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  • E-ISSN2288-2766
  • KCI

Employee's Negative Psychological Factors Based on Excessive Workloads and Its Solutions Using Consultation with the Manager

East Asian Journal of Business Economics / East Asian Journal of Business Economics, (E)2288-2766
2022, v.10 no.1, pp.59-69
https://doi.org/10.20498/eajbe.2022.10.1.59
Hye-Ryoung PARK
Seong-Gon KIM

Abstract

Purpose – Burnouts cause the workers to quit their jobs because with the heavy workloads that the employees get subjected to, they feel that they have little control over what they have to accomplish in the workplace. The purpose of this research is to provide adequate solutions using brief consultation process, reducing negative psychological factors. Research design, Data, and methodology – The current research conducted the ‘Qualitative Content Analysis’ (QCA), which is one of the most employed analytical tools; it has been used widely all over the globe in various research applications in library science and information. Primarily, this analysis is often used as a method in the quantitative tool until the recent decade. Result – Based on ultimate systematic literature analysis, excessive workloads can get addressed by finding proper solutions to the issues of depression, anxiety, irritability, and discouragement. The solutions are (1) Combating Excessive Workloads using Effective Employee Selection, (2) Employee Effective training, and (3) Job redesigning. Conclusion – Selecting or recruiting employees that have skills for the given job also makes it possible for the organization to run its employees effectively and with minimal cases of workload as an organization understands the capabilities and capacities of workload an employee can complete.

keywords
Employee Workload, Psychological Consultation, Human Resource Management

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East Asian Journal of Business Economics