바로가기메뉴

본문 바로가기 주메뉴 바로가기

logo

SA study of the Factors of Chinese Franchisor's Re-contract

The Journal of Industrial Distribution & Business / The Journal of Industrial Distribution & Business, (E)2233-5382
2012, v.3 no.2, pp.17-21
Shuai Su (Shandong University)
  • Downloaded
  • Viewed

Abstract

Purpose - The objective of the paper is to explain the factors affecting on the Re-contract intension of franchisor in the uprising Chinese franchise market. Research design, data, methodology - The study conducted a survey on the 400 franchisors data in China from January to July 2012.By AMOS analyzing the data to examine these hypotheses empirically, we can confirm most hypothesis supposed. Results - This study shows that the high management performance and satisfaction of the franchise headquarters has a positive effect on the Re-contractintention of franchise. In the case of large markets such as China, the franchisor's strategy and the role is very important. Conclusions - This study provides franchisors and practitioners, who plan to extend their franchising business abroad into Chinese market, with some practical knowledge. in order to achieve stable profits, the franchise corporation needs to support the operation of the individual franchisee through incentives and standardization of services.

keywords
Chinese franchise market, re-contract.

Reference

1.

Hoffman, R. C. & Preble, J. F. (1991), "Franchising: Selecting a strategy for rapid growth", Long range planning, 24(4), 74 -85.

2.

Huang, Chin Hsuan (2008), "investigating relationships between relationship quality, customer loyalty and cooperation: an empirical study of convenience stores` franchise chain systems in taiwan" PD paper.

3.

Hussain, D. and Windsperger, J. (2010), "Multi-unit ownership strategy in franchising: Development of an integrative model", Journal of Marketing Channels, 17(1), 3~31.

4.

Kaufmann, P.J. and Dant, R.P. (1996), "Multi-unit franchising: Growth and management issues", Journal Business Venturing, 11, 343-358.

5.

Lussier, R. N. (1996), "A business success versus failure prediction model for service industries.", Journal of Business and Entrepreneurship, 8(2), 23-37.

6.

Morgan, R. M. and Hunt, S. D. (1994), "The Commitment-Trust Theory of Relationship Marketing", Journal of Marketing, 58, 20-38.

7.

Morrison, K. A. (1997), "How franchisee job satisfaction and personality affects performance, organisational commitment, franchisor relations, and intention to remain", Journal of Small Business Management, 35(3),39–67.

8.

Roh, Eugene, Y. & Yoon, Ji-Hwan (2009), "Franchisor's ongoing support and franchisee's satisfaction: a case of ice cream franchising in Korea", International Journal of Contemporary Hospitality Management, 21(1), 85 - 99.

9.

Stern, L. W. & El-Ansary, A. I. (1988), Marketing Channels (3rd ed.), Englewood Cliffs, New Jersey: Prentice Hall.

10.

Vázquez, Luis (2008), "The choice of control devices in franchise chains", The Service Industries Journal, 28(8), 1093-1105.

11.

Weaven, S. and Frazer, L. (2003), ‘‘Predicting multiple unit franchising:a franchisor and franchisee perspective’’, Journal of Marketing Channels, 10(3), 53-82.

12.

Weaven, S., and Frazer, L.(2007), "Mature franchise systems use multiple unit franchising to leverage learning economies and sustain system wide growth. Asia Pacific", Journal of Marketing and Logistics, 19(2), 107–126.

The Journal of Industrial Distribution & Business