바로가기메뉴

본문 바로가기 주메뉴 바로가기

logo

  • E-ISSN2288-2766
  • KCI

The Effect of Oriental Art as an Interior Design for Urban Hotel Business Plan

East Asian Journal of Business Economics / East Asian Journal of Business Economics, (E)2288-2766
2022, v.10 no.2, pp.115-125
https://doi.org/10.20498/eajbe.2022.10.2.115
Soomin HAN (Kyonggi University, Department of Art School Korean Paintings)

Abstract

Purpose – The quality of the hotel depends on the Oriental arts established. Customers tend to believe that high prices reflect the offered services. This research expounds on the effects of Oriental interior designs in the hospitality industry in enhancing hotel profitability, opportunities for development, and the growth of urban hotels. Research design, Data, and methodology – This study conducted the comprehensive literature analysis to obtain suitable contents about the effect of Oriental Art for Urban Hotel Business Plan. the literature analysis method systematically assesses the value of qualitative data. Resources are organized into groups using a coding frame. Result – The adoption of the Oriental arts in the interior designs in the hotel industry will lead to customer attraction, improved competitive advantage, customer loyalty, and the preservation of the societal values of culture. Therefore, the marketing practitioners should adopt oriental arts as an integral aspect of interior designs to enhance customer satisfaction Conclusion – Marketing practitioners also use the oriental arts to enhance customers' willingness to pay. This is because oriental arts serve as the cues that enable the consumers to feel that the hotel's products are of quality. When oriental arts are used in interior hotel designs, the customer's willingness to pay increases. Thus the firm's relationships with customers are boosted.

keywords
Oriental Arts, Interior Design, Hotel Business Plan, Marketing Strategy

Reference

1.

Britton, S. (1991). Tourism, capital, and place: towards a critical geography of tourism. Environment and planning D: society and space, 9(4), 451-478.

2.

Cai, G., Hong, Y., Xu, L., Gao, W., Wang, K., & Chi, X. (2020). An evaluation of green ryokans through a tourism accommodation survey and customer-satisfaction-related CASBEE–IPA after COVID-19 pandemic. Sustainability, 13(1), 145.

3.

Castellani, P., Bonfanti, A., Canestrino, R., & Magliocca, P. (2020). Dimensions and triggers of memorable tourism experiences: evidence from Italian social enterprises. The TQM Journal, 32(6), 1115-1138.

4.

Chen, Y. A., & Chen, C. L. (2021). Case study of sustainable service design in the hospitality industry. Chinese Management Studies, 16(1), 162-196.

5.

Chiriko, A., & Hawassa, E. (2020). Assessing the marketability of cultural resources as a tourism product: A case of cultural tourism resources in Sidama, Ethiopia. African Journal of Hospitality, Tourism and Leisure, 9(1), 1-16.

6.

Chungu, G., & Dittgen, R. (2021). Ways of (De) constructing and Shaping a City. Africa Development/Afrique et Développement, 46(4), 1-26.

7.

Cohen, E. (1993). The Heterogenization of a Tourist Art. Annals of Tourism Research, 20(1), 138-163.

8.

Coomaraswamy, A. (1919). The Significance of Oriental Art. The Art Bulletin, 2(1), 17-22.

9.

Dai, T., Hein, C., & Zhang, T. (2019). Understanding how Amsterdam city tourism marketing addresses cruise tourists’ motivations regarding culture. Tourism Management Perspectives, 29(January), 157-165.

10.

Davis, M. E. (2005). Architecture and art: the influence of art in the design process. Virtual Press.

11.

Ebster, C. (2011). Store design and visual merchandising: Creating store space that encourages buying. Business Expert Press.

12.

Fahy, J., & Jobber, D. (2019). EBOOK: Foundations of Marketing, 6e. McGraw Hill.

13.

Gupta, S., Gallear, D., Rudd, J., & Foroudi, P. (2020). The impact of brand value on brand competitiveness. Journal of Business Research, 112(May), 210-222.

14.

Heo, C. Y., & Hyun, S. S. (2015). Do luxury room amenities affect guests’ willingness to pay?. International Journal of Hospitality Management, 46(April), 161-168.

15.

Hong, J. H. (2021). A global strategy of a company that uses culture content as its core business. The Journal of Industrial Distribution & Business, 12(6), 37-46.

16.

Hu, M. L. (2010). Discovering culinary competency: an innovative approach. Journal of Hospitality, Leisure, Sports and Tourism Education (Pre-2012), 9(1), 65.

17.

Huang, H. T., & Tsaih, L. S. J. (2021). Prioritizing hotel lobby design factors: perspectives of hotel operators in China. Journal of Asian Architecture and Building Engineering, 1-13.

18.

Hung, K., Huang, H., & Lyu, J. (2020). The means and ends of luxury value creation in cruise tourism: the case of Chinese tourists. Journal of Hospitality and Tourism Management, 44(September), 143-151.

19.

Hung, K., Ren, L., & Qiu, H. (2021). Luxury shopping abroad: what do Chinese tourists look for?. Tourism Management, 82(February), 104182.

20.

Jana, A., & Chandra, B. (2016). Mediating role of customer satisfaction in the mid-market hotels: an empirical analysis. Indian Journal of Science and Technology, 9(1), 1-16.

21.

Kang, E. (2021). Qualitative content approach: impact of organizational climate on employee capability. East Asian Journal of Business Economics, 9(4), 57-67.

22.

Kucukusta, D., Mak, A., & Chan, X. (2013). Corporate social responsibility practices in four and five-star hotels: Perspectives from Hong Kong visitors. International Journal of Hospitality Management, 34(September), 19-30.

23.

Lee, J. H. (2021). Effect of sports psychology on enhancing consumer purchase intention for retailers of sports shops: literature content analysis. Journal of Distribution Science, 19(4), 5-13.

24.

Liu, Y., & Jang, S. S. (2009). The effects of dining atmospherics: an extended Mehrabian–Russell model. International journal of hospitality management, 28(4), 494-503.

25.

Mahmood, R., & Khan, S. M. (2014). Impact of service marketing mixes on customer perception: a study on Eastern Bank Limited, Bangladesh. European Journal of Business and Management, 6(34), 164-167.

26.

Molho, J. (2020). Modelling diversity: cultural district policies in Doha and Singapore. International Journal of Cultural Policy, 26(6), 740-755.

27.

Morgan, N., Pritchard, A., & Pride, R. (2007). Destination branding. Routledge.

28.

Mundel, J., Soopramanien, D., & Huddleston, P. (2021). Affordable luxuries: comparing American and Chinese millennial consumers. Asia Pacific Management Review, 26(4), 215-225.

29.

Owusu, A., & Agyemang, G. (2021). Impact of market segmentation strategies on customer loyalty: the mediating role of positioning effectiveness of interior design industries within the Kumasi Metropolis. European Business & Management, 7(1), 1-13.

30.

Panigyrakis, G., Panopoulos, A., & Koronaki, E. (2020). Looking for luxury CSR practices that make more sense: the role of corporate identity and consumer attitude. Journal of Marketing Communications, 26(6), 666-684.

31.

Park, J. E., & Kang, E. (2022). The mediating role of eco-friendly artwork for urban hotels to attract environmental educated consumers. Sustainability, 14(7), 3784.

32.

Peng, N., Chen, A., & Hung, K. P. (2020). Dining at luxury restaurants when traveling abroad: incorporating destination attitude into a luxury consumption value model. Journal of Travel & Tourism Marketing, 37(5), 562- 576.

33.

Peterson, C. A., & McCarthy, C. (2003). Hotel development of cultural tourism elements. Tourism review, 58(2), 38- 42.

34.

Puccinelli, N. M., Goodstein, R. C., Grewal, D., Price, R., Raghubir, P., & Stewart, D. (2009). Customer experience management in retailing: understanding the buying process. Journal of retailing, 85(1), 15-30.

35.

Rashid, M., & Ara, D. R. (2015). Modernity in tradition: Reflections on building design and technology in the Asian vernacular. Frontiers of Architectural Research, 4(1), 46–55.

36.

Richards, G. (2020). Designing creative places: the role of creative tourism. Annals of tourism research, 85(November), 102922.

37.

Ryu, K., & Han, H. (2010). Influence of the quality of food, service, and physical environment on customer satisfaction and behavioral intention in quick-casual restaurants: moderating role of perceived price. Journal of Hospitality & Tourism Research, 34(3), 310-329.

38.

Ryu, K., & Han, H. (2011). New or repeat customers: how does physical environment influence their restaurant experience?. International Journal of Hospitality Management, 30(3), 599-611.

39.

Sainaghi, R. (2010). Hotel performance: state of the art. International Journal of Contemporary Hospitality Management, 22(7), 920-952.

40.

Schreier, M. (2020). Content analysis, qualitative. SAGE Publications Limited.

41.

Shen, J., & Chou, R. J. (2022). Rural revitalization of Xiamei: the development experiences of integrating tea tourism with ancient village preservation. Journal of Rural Studies, 90(February), 42-52.

42.

Shorey, S., Ang, E., Yamina, A., & Tam, C. (2020). Perceptions of public on the COVID-19 outbreak in Singapore: a qualitative content analysis. Journal of Public Health, 42(4), 665-671.

43.

Song, Y. (2018). Translingual strategies as consumer design: a case study of multilingual linguistic landscapes of urban China. Multilingua, 37(5), 455-482.

44.

Soukhathammavong, B., & Park, E. (2019). The authentic souvenir: what does it mean to souvenir suppliers in the heritage destination?. Tourism Management, 72(June), 105-116.

45.

Sousa, B. B., Magalhães, F. C., & Soares, D. B. (2021). The Role of Relational Marketing in Specific Contexts of Tourism: A Luxury Hotel Management Perspective. In Building Consumer-Brand Relationship in Luxury Brand Management (pp. 223-243). IGI Global.

46.

Walker, S., Mullagh, L., Evans, M., & Wang, Y. (2019). Design ecologies: Sustaining ethno-cultural significance of products through urban ecologies of creative practice. International Journal of Anthropology and Ethnology, 3(1), 1-33.

47.

Walter, U., & Edvardsson, B. (2012). The physical environment as a driver of customers' service experiences at restaurants. International Journal of Quality and Service Sciences, 4(2), 104-119.

48.

Wan, Y. K. P. (2013). Mainland Chinese gamblers’ casino design preferences. Journal of Vacation Marketing, 19(4), 359–374.

49.

Wang, M., Zhang, F., & Wu, F. (2022). Governing urban redevelopment: a case study of Yongqingfang in Guangzhou, China. Cities, 120(January), 103420.

50.

Wansborough, M., & Mageean, A. (2000). The role of urban design in cultural regeneration. Journal of Urban Design, 5(2), 181-197.

51.

Woo, E. J. (2021). The relationship between green marketing and firm reputation: evidence from content analysis. The Journal of Asian Finance, Economics and Business, 8(4), 455-463.

52.

Woo, E. J., & Kang, E. (2020). Environmental issues as an indispensable aspect of sustainable leadership. Sustainability, 12(17), 7014.

53.

Yuan, Y. H. E., & Wu, C. K. (2008). Relationships among experiential marketing, experiential value, and customer satisfaction. Journal of Hospitality & Tourism Research, 32(3), 387-410

54.

Zavadskas, E. K., Bausys, R., Kaklauskas, A., & Raslanas, S. (2019). Hedonic shopping rent valuation by one-to-one neuromarketing and neutrosophic PROMETHEE method. Applied Soft Computing, 85(December), 1-14.

East Asian Journal of Business Economics