바로가기메뉴

본문 바로가기 주메뉴 바로가기

logo

The Relationship between Employee's Work-Related Stress and Work Ability based on Qualitative Literature Analysis

The Journal of Industrial Distribution & Business / The Journal of Industrial Distribution & Business, (E)2233-5382
2021, v.12 no.7, pp.15-25
https://doi.org/https://doi.org/10.13106/jidb.2021.vol12.no7.15
KIM, Jee-Hye

Abstract

Purpose: The greatest asset to all organizations is the employees and they should be guarded against factors hindering their work ability. Nevertheless, most organizations are always more concerned about making profits to the extent of forgetting their employee's welfare. On this point, this study aims to examine employee's work-related stress and its relationship with work ability. Research design, data and methodology: This study focused on obtaining mostly peer-reviewed works to suggest research findings, assuming that qualitative literature approach allows researchers to explore in-depth information concerning complex issues in a standard life setting. Numerous prior researchers applied their research design in content analysis, especially where various concepts are present for analysis. Results: Based on numerous qualitative textual resources, this study found that human resource practitioners should plan stress management strategies for their employees to apply five kinds of solutions that the current study suggests because it is vital to ensure their wellbeing towards sustaining their performance. Conclusions: All in all, based on the findings, this study concludes that employee's work stress negatively impacts their work ability with affecting their mental health. As a result, there is little doubt that practitioners should regularly monitor the working environment for stress-related factors besides creating a healthy working environment for all employees.

keywords
Workplace Stress, Employee Management, Qualitative Textual Analysis

Reference

1.

Amaya, M., Melnyk, B. M., Buffington, B., & Battista, L. (2017). Workplace wellness champions: lessons learned and implications for future programming. Building Healthy Academic Communities Journal, 1(1), 59-67.

2.

Avanzi, L., Fraccaroli, F., Castelli, L., Marcionetti, J., Crescentini, A., Balducci, C., & van Dick, R. (2018). How to mobilize social support against workload and burnout: The role of organizational identification. Teaching and Teacher Education, 69(January), 154-167.

3.

Berkery, E., Morley, M. J., Tiernan, S., Purtill, H., & Parry, E. (2017). On the uptake of flexible working arrangements and the association with human resource and organizational performance outcomes. European Management Review, 14(2), 165-183.

4.

Chiesa, A., & Serretti, A. (2009). Mindfulness-based stress reduction for stress management in healthy people: a review and meta-analysis. The Journal of Alternative and Complementary Medicine, 15(5), 593-600.

5.

Choi, S. (2018). Managing flexible work arrangements in government: Testing the effects of institutional and managerial support. Public Personnel Management, 47(1), 26-50.

6.

Creswell, J. W., Hanson, W. E., Clark Plano, V. L., & Morales, A. (2007). Qualitative research designs: Selection and implementation. The Counseling Psychologist, 35(2), 236-264.

7.

Dinh, L. (2020). Determinants of employee engagement mediated by work-life balance and work stress. Management Science Letters, 10(4), 923-928.

8.

Duxbury, L., Stevenson, M., & Higgins, C. (2018). Too much to do, too little time: Role overload and stress in a multi-role environment. International Journal of Stress Management, 25(3), 250-266.

9.

Edmondson, A. C. (2018). The fearless organization: Creating psychological safety in the workplace for learning, innovation, and growth. New Jersey, USA: John Wiley & Sons.

10.

Eldor, L. (2018). Public service sector: The compassionate workplace—The effect of compassion and stress on employee engagement, burnout, and performance. Journal of Public Administration Research and Theory, 28(1), 86-103.

11.

Elo, S., & Kyngäs, H. (2008). The qualitative content analysis process. Journal of Advanced Nursing, 62(1), 107-115.

12.

El Sayed, S. A., Sanford, S. M., & Kerley, K. R. (2019). Understanding workplace stress among federal law enforcement officers. American Journal of Criminal Justice, 44(3), 409-429.

13.

Ganster, D. C., Rosen, C. C., & Fisher, G. G. (2018). Long working hours and wellbeing: What we know, what we do not know, and what we need to know. Journal of Business and Psychology, 33(1), 25-39.

14.

Gharibi, V., Mokarami, H., Taban, A., Aval, M. Y., Samimi, K., & Salesi, M. (2016). Effects of work-related stress on work ability index among Iranian workers. Safety and Health at Work, 7(1), 43-48.

15.

Grover, S. L., Teo, S. T., Pick, D., & Roche, M. (2017). Mindfulness as a personal resource to reduce work stress in the job demands‐resources model. Stress and Health, 33(4), 426-436.

16.

Habibi, R., Burci, G. L., de Campos, T. C., Chirwa, D., Cinà, M., Dagron, S. & Hoffman, S. J. (2020). Do not violate the International Health Regulations during the COVID-19outbreak. The Lancet, 395(10225), 664-666.

17.

Hakanen, J. J., Seppälä, P., & Peeters, M. C. (2017). High job demands, still engaged and not burned out? The role of job crafting. International Journal of Behavioral Medicine, 24(4), 619-627.

18.

Harris, E. G., & Fleming, D. E. (2017). The productive service employee: personality, stress, satisfaction and performance. Journal of Services Marketing, 31(6), 499-511.

19.

Hatami, A., & Afshari, D. (2019). Effect of Occupational Stress on the Work Ability of Iranian Firefighters. Jundishapur Journal of Health Sciences, 11(1), e83410.

20.

Hessels, J., Rietveld, C. A., & van der Zwan, P. (2017). Selfemployment and work-related stress: The mediating role of job control and job demand. Journal of Business Venturing, 32(2), 178-196.

21.

Huang, S., van der Veen, R., & Song, Z. (2018). The impact of coping strategies on occupational stress and turnover intentions among hotel employees. Journal of Hospitality Marketing & Management, 27(8), 926-945.

22.

Hutchins, H. M., Penney, L. M., & Sublett, L. W. (2018). What imposters risk at work: Exploring imposter phenomenon, stress coping, and job outcomes. Human Resource Development Quarterly, 29(1), 31-48.

23.

Ipsen, C., van Veldhoven, M., Kirchner, K., & Hansen, J. P. (2021). Six key advantages and disadvantages of working from home in Europe during COVID-19. International Journal of Environmental Research and Public Health, 18(4), 1826.

24.

Isa, K. Q., Ibrahim, M. A., Abdul-Manan, H. H., Mohd-Salleh, Z. A. H., Abdul-Mumin, K. H., & Rahman, H. A. (2019). Strategies used to cope with stress by emergency and critical care nurses. British Journal of Nursing, 28(1), 38-42.

25.

Jalagat, R. (2017). Determinants of job stress and its relationship on employee job performance. American Journal of Management Science and Engineering, 2(1), 1-10.

26.

Kabat-Farr, D., Walsh, B. M., & McGonagle, A. K. (2019). Uncivil supervisors and perceived work ability: The joint moderating roles of job involvement and grit. Journal of Business Ethics, 156(4), 971-985.

27.

Kallus, K. W., & Gaisbachgrabner, K. (2017). Stress and recovery in applied settings: Long working hours, recovery, and breaks. In Sport, Recovery, and Performance (pp. 233-246). Milton Park, England: Routledge.

28.

Kang, E. (2020). The Relationship between Reinforcement of Employee’s Customer-Centric Behavior and Employee Motivation Factors. Advances in Social Sciences Research Journal, 7(7), 338-347.

29.

Karatepe, O. M., Yavas, U., Babakus, E., & Deitz, G. D. (2018). The effects of organizational and personal resources on stress, engagement, and job outcomes. International Journal of Hospitality Management, 74(August), 147-161.

30.

Kim, J. Y. (2017). Mediating effect of self-efficacy in relation of job stress and work satisfaction. Research Journal of Pharmacy and Technology, 10(9), 2913-2916.

31.

Kniffin, K. M., Narayanan, J., Anseel, F., Antonakis, J., Ashford, S. P., Bakker, A. B., & Vugt, M. V. (2021). COVID-19 and the workplace: Implications, issues, and insights for future research and action. American Psychologist, 76(1), 63-77.

32.

Lee, J. H. (2021). Effect of Sports Psychology on Enhancing Consumer Purchase Intention for Retailers of Sports Shops:Literature Content Analysis. Journal of Distribution Science, 19(4), 5-13.

33.

Maulik, P. K. (2017). Workplace stress: A neglected aspect of mental health wellbeing. The Indian Journal of Medical Research, 146(4), 441-444.

34.

Oakman, J., Neupane, S., Proper, K. I., Kinsman, N., & Nygård, C. H. (2018). Workplace interventions to improve work ability: A systematic review and meta-analysis of their effectiveness. Scandinavian Journal of Work, Environment &Health, 44(2), 134-146.

35.

Olsen, E., Bjaalid, G., & Mikkelsen, A. (2017). Work climate and the mediating role of workplace bullying related to job performance, job satisfaction, and work ability: A study among hospital nurses. Journal of Advanced Nursing, 73(11), 2709-2719.

36.

Perreault, M., Touré, E. H., Perreault, N., & Caron, J. (2017). Employment status and mental health: Mediating roles of social support and coping strategies. Psychiatric Quarterly, 88(3), 501-514.

37.

Prause, D., & Mujtaba, B. G. (2015). Conflict management practices for diverse workplaces. Journal of Business Studies Quarterly, 6(3), 13-22.

38.

Rabenu, E., Tziner, A., & Sharoni, G. (2017). The relationship between work-family conflict, stress, and work attitudes. International Journal of Manpower, 38(8), 1143-1156.

39.

Rabenu, E., & Yaniv, E. (2017). Psychological resources and strategies to cope with stress at work. International Journal of Psychological Research, 10(2), 8-15.

40.

Richard, J., & Kang, E. (2018). Culture, Competencies and Compensation: A Framework for Pay for Performance Incentives. American Journal of Management, 18(4), 33-48.

41.

Richardson, K. M. (2017). Managing employee stress and wellness in the new millennium. Journal of Occupational Health Psychology, 22(3), 423.

42.

Rodríguez, I., Kozusznik, M. W., Peiró, J. M., & Tordera, N. (2019). Individual, co-active and collective coping and organizational stress: A longitudinal study. European Management Journal, 37(1), 86-98.

43.

Selvi, A. F. (2019). Qualitative content analysis. In The Routledge handbook of research methods in applied linguistics (pp. 440-452). Milton Park, England: Routledge.

44.

Shin, D. J. (2014). A Comparative Content Analysis on the Journal of International Marketing: A Study of Ten Years (2004-2013). The Journal of Distribution Science, 12(5), 81-92.

45.

Shin, Y. C. (2020). Job stress and depression. Journal of Korean Neuropsychiatric Association, 59(2), 88-97.

46.

Sung, I. (2021). Interdisciplinary Literaure Analysis between Cosmetic Container Design and Customer Purchasing Intention. The Journal of Industrial Distribution & Business, 12(3), 21-29.

47.

Walden, J., Jung, E. H., & Westerman, C. Y. (2017). Employee communication, job engagement, and organizational commitment: A study of members of the Millennial Generation. Journal of Public Relations Research, 29(2-3), 73-89.

48.

Woo, E. J. (2021). The Relationship between Green Marketing and Firm Reputation: Evidence from Content Analysis. The Journal of Asian Finance, Economics and Business, 8(4), 455-463.

49.

Yunita, P. I., & Saputra, I. G. N. W. H. (2019). Millennial generation in accepting mutations: Impact on work stress and employee performance. International Journal of Social Sciences and Humanities, 3(1), 102-114.

50.

Yunus, W. M. A. W. M., Musiat, P., & Brown, J. S. (2018). Systematic review of universal and targeted workplace interventions for depression. Occupational and Environmental Medicine, 75(1), 66-75.

51.

Zhang, F., & Parker, S. K. (2019). Reorienting job crafting research: A hierarchical structure of job crafting concepts and integrative review. Journal of Organizational Behavior, 40(2), 126-146.

The Journal of Industrial Distribution & Business