs. International Journal of Manpower, 37(8), 1322-1346.
Mobley, W. H. (1977). Intermediate linkages in the relationship between job satisfaction and employee turnover. Journal of Applied Psychology, 62(2), 237-240.
Mobely, W. H., Horner, S. O. & Hollingsworth A. T. (1978). An evaluation of precursors of hospital employee turnover. Journal of Applied Psychology, 62(3), 237-240.
Moynihan, D. P., & Pandey, S. K. (2007). Finding workable levers over work motivation: comparing job satisfaction, job involvement, and organizational commitment. Administration & Society, 39(7), 803-203.
Mowday, R. T., Portaer, . & Steers, R. (1982), Employee-organizational linkage: the psychology of commitment, absenteeism and turnover. New York, NY: Academic Press.
Naidoo, R. (2018). Role stress and turnover intentions among information technology personnel in South Africa: the role of supervisor support. Journal of Human Resource Management, 16(1), 1-10.
Raina, R., & Roebuck, D. B. (2016). Exploring cultural influence on managerial communication in relationship to job satisfaction, organizational commitment, and the employees’ propensity to leave in the insurance sector of India. International Journal of Business Communication, 53(1), 97-130.
Robinson, S. D., Griffeth, R. W., Allen, D. G., & Lee, M. B. (2012). Comparing operationalization of dual commitment and their relationship with turnover intentions. International Journal of Human Resource Management, 23(7), 1342-1359.
Seibert, S. E., Wang, G., & Courtright, S. H. (2011). Antecedents and consequences of psychological and team empowerment in organizational: A meta-analytic review. Journal of Applied Psychology, 96(5), 981-1003.
Shim, J. M. (2018), Thee plural medical systems in east Asia: Interpenetrative pluralism in Chin, Exclusionary pluralism in Korea and subjugatory pluralism in Japan. The Journal on Health Policy and Systems Research, 33(3), 401-410.
Sinha, S., Priyadarshi, P., & Kumar, P. (2016). Organizational culture, innovative behavior and work related attitude: Role of psychological empowerment. Journal of Working Place Learning, 28(8), 519-535.
Sparrowe, R. T. (1994). Empowerment in the hospitality industry: an exploration of antecedents an outcome. Hospitality Research Journal, 17(3), 51-73.
Spreizer, G. M. (1995). Psychological empowerment in the workplace dimensions, measurement and validation. Academy of Management Journal, 38(5), 1442-1465.
Steers, R. M. (1977). Antecedents and outcome of organizational commitment. Administrative Science Quarterly, 26(1), 46-56.
Tomas, K. W., & Velthouse, B. A. (1990). Cognitive elements of empowerment: An interpretive model of intrinsic task motivation. Academy of Management Review, 15(4), 666-681.
Vacharakiat, M. (2008). The relationships of empowerment, job satisfaction and organizational commitment among Filipino and American registered nurses working in the USA. Mason: Thesis for Doctorate in University of George
Yelananchili, R. K. (2018). Relationship between leader behavior and subordinate intention to remain: mediating role of ritical thinking and empowerment. Academy of Strategic Management Journal, 17(1), 1-15
Yi, S., & Su, S. (2015). Research on Construction of the Logistics Legal System in CJK FTA, East Asian Journal of Business Economics, 3(4), 21-28.
Zeffance, R., Zarooni, A., & Mohammed, H. A. (2012). Empowerment, trust and commitment: ther moderating role of work-unit centrality. International Journal of Management, 29(1), 332-351.
Zhang, M. (2018), Proceeding in hardship: the trilateralism-bilateralism nexus and the institutional evolution of China-Japan-South Korea trilateralism, The Pacific Review, 31(1), 57-75.
- Downloaded
- Viewed
- 0KCI Citations
- 0WOS Citations
